Enfields Estate Agents reviews in Bitterne

★★★★★ 5/5

Google

I have been letting with Enefields from past 3 years. Their property management team is excellent- very quick to respond and helps solve any issues efficiently. Recently, I needed a document update for address proof and the estate agent Sarah Hazell was very kind and patient and helped me with the issue. It was a-time taking process but she was very polite and helpful. Thanks Sarah- U R doing a great job and are an asset to the organisation !!!

Vinay · 30 May 2024

★★★★★ 5/5

Google

Enfields are the selling agent for the property we are purchasing and have been fantastic from start to finish. Charlotte and Louise have been excellent at keeping us updated. Everyone we have dealt with at Enfields has been professional and friendly. Later in the process, Louise has been incredibly proactive and gets things done with no hanging about. Keeping in touch regularly and being a fantastic point of contact for us. I credit Louise with keeping our sale and purchase going and making sure everyone knew what was happening.

Bonnie · 28 January 2021

★★★★★ 5/5

Google

Great news received today from Louise Carr at Enfield's that our house purchase has exchanged with completion tomorrow. Covid 19 has put a lot of stress and strain on us as a family and being first time buyers we were very new to the process. Louise was always there to help even when working from home. If you going to be using Enfield's ask for her, she was a great help. Thank you Louise and can't wait to receive the keys tomorrow 🥂🍾PositiveResponsiveness, Professionalism

Lisa · 24 December 2020

★★★★★ 5/5

Google

Definitely 5 stars for Enfields, Bitterne. Great team, especially Kevin and Jordan who I have been mostly in touch with .Jordan, who was our sales negotiator in securing our first home is very professional, friendly and honest. Especially as a first time buyers we really appreciate all the details given in the process . We definitely will recommend their services to our friends . LE:Now , after exchange of contracts , I definitely want to mention Louise , who was such a great help in the process . Great team - 5 stars

Alexys · 26 November 2020

★★★★★ 5/5

Google

Very good quality I have to say. Huge thanks to Jordan who played a major role in us accepting and owning this beautiful house, after realising what it was we were looking for whilist viewing a previous property. Thanks to Louise who did a great job, working tirelessly in ensuring completion was done on time. I recieved regular weekly updates on progress made, alot more than we had from our solicitors. I cannot complain. Thanks again guys.PositiveQuality

Eric · 22 June 2021

★★★★★ 5/5

Google

My husband previously posted about the company’s service with regard to selling our property but I just wanted to add a review for the after-sales care! It was brilliant to say the least. It saved us a huge headache. They took all the hassle of chasing and the back and forth between parts of the chain. Thank you to Louise and the team for their help. We are now happily in our new home 😌PositiveResponsiveness, Quality, Professionalism

Pranita · 22 June 2021

★★★★★ 5/5

Google

We have recently purchased a property through Enfields, and they have been brilliant. Louise was always quick to respond to any queries we had, and make sure it was chased regularly if we were waiting on information. They made the process as smooth as these things can be, even when we had a few hiccups towards the end Louise ensured that everything was resolved quickly so that we could proceed with the exchange. Thanks again!PositiveResponsiveness, Professionalism

Chantelle · 26 August 2021

★★★★★ 5/5

Google

We have recently exchanged on mine and my partners first home together. The team at Enfields were absolutely brilliant. I dealt with Louise who could not have done any more for us. The relationship built was better then I have ever had with someone I only know via phone calls. Not at any point did I fee like I was missing information as Louise kept me updated throughout the whole process and was more than happy to talk things through with me. I would be happy if she was the only estate agent I ever dealt with again!! I will also miss the weekly (sometimes daily) catch ups over the last 3 months. EXCELLENT

Jessie · 25 September 2020

★★★★★ 5/5

Google

Great news received today from Louise Carr at Enfield's that our house purchase has exchanged with completion tomorrow. Covid 19 has put a lot of stress and strain on us as a family and being first time buyers we were very new to the process. Louise was always there to help even when working from home. If you going to be using Enfield's ask for her, she was a great help. Thank you Louise and can't wait to receive the keys tomorrow 🥂🍾PositiveResponsiveness, Professionalism

Lisa · 26 August 2020

★★★★★ 5/5

Google

When selling our house & buying our new home Louise Carr took the stress away from us & made it so much easier especially during the COVID 19. She went above & beyond to get us where we are today. She was always keeping us in the loop & chasing solicitors etc. Want to say a massive thank you Louise for all your commitment & hard work on getting us in our new home, without you we would still be waiting. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Michelle · 26 August 2020

★★★★★ 5/5

Google

We cannot recommend Enfields Bitterne highly enough! If we could give 6 stars we would. Kevin has been absolutely fantastic, he totally goes above & beyond & is always so personable & professional. Selling the house is only one part - what Enfields do is ensure that sale progresses to completion, Kevin is constantly making sure everything is moving forward & will contact agents up & down the chain to solve any issues. He is extremely pro-active & keeps you informed throughout. I cannot imagine another agent meeting the standards that Enfields are setting! We are extremely grateful to Kevin, Rio & the rest of the team, thank you.

Jo · 30 July 2020

★★★★★ 5/5

Google

Can't fault my experience with Enfields Bitterne so far; we've been looking to buy a property for over a year and viewed many with Charlotte previously who was always extremely attentive and professional, but we stopped our search during COVID-19. She reached out to me directly to advise of a property coming back on the market unexpectedly that she thought met our specification and booked us in for a viewing just a couple of days later - it ticked every box and we had an offer accepted! Thank you Charlotte for helping us with our property search and for always keeping us in mind - you've been excellent and we felt very well looked after throughout.

Ellen · 1 July 2020

★★★★★ 5/5

Google

We have purchased our very first home, Louise Carr at the branch had kept us and the owners up to date throughout the Covid 19 situation. I asked Louise if she could liaise with the owners at the time of lockdown if they allowed us sometime to review our situation. (something we will never forget). Louise and the owners were very understanding and accommodating and when the time was right, everything went so smoothly and quite quickly as well. I will see you soon to collect our keys for our new home. Louise and George had also recommended Mortgage adviser, Solicitors and insurance too. This was so perfect for us as it was under one umbrella and so convenience. The communication was impeccable I mean, everyone was on the same page. (I was nervous about this as I had bad experience with other companies.) I must say in the future these will be my go to guys. I wish you all a safe 2020 and may you exceed in your careers. I have nothing bad to say about this estate agent and wish Louise very best of luck.PositiveResponsiveness, Quality, Professionalism

Safina · 22 June 2020

★★★★★ 5/5

Google

Enfields Bitterne acted on the sale of my mothers retirement property. They were very helpful in advising on the marketing and arranging viewings. They were excellent in managing what became a protracted transaction (even before C-19) and moving the chain along even when the other online agents were not helpful. Everyone we dealt with was very friendly and professional but Kevin Ashley stood out : always friendly and positive. We really appreciated their support and would 100% recommend them.PositiveResponsiveness, Professionalism

Paul · 22 June 2020

★★★★★ 5/5

Google

We used Enfields to sell our first home and buy our family home. I cannot recommend Enfields highly enough. The service they provided was top quality and excellent value for money. They were very responsive throughout the process and always kept us updated as to what was going on. We never had to chase for any information, which is particularly valuable as you can feel quite powerless prior to exchanging contracts etc. Kevin Ashley deserves particular mention. if it wasn't for his efforts to communicate with and organise the rest of the chain, I imagine we would still be sitting on our old house!PositiveResponsiveness, Quality, Professionalism, Value

David · 22 June 2020

★★★★★ 5/5

Google

Enfields Bitterne have been fantastic throughout the whole process. I sold my house recently, they were extremely quick to get my property on the market and find me a buyer. I can't thank Daryl and Kevin enough, as both have been so professional, helpful and dedicated. A special thank you to them for keeping the momentum going during lockdown and getting the sale completed as soon as it was possible. They may not be the cheapest agency, but the level of service you get is worth it, I highly recommend them.

Shauna · 19 June 2020

★★★★★ 5/5

Google

We sold our house via Enfields in Bitterne and had Louise supporting us through the process. She has been an absolute star! Chasing answers and following up...She also helped us to secure the moving date we needed. She was professional throughout and never rushed me off the phone, and this so helped me manage the anxiety that comes with a house move. Thank you Louise :-)PositiveResponsiveness, Quality, Professionalism, Value

AmyLeighs · 22 June 2022

★★★★★ 5/5

Google

We sold our house through Enfields, and would have no hesitation in recommending them. We have bought and sold a few houses over the years, and were very impressed with the professionalism and efficiency of the whole team at Enfields from start to finish. We feel that Kevin deserves a particular mention for doing such a great job, in always such a pleasant, cheerful and supportive manner. Kevin was very proactive, and kept us constantly informed and updated. We really couldn’t fault the service we received. Keep on doing what you do - you are very deserving of the many positive reviews seen on here.

Lisa · 24 February 2020

★★★★★ 5/5

Google

We agreed a very competitive commission at the start of the process and advice was given with a realistic market price which we ignored and marketed at a higher price. We had a bumpy ride selling our house but this was due to market conditions (brexit etc) our decisions and not Enfields. After a buyer was found it felt like we were working in tandem with Enfields to achieve the same goal of getting the matter sorted. Enfields helped our buyers obtain a mortgage and their mortgage broker even kept us in the loop how the application was going (with the consent of the buyers of course) which was reassuring as we were very keen to keep everyone on side. After regular check ins from Kevin throughout the proceeds the day of exchange came. On the day of exchange Kevin helped heard the sheep in the chain to make sure we all flocked the same way to achieve exchange (we had a 30 min window on a friday afternoon due to various lawyers appointments etc). Rio Kevin and Darrel thank you for a fantastic service. I'd recommend you to my clients if they are selling in Bitterne. Alan of (but not on behalf) of Accesss Law LLP.

Al · 14 January 2020

★★★★★ 5/5

Google

I recently purchased a property through Enfields. I have bought and sold many properties over the years and across the South of England and dealt with many estate agents. I rate Enfields as the best I have experienced. Kevin Ashley is excellent at chain management and phoned me at least once a week to give an update and to ensure that my own sale through another agent was on track. I highly recommend Enfields to anyone selling. Kevin and the branch were extremely friendly and professional and better than our own selling agent that we had to pay for! Many thanks!

Katie · 4 December 2019

★★★★★ 5/5

Google

Top service from Kevin and team at Bitterne Enfields! My wife and I were new to the house buying process but Enfields guided us through brilliantly. Kevin went over and above in ensuring we were kept fully up to date and keeping the momentum going - liaising with all involved parties even at times when I'm sure were inconvenient for him. I have no idea when the man rests. When Kevin wasn't available, his team were well briefed, helpful and knowledgeable. Well done Bitterne team, we couldn't have asked for a better service and thank you, we're loving our new home in St Denys!

Andrew · 24 August 2019

★★★★★ 5/5

Google

I didn't think I'd ever be able to recommend an estate agent so highly. I've had dealings with many of the other local agents and they ranged from mediocre to horrible. But Enfields were a breathe of fresh air. I sold and purchased with them on recommendation and it made what was a complicated and drawn out process as easy as it could have been. Kevin and his team were always available, very honest and reliable. I honestly think if I'd used a different estate agent the sale and purchased wouldn't have happened.

Marc · 24 August 2019

★★★★★ 5/5

Google

We cannot thank Kevin and the team at Enfields enough! From start to finish the whole team has been brilliant. When looking at putting our property on the market we had Daryl come round to value our place and he was great from the moment he walked in. This was our first time selling a property so we didn’t know what to expect or even where to start but he answered all of our questions and made us feel at ease with the whole process. When it came to the viewings Daryl and Rio kept us up to date with any feedback, we were always given plenty of notice before any viewings were booked in and we had 2 offers put in within 2 weeks! When we encountered some complications later on in the process Kevin was fantastic! He must of call me every day for 2 weeks! He kept me as up to date as possible with everything that was going on and I constantly felt reassured. Kevin did everything they could to 1. Keep me sane! And 2. Get the issues sorted as quickly as possible baring in mind the problems we had were created by factors out of his control. I really can’t thank them enough for everything! Moving house is one of the most stressful thing I have ever done but I can’t even imagine where we would be without the team at Enfields Bitterne. So if you are reading this and are unsure of which agent to go with GO WITH ENFIELDS BITTERNE! Honestly, you won’t regret it!

Dan · 31 July 2019

★★★★★ 5/5

Google

We chose to go with Enfields after listening to other agencies pitch in what they could do for us when we wanted to sell our flat. With the others we listened to, they left a bit of disparaging comments for the other agencies, but Daryl did not do that, he showed professionalism from A - Z. Our property was on the market for a month before we had our very first viewer who actually made an offer on the day. As with every house purchase and sale, there were stressful and frustrating times but none from Enfields. The whole process took us from May - October, but again, that was not anything to do with Enfields. Kevin who saw the whole thing go through was of unspeakable help. He and his team were there every step of the way. Kevin went above and beyond, and always kept us in the loop and we will never forget his work ethics. If you want things taken care of for you in a professional, ethical manner, then we strongly recommend Enfields.

Kpokpogri · 31 July 2019