5/5
Excellent service
Alia from Charles Carr branch on Bitterne did excellent job. She answered all questions about the house and updated us all the time about it. Highly recommended

Trusted Agent profile · Bitterne, Hampshire
Verified
★★★★★
531 reviews across 2 platforms
5 West End Road, Bitterne, Hampshire, SO18 6TE
Part of Charles Carr, see every office.
Charles Carr's office in Bitterne, Hampshire, at 5 West End Road, is rated 4.6 out of 5 across 531 reviews on two platforms, including 190 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ...Read all 91 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 110 from buyers
Hi to whom this may concern I phoned in your office today to get some info on a property. spoke to a very lovely girl called Rebecca who assisted me with my ...Read all 2 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 9 from tenants
Charles Carr has fast become a well respected local independent estate agent within the Southampton area. Our strong team of experienced local professionals endeavour to provide exceptional customer service and added value every time. Our mission is simple: “We aim to offer our clients a fair and honest agency experience that represents good value for money, whether you sell, buy, let or rent a property through Charles Carr, we want you to be 100% satisfied with the end result”.
Every review we hold for the Bitterne office, from every platform, shown as written. First names only.
5/5
Excellent service
Alia from Charles Carr branch on Bitterne did excellent job. She answered all questions about the house and updated us all the time about it. Highly recommended
5/5
Great service- sold my house
Lloyd came out and gave me a fair price. the open house got me a higher price than the other agents quoted. Thanks for your efforts
5/5
Lauren it was a pleasure to be helped by you. You where a star and we couldn't find the amazing property without you.
5/5
Our purchase included some unforeseen issues along the way but with Louise's assistance we managed to get them all resolved. Many thanks :)
5/5
Very great service
Very helpful, provided mortgage advisor and very accommondating with bookings and Samantha storrar did her best to hello me week my find and information needed.
5/5
Anna was very helpful
Anna from the leggings department was very helpful. She worked out what we wanted and listened tentatively. I will definitely use this agent again. *****
5/5
Super Open Day - Jordan
Jordan organised a very busy open day, which got us numerous offers and a sale within 24 hours. Couldn’t ask for anything more.
5/5
House sold
Lloyd valued my house and put it on the market. It was sold within 7 days. Can’t ask for more. Highly recommend
5/5
Very good service.
I received a good service from the agent I was dealing with. He had good knowledge of the property I was looking at.
5/5
Been dealing with Emma who came across very professional and friendly, nice place there and are always helpful, would highly recommended.
5/5
SERVICE SERVICE SERVICE all with eficiancy and a smile
always helpful always informative always responds to a left message always with a smile happy to have contact with lauren again and again
5/5
Amazing service
spoke to a women called Belinda, who was very friendly and answered all my questions I had. Lovely women who was very helpful.
5/5
Having initially found a property or two online, I contacted Charlotte at Charles Carr - she's been friendly and helpful.
5/5
Very good experience with carter edwards in particular holly cheverton who helped with a lot of questions I needed answered.
5/5
anna was spectacular
anna was amazing you can tell she is punctilious in her work, a real breath of fresh air she was so polite.
5/5
Informative, Professional and Conscientious.
We had Anna help us move into our Family home. A1 Service and the paperwork was sorted extremely quickly. Would definitely recommend.
5/5
Lloyd was great
Thanks for taking the time and attention on our property. I’m so glad we got there in the end. Thanks so much
5/5
Excellent service from the lettings team especially there newest recruit Sarah Gros, found the perfect property for my family!
5/5
Great Service - Very pro-active
Sam Storrar at Charles Carr was brilliant. Very pro-active and on the ball. Always kept things moving in the right direction
5/5
Wonderful service
Cannot fault the service I received as a first time buyer. Always helpful, prompt and professional. Would definitely recommend!
5/5
Brilliant estate agency, would thoroughly recommend it for anyone. Useful information given, great service - especially from Shane.
5/5
Hograth close viewing
She was very efficient and clear straight to the point and dealt with me very quickly I am very happy
5/5
Excellent estate agents and excellent staff. One of the employees, Shane, was exceptionally helpful, no complaints whatsoever.
5/5
shane clark
sold our house in one day and got top price found him to be friendly and helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
91 reviews from sellers, rated 4.9 out of 5 on average. For example, Andrew wrote: "Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ..."
110 reviews from buyers, rated 5.0 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."