5/5
Great service Mark, Lauren, and the team very helpful very patient with us thanks to all

Trusted Agent profile · Bitterne, Hampshire
Verified
★★★★★
531 reviews across 2 platforms
5 West End Road, Bitterne, Hampshire, SO18 6TE
Part of Charles Carr, see every office.
Charles Carr's office in Bitterne, Hampshire, at 5 West End Road, is rated 4.6 out of 5 across 531 reviews on two platforms, including 190 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ...Read all 91 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 110 from buyers
Hi to whom this may concern I phoned in your office today to get some info on a property. spoke to a very lovely girl called Rebecca who assisted me with my ...Read all 2 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 9 from tenants
Charles Carr has fast become a well respected local independent estate agent within the Southampton area. Our strong team of experienced local professionals endeavour to provide exceptional customer service and added value every time. Our mission is simple: “We aim to offer our clients a fair and honest agency experience that represents good value for money, whether you sell, buy, let or rent a property through Charles Carr, we want you to be 100% satisfied with the end result”.
Every review we hold for the Bitterne office, from every platform, shown as written. First names only.
5/5
Great service Mark, Lauren, and the team very helpful very patient with us thanks to all
5/5
Jade helped me find the perfect house. She was amazing throughout and would definitely use again.
5/5
Brilliant Service
Faultless service from Samantha Storrar and everyone I dealt with at Charles Carr. Great communication and very friendly.
4/5
Friendly agent, and quick to arrange viewings
Friendly agent, and quick and easy to arrange viewings. Keep engaging with us to push things forward.
1/5
Glad they have folded!! Terrible company to work for and treat people disgusting
5/5
Highly Recommend
Great service, would highly recommend! Nikki always made us feel welcome with her bubbly personality.
5/5
Great experience with professional team
Great service from Jordan who is friendly, punctual and professional.I would definitely recommend this agency
1/5
Absolutely appalling service, I cannot stress enough how discaseful their service has been. Unnecessary charges.
5/5
Impeccable service
Sold my house through Charles Carr, couldn’t have asked anymore from them. Everything I ask they delivered.
5/5
jade helped me find my perfect property
great service throughout registration to purchasing. gave me great mortgage advice and always phone with new properties
5/5
Amazing estate agent
Couldn’t have asked for a more helpful estate agent than Louise, she was amazing!
5/5
Selling my property
Great service very professional ,highly recommended. I will definitely choose them again in the future.
5/5
Amazing service extremely professional and I definitely would put another property with them. Thanks guys
5/5
mrs Vanessa Lynn Arnold
Extremely helpful and any slight problems are sorted out very quickly .Lovely people as well.
5/5
A very successful sale brought about by an efficient and professional company.
5/5
Top class service, I will be passing any future business there way.
1/5
3 weeks to sort out electrician to repair electrical fault -
5/5
Helpful and reassuring
Gave us all the advice we needed and were so helpful along the way
5/5
Many thanks for your quick, proffesional and very efficient help Georgia.
4/5
Excellent would highly recommend, first class service with a smile.
5/5
Great service and very responsive - would definitely use again
5/5
Very helpful staff, quick and easy checking process. Highly recommended!!
4/5
Amazing team and very supportive. I will recomend their services.
5/5
Amazing service
Had amazing service answered all my questions and very friendly and polite.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
91 reviews from sellers, rated 4.9 out of 5 on average. For example, Andrew wrote: "Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ..."
110 reviews from buyers, rated 5.0 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."