Williams and Donovan Benfleet reviews

★★★★★ 5/5

Google

Outstanding service and great communication. We just purchased our first property and we were very pleased with the quality of the customer service and the responsiveness of the team! Especially from Mark & Lynn, simply the most helpful estate agent you can deal with. The team made the process seem very simple and would pick up the phone at any time also to answer question related to legal matters. Thank you so much!

Ruba · 30 July 2021

★★★★★ 5/5

Google

Highly recommend William and Donovan , very helpful and keep you informed. They made the sale of our property effortless in these strange Covid times,PositiveProfessionalism

Doreen · 21 June 2021

★★★★★ 5/5

Facebook

Big thank you to Paul and all the team. Made one of life’s stressful events that little bit easier, by chasing solicitors and others involved, and ensuring everything went as smooth as possible.

Steve · 3 September 2018

★★★★★ 5/5

Facebook

I can't begin to thank W&D, but Denise in particular, for the outstanding service we received in selling our house. From the start, the team were nothing but friendly and polite, gave realistic advice and were incredibly helpful. When our sale became more complicated due to a death in the family, it was so reassuring to receive such a personal and supportive service which made such a difficult phase in life just that little easier. Under the circumstances we sold very quickly and that was in large part to the advice from the team and their quick response. At every step of the way we were always well informed and their responsiveness and attention to detail is second to none. A huge thank you for such great customer service, we really appreciate it!

Sarah · 13 January 2019

★★★★★ 5/5

Facebook

We agreed our sale back in June to a chain of four. Unfortunately for us, the agent at the bottom was an internet agent who clearly did not understand what they should have been doing. It transpired 3 months in that they hadn't even seen proof of funding and it was only due to the diligence and persistence of Lloyd and Lynn at Williams & Donovan, that we got any answers. Even on the day of completion, the woman at the bottom had not transferred her funds, and the completion went through at 8 minutes to 5. If ever there was an advertisement as to why you should choose a traditional agent over an online one, this was it. Can't thank the team at Williams & Donovan enough and would have no hesitation in recommending them.

Kevin · 3 January 2019

★★★★★ 5/5

Facebook

I bought a property managed by William’s & Donovan and they were really great. I got regular updates from them, and I went to view the property quite a few times - they were always happy to come down and let me in and answer my questions. After a week or so of settling in to my new property I’ve just received a card and bunch of flowers from them to wish me luck on my new home! So kind, thank you team x

JoJo · 24 October 2018

★★★★★ 5/5

Facebook

Williams and Donovan have been fantastic in dealing with the sale of our property. They were professional from the outset and exceptionally thorough with their buyer checks. We received immediate confirmation of any planned viewings and these were completed in a timely manner. We felt very confident that despite not living local the agent was competent in all aspects from securing a buyer through to ensuring finance approval. All staff were very pleasant and accomodating and nothing was ever too much trouble. We're very happy with the service Williams and Donovan have provided and wouldn't hesitate to recommend them. Thank you!

Lianne · 25 September 2018

★★★★★ 5/5

Google

Proceeding with a house purchase through W&D, Lily has been very professional and has provided great service, fingers crossed we can complete soon! ThanksPositiveProfessionalism

Michael · 21 June 2021

★★★★★ 5/5

Facebook

Recently bought and sold through W&D, the second time we have used them, couldn’t be more content with their service, from Tom who took the photos and details and negotiated an amazing price for our property, Claire who showed us our lovely home now and Denise who was so helpful and kept us informed on weekly updates, they all made this a stress free move, a few days after the move I was surprised with a lovely bouquet of flowers Thankyou again. I would definitely recommend Williams & Donovan �

Hayley · 19 July 2018

★★★★★ 5/5

Facebook

Faultless. Everything Denise and the team did for us was professional, timely and efficient. Could not recommend them enough. P.s Thank you for the flowers

Kelsey · 20 March 2021

★★★★★ 5/5

Facebook

So we fell in love with a property with Williams and Donovan. We hadn't even put our property up for sale, so after viewing our dream home we put our property up for sale with them too! Lloyd could see how much we wanted the property and spoke to the seller to see if they would hold it for us in order to get our property sold (which they did). Unfortunately it took us 9-10 months to complete due to deed complications. It was a very stressful process but Lynn and Lloyd where amazing. Constantly chasing and getting things sorted for us. They went above and beyond for us! We cannot thank them enough for making our dreams come true! We have been in our new property a week tomorrow and we couldn't be happier. We don't ever plan to move again, but if we did we would 100% use them again!

Sam · 15 June 2017

★★★★★ 5/5

Google

Efficient, professional , punctual and friendly are some of the words that spring to mind when looking back at my recent house sale. But most importantly of all it took two week, just two weeks to sell our house with no fuss or stress, it all went through perfectly. Many thanks to all those involved in the sale from Williams & Donovan.

Keith · 30 July 2022

★★★★★ 5/5

Facebook

Great communication when purchasing our new home through this branch. Lovely surprise to receive flowers and a card once we’d moved in too! Thank you Paul, Denise and Chloe!

Laura · 2 September 2018

★★★★★ 5/5

Facebook

Williams & Donovan have just completed the sale of my late Nan & Grandads property. They are an amazing team, especially Tom Revell, who directly helped my mother with the sale. He went above and beyond throughout the whole process. I would recommend Williams & Donovan if you are buying or selling a home.

Joe · 24 March 2021

★★★★★ 5/5

Google

Williams and Donovan superb service start to finish both Paul aftercare and James sales were outstanding highly recommend there service they truely went above and beyond thankyou Williams and Donavon A1 top service

Daniel · 25 July 2024

★★★★★ 5/5

Google

Excellent experience with Williams and Donovan team they went above and beyond to help sell our property, the care team (lyn beard) was very helpful and always on the end of the phone when questions needed answering, myself and Lorraine would like to thank you all for your support and would highly recommend your Benfleet team branch .

Elvis · 2 November 2022

★★★★★ 5/5

Google

Just purchased a house with the help of Williams and Donovan Benfleet. The sales team were excellent during the negotiation stage and the ongoing communication with Lynn in sales progression was always very prompt and professional. I am very satisfied with the service we received and will contact Williams & Donovan should a future move be on the cards.PositiveResponsiveness, Quality, Professionalism

Chris · 21 June 2022

★★★★★ 5/5

Google

Thank you so much guys! Especially to Paul Dunne, without him and his hard work and kindness, wouldn't have made it to the end. Would highly recommend! Emma

Emma · 26 September 2024

★★★★★ 5/5

Google

I used W&D to sell my house recently Found them to be very good , with excellent integrity , communication and with a smile . Thank you

Alex · 3 October 2024

★★★★★ 5/5

Facebook

Denise was the most patient and understanding person to have dealing with our move. It involved 2 properties being sold and we are moving away to Somerset. She liased with all parties involved taking a lot of pressure off me. Staff involved in our house sales were excellent. Thank You all.

Carol · 3 April 2021

★★★★★ 5/5

Facebook

Thanks everyone at W+D for helping my husband and I with the purchase of our new home. Big thanks to Denise Morgan you little star :) xxxxx

Emily · 31 May 2017

★★★★★ 5/5

Google

Great experience with Williams and Donovan - helped us from start to finish buy our first home. Thanks to all staff members for their professional and friendly service 🙂 …

Samuel · 27 July 2024

★★★★★ 5/5

Google

We bought a house advertised with W&D. They helped us through the offer stage and then kept us well informed throughout the Solicitor stage. Joanne was exceptional when it came to being on top of the chain and chasing solicitors etc. A great experience and wouldn't hesitate to use them in the future. Matt and Corinne Willilams

Matt · 31 July 2018

★★★★★ 5/5

Facebook

Thanks to Paul and all the lettings team for doing a great job! We will definitely be working with them again and would highly recommend them!

Martin · 27 April 2017