Williams and Donovan Benfleet reviews

★★★★★ 5/5

Google

Lynn Beard what a superstar. Lynn was on the selling side of our sale and purchase and she really made us feel valued and like she was working not just for our seller but for us as well. Super informative, really lovely to talk to and it was a genuine pleasure! Other team members stepped in when Lynn was away so thank WD team!

Tom · 30 July 2022

★★★★★ 5/5

Google

Stephen was an amazing throughout the entire process. We had some frustrating points due to very slow solicitors but Stephen stayed on top of what was outstanding, was always available to answer questions and just generally really helpful. I highly recommend!

Hannah · 27 April 2024

★★★★★ 5/5

Google

I cannot fault the agents Williams & Donovan. They were always available to give any help and advise on selling my home. I was always given feedback from all viewings so you were not left wondering. Once sold I dealt with Lynn who kept me up to date with regular updates on the progression of the chain and was on the ball to keep things moving. I would highly recommend all at W&D.

Rachel · 9 January 2021

★★★★★ 5/5

Google

Stephen was an amazing throughout the entire process. We had some frustrating points due to very slow solicitors but Stephen stayed on top of what was outstanding, was always available to answer questions and just generally really helpful. I highly recommend!

Hannah · 21 April 2024

★★★★★ 5/5

Facebook

We brought a property through William and Donovan and the process was easy from Start to finish, they couldn’t have helped anymore! They kept us regularly updated throughout right through till the end. All the staff are really helpful and friendly I couldn’t fault them. Thank you for all making our first purchase exciting and easy, I would highly recommend. Special thank you to Lyn for all her help throughout the process.

Hope · 24 March 2021

★★★★★ 5/5

Facebook

I could not be happier with the service I was given. Outstanding W & D team from start to finish. I was updated after every viewing and when I sold the property I was kept informed every week with the progression of the sale. A special thanks to Mark and Lyn who always went the extra mile to make sure things ran smoothly. I would recommend these Estate Agents to anyone. 🥰🥰

Debbie · 11 February 2021

★★★★★ 5/5

Facebook

I am amazed at the service provided by Williams and Donovan. I purchased my property through them and was given updates weekly. Paul was fantastic and contacted all parties in the chain regularly to keep things moving. I am in no doubt that without his dedication and perseverance it could have fallen through. Williams and Donovan really are head and shoulders above the rest. I wouldn’t recommend or use anyone else!

Nicola · 16 April 2021

★★★★★ 5/5

Google

We would like to thank Williams and Donovan for helping us sell our house. The service from start to finish was excellent always responding to queries efficiently and promptly. We would particularly like to thank Paul Dunne for his determination to get things done and keeping us informed at every step.

Debra · 20 August 2023

★★★★★ 5/5

Google

I cannot praise the whole Team highly enough. Very professional, organised, friendly and helpful. The sales team were slick and organised, and Stephanie in after sales was superb, very knowledgeable, organised and persistent, nothing got past her, and relentlessly kept the process on track. The Team made it a very pleasant journey.

Terence · 26 August 2025

★★★★★ 5/5

Facebook

Was renting a property for a year with Williams and Donovan. Very helpful and lovely team who were always happy to help. I started at 18 where as a lot of places wouldn't consider me they gave me extra help. Some one came to view the flat every 3 months and always asked if Everything was running right and if I was happy there. Couldn't say thank you enough, would 100% recommend and use again in future.

Tamsyn · 2 November 2018

★★★★★ 5/5

Google

Best Estate Agent to use in Benfleet! I couldn't have hoped for a better service from Williams and Donovan's Benfleet office recently. Not only did they sell my property really quickly after it hit the market (and to lovely buyers too) they did everything in their power to help me find my new home (including chasing up other unresponsive agents in the area). Our chain had some complications leading up towards exchange and the team did everything possible to help get us over the line to complete on time, I can't thank them enough for this, had it not been for all of their efforts in chasing around we probably would not have completed on time! Everyone you speak to at Williams and Donovan are friendly, knowledgeable, caring, considerate and efficient. They always answer the phones, respond promptly to emails and with great customer care to boot. I cannot in any way fault the service I received in both selling and buying. Highly recommended!

Joanne · 21 August 2024

★★★★★ 5/5

Google

Very helpful and kept me updated with how was my purchase was coming along and when I have exchanged. Thank you for your support in buying my first home.

Helen · 13 March 2026

★★★★★ 5/5

Facebook

Huge thanks to Paul, James Denise and all the team! on help selling our house and on the purchase of our new home! Amazing service 👍🏻 we felt supported throughout the whole process. Great communication with us and all in our chain. We really could rely on your knowledge and experience. Ensuring a smooth as possible transition through all the sell and buy steps. Thanks we are now very happy in our new home 🏠

Emma · 13 January 2019

★★★★★ 5/5

Google

Excellent experience with Williams & Donovan from start to finish. All staff were polite and helpful at all times. The house was presented excellently both in photographs and online. Nothing was found to be too much trouble. Lynn and Lloyd were exceptional and I would highly recommend the Benfleet office to anyone wishing a good, honest and reasonably priced service.

Richard · 30 July 2022

★★★★★ 5/5

Google

Big thank you to Paul and the team at Williams and Donovan for being such a great help from start to finish. Hit a few snags on the way that was out of our control but Paul was always very helpful and the communication was excellent

Jon · 8 October 2023

★★★★★ 5/5

Google

If you need an Estate Agents in Benfleet, then only go to these guys. From the first call to enquire about selling, and firts meeting with Lloyd, the process has been exceptional. From the initial photography, the showing clients around, …

Alan · 13 November 2025

★★★★★ 5/5

Google

We would like to thank Williams and Donovan for helping us sell our property. Their service from start to finish was first class and we would 100% recommend to everyone. Special mention to Darren, Anita and Lloyd so looked after us so well, thank you.

Ben · 15 October 2023

★★★★★ 5/5

Facebook

Our whole experience with Williams & Donovan has been superb. From viewings, to the purchase of our dream home we have been throughly impressed by the service everyone has provided us. Special thanks to Lynn for ensuring a smooth process in our purchase and for Mark for showing us around our dream home, as well as the whole team at Williams & Donovan for their hard work.

Chloe · 15 March 2021

★★★★★ 5/5

Google

Very happy to use W&D for a 2nd time. They have not let us down and are very pro-active in selling your property.

Adam · 6 April 2026

★★★★★ 5/5

Facebook

Williams & Donovan were really on the ball with the whole sale, especially Denise who rang every week to keep us updated on what was happening, roller coaster of a journey but with everyone’s help we got there. Really good at returning calls and answering emails and always felt they had your best interest at the forefront. Would highly recommend them to everyone, thank you 😊

Jacqui · 10 March 2021

★★★★★ 5/5

Facebook

Williams & Donovan Benfleet were fantastic from marketing through to sale. Upon making an initial enquiry I had Darren around the house, we agreed to market and it was published within 24hrs. They were able to get us many appointments & we had a sale within 2 weeks. Cannot fault anything. The team there are fantastic and come thoroughly recommended if you're looking to buy/sell a home in the Benfleet area.

Craig · 1 July 2019

★★★★★ 5/5

Google

Couldn't have asked for a better bunch to sell our house. From valuation, viewings, sales progression and completion they were brilliant. Friendly and couldn't be anymore helpful, even with some set backs and sales falling through. I don't …

Sam · 13 November 2025

★★★★★ 5/5

Facebook

W&D were not our agents however, we have had to deal with them a great deal through our exchange process. I would like to say a huge thank you to Denise in particular, for all her help and support through our journey. She has been super supportive, kind and professional. As have the whole team. We would not hesitatate to recommend them in the future.

Shelly · 24 February 2021

★★★★★ 5/5

Google

Excellent and very professional service with Williams & Donovan from start to finish. Anita Ellis, Lynn Beard & Leigh Webb-Walters were particularly very helpful and experienced and politely kept communicating via emails and phone calls all throughout which made the whole experience exceptionally stress-free. I will definitely highly recommend Williams & Donovan!

Sam · 2 December 2022