Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my husband has purchased a house recently with Williams & Donovan and we are very happy with the service we received both during property search and then throughout the purchase process. We were on very tight timescale but the team helped us to make the process efficient and quick.
Marlena · 2 March 2023
Agent replied · 30 July 2023
Thank you Marlena for your review. We pride ourselves on providing an exceptional customer service to all of our clients and it’s great to read your feedback. Enjoy your new home 🏡✨ …
★★★★★ 5/5
FacebookWilliams & Donovan (Benfleet) provided a 5 star service, they are the most efficient estate agents I have come across. Lloyd and Mark in particular, ensured an excellent move was made possible (Darren, James and Lynn very helpful). Their attention to detail and thoroughness throughout was impeccable. They kept in touch and went above and beyond to make my sale and purchase as effortless as possible. I would highly recommend.
Charlotte · 26 September 2019
Agent replied
Hi Charlotte, thank you very much for leaving such a glowing review for the team at Benfleet. We were so glad to help you find a buyer for your own property which enabled you and David to secure the home you wanted. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleIt was a pleasure buying a home through Williams & Donovan.
I was mainly dealing with Lynn and Jo, who was fantastic when corresponding with no delay.
They was very efficient and made the sale go smooth and hassle free.
Also they was very friendly, lovely ladies.
Thank you William & Donovan for such a great service.
Daisy · 31 July 2016
★★★★★ 5/5
FacebookThe team at Williams and Donovan are fantastic. We've bought through them and now sold through them too, their communication, professionalism and dedication is excellent and I thoroughly recommend them to anyone. They also pull out all the stops to get things sorted when you meet any roadblocks or challenges with the sale process, they know their stuff and you can trust them to get things done.
Helen · 19 June 2020
Agent replied
Hi Helen, thank you so much for your lovely review. It’s never a straight forward process but we are glad it got there in the end. Paul will miss your daily chats..... wishing you all the best in your new home. 🏠
★★★★★ 5/5
FacebookThe team at Williams & Donovan have been great from start to finish. This is the second time we’ve used them on a property sale and can’t speak highly enough of them. From the approach to pricing our property through to getting us viewings and managing the process they’ve been first class. Highly recommend considering them if you are looking to sell or buy.
David · 9 March 2021
Agent replied
Hi Dave, long time no see, glad to see they've looked after you over at the Hockley office!
★★★★★ 5/5
FacebookI have recently sold my property through Williams & Donovan, Benfleet and have been really impressed with their professionalism throughout the process. From listing the property, through tying up the sale and handling the inevitable issues that arise from a chain of sales, their communication and attention to detail has been of the highest level. I would have no hesitation in recommending them to anyone looking to buy or sell a property.
Julie · 27 April 2017
Agent replied
Hi Julie, thank you for your kind words, we're really happy to have been able to help you!
★★★★★ 5/5
GoogleExcellent service from start to finish. Staff were very helpful and always kept us informed.
Lynn was especially helpful. Our transaction was long and had some complications, we found that Lynn went out of her way to keep things moving and always kept everyone in the loop.
I would use them again.
B · 24 December 2019
★★★★★ 5/5
GoogleWilliams and Donovan have provided our family with excellent service in the sale of our late father's home. They have been kind, thoughtful and professional whilst providing a personal service. I can't recommend them highly enough.
Petra · 30 May 2025
★★★★★ 5/5
FacebookGreat communication, kept us updated the whole way through the process. Friendly and personable staff, especially Denise! Highly recommend.
Shannon · 23 July 2019
Agent replied
Hi Shannon, thank you for taking the time to leave us a recommendation, glad you appreciated the work the team put in throughout the process for you.
★★★★★ 5/5
GoogleI recently bought a house in Benfleet, coming from out of the area by some way. W&D were great throughout the entire process, from initially arranging appointments and answering questions about the property and the area, to managing the buying process without a hitch. I would highly recommend their services and the people themselves. Thank you W&D!PositiveResponsiveness, Quality, Professionalism
Andy · 25 August 2021
Agent replied
Hi Andy, many thanks for taking the time to leave such a fantastic review. We hope you're now settled in your new home and into Benfleet!
★★★★★ 5/5
GoogleProfessional service at a reasonable cost. Honest advice on marketing and price. Accompanied prospective buyers on all the viewings and helped in the final negotiation. Exchange and completion went smoothly, including reading the meters on completion day. All the staff were pleasant and easy to deal with.
Duncan · 31 January 2023
Agent replied · 30 July 2023
Thank you Duncan for your review. We pride ourselves on providing an exceptional customer service to all of our clients and it’s great to read your feedback. We’ll pass your comments onto our team 😃👍🏻 …
★★★★★ 5/5
GoogleFantastic communication throughout our purchase which was always pleasant and helpful by everyone we had the pleasure of interacting within the Benfleet branch. Thank you all
Ozgur · 13 June 2024
Agent replied · 20 June 2024
Thanks for your review Ozgur, good communication is always key to a successful move. Wishing you all the best for the future.
★★★★★ 2/5
GoogleLady i spoke to Seemed uninterested .wont be using again
Itsme · 30 July 2021
Agent replied · 30 July 2023
Hi David, I'm sorry that you felt that the lady you spoke to wasn't interested. We are experiencing an unusually high demand for rental properties and the property you enquired about had already been let. We do care, and if we get anything else please do get in touch and we will do our best to help you find a property.
★★★★★ 5/5
GoogleBrilliant team, in the ball, get straight back, no nonsense. Would always go with William and Donovan
Josh · 2 November 2024
Agent replied · 9 November 2024
Hi Josh, thank you for your review, we're always here if you need us. Wish you all the best for the future.
★★★★★ 5/5
GoogleWilliam's and Donovan are the best. Competitive prices. Excellent Customer Service.
They will be with you from the start to the finish. We dealt with the Benfleet Office.
We are so pleased we sold out property through them. And would have no hesitation in
recommending them. Thank you so much!PositiveProfessionalism
KAREN · 25 August 2022
Agent replied · 30 July 2023
Thank you so much for your fantastic review! We pride ourselves on customer service so we really appreciate your kind words about our Benfleet team. It's been an absolute pleasure working with you and let us know if we can help you or your family/friends again in future. Wishing you a very Merry Christmas!
★★★★★ 5/5
FacebookI have been dealing with Paul for a purchase through W&D and he has been an absolute pleasure to deal with, keeping me informed along every step of the way and working tirelessly - chasing the chain/solicitors in both directions!. Absolute professionalism from start to finish. Will not hesitate to recommend and will certainly be using them to sell my property (when the time comes!)
Steve · 14 March 2019
Agent replied
Great to hear that Paul Dunne has done such a good job for you on your recent purchase! We look forward to being of assistance in the future and thank you for leaving your review.
★★★★★ 2/5
GoogleI was booked in for a secondary viewing today at 17:30, however was told at 16:30 that the viewing was cancelled as the property was sold for under the asking price. Feel bad for the seller as we were looking to submit an offer for the full asking price!
Louis · 24 October 2024
★★★★★ 5/5
FacebookWould highly recommend Williams and Donovan who we purchased our dream home through. Special thank you to Paul and Denise who continually kept us updated on all details and pulled the whole chain together to finally get a completion. We are very grateful to them
Lisa · 11 September 2020
★★★★★ 5/5
GoogleThe experience was great from start to finish, always attentive and looking to help. Great service from a great team. Thanks
Keith · 17 August 2024
Agent replied · 24 August 2024
Hi Keith, thanks for your review, we were glad to have been of service.
★★★★★ 5/5
FacebookWhat amazing people Lloyd is a very special man. Thank you for being so helpful
Rebecca · 3 December 2019
Agent replied
Hi Rebecca, thanks for your review, we were all glad to be able to help.
★★★★★ 5/5
FacebookVery professional and helpful. Kept me up to date with our move. Denise was superb.
Michelle · 24 July 2019
Agent replied
Thank you for your comments Michelle, we're very lucky with our staff!
★★★★★ 2/5
GoogleLady i spoke to Seemed uninterested .wont be using again
David · 10 February 2021
Agent replied
Hi David, I'm sorry that you felt that the lady you spoke to wasn't interested. We are experiencing an unusually high demand for rental properties and the property you enquired about had already been let. We do care, and if we get anything else please do get in touch and we will do our best to help you find a property.
★★★★★ 5/5
FacebookWe can not thank the team at Williams and Donovan enough for all their help and support with our recent sale and purchase through them. Professional, reliable and helpful from start to finish from carrying out viewings on our property to constantly chasing everything up to bring everything together at the end. We are now settling in our dream home and would absolutely recommend them.
Angie · 21 August 2017
Agent replied
Hi Angie, thank you so much for your kind words and recommendation - and for the chocolates too! We were delighted to help you secure a sale and to find such a perfect new home for you, sending all our best wishes!
★★★★★ 5/5
GoogleAbsolutely every member of staff I spoke to at Williams & Donovan throughout the process of my house purchase was extremely helpful and always willing to go the extra mile to reassure me and keep me up to date with progress. Really happy with the service I received from beginning to end. Thank you all!
Georgia · 30 July 2021
Agent replied
Hi Georgia, many thanks for taking the time to leave a review for the team at Benfleet. We hope you will be very happy in your new home!
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