Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
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5/5
GoogleHad a viewing with Jack, what a lovely man I think he deserves a promotion
Abir Β· 24 October 2025
Agent replied Β· 23 November 2025
Thank you for your 5-star review, Abir! Weβre delighted Jack gave you such a great viewing experience, heβll be very happy to hear your feedback (and even happier about the promotion idea!).
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5/5
FacebookWe cannot recommend these guys highly enough! Professional and reliable, but with a personal touch. Myles was on hand, taking our calls, answering our questions, giving us advice on areas we were unsure about ..... Even before we had signed to sell with Morgan Brookes! The team were there for us every step of the way, genuine and always with our best interests at heart. Charlie, Louise, Rosie .... The whole team. Thank you for everything!
Companies will always come along and try to undercut, offering a lower price/shorter tie in- but go with your gut instinct and you can't go wrong. Everything about Morgan Brookes told us we had 100% made the right choice.
Gemma Β· 7 June 2016
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5/5
GoogleBen and Heston were very professional and helpful with the viewing.
Cash Β· 17 February 2024
Agent replied Β· 16 June 2024
Dear Cash,
Thank you for your kind words! We're glad to hear that Ben and Heston provided you with a professional and helpful viewing experience. If you have any further questions or need assistance, please feel free to reach out to us. We appreciate your feedback and your business!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleBen has been amazing, very helpful and friendly.
Fahim Β· 17 April 2024
Agent replied Β· 16 June 2024
Dear Fahim Shikdar,
Thank you for taking the time to share your experience regarding Ben's service.
We greatly appreciate your support and acknowledgment of Ben's outstanding efforts. It's feedback like yours that motivates us to continually strive for excellence in customer service.
We look forward to welcoming you back soon, and please don't hesitate to reach out if you need any further assistance.
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleGreat services. Ben was brilliant
Adam Β· 9 June 2024
Agent replied Β· 16 June 2024
Dear Adam,
Thank you for your review! We are thrilled to hear that you had a great experience with our services. Ben is indeed an asset to our team, and weβre glad he could assist you. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
The Morgan Brookes Team
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5/5
GoogleBen and Heston were brilliant showing me the property. Impressive!
Karolina Β· 17 February 2024
Agent replied Β· 16 June 2024
Dear Karolina,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ben and Heston provided you with a brilliant experience while showing you the property. Your kind words mean a lot to us and will surely motivate our team to continue delivering exceptional service. Thank You.
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleDanielle was & has been fantastic throughout my process of moving into Ambleside Drive.
Thank you, youβre an angel π
Al Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi Al,
Thank you for taking the time to share your positive experience with Danielle and for leaving this kind review! It's always great to hear when someone goes above and beyond to make a difference in someone else's life. We're thrilled to hear that Danielle was able to provide excellent service and support throughout your moving process. We'll be sure to pass on your feedback to her, and we know she'll be delighted to hear that she was able to make a difference for you.
Thanks again for choosing to work with us, and we hope you're settling in nicely at Ambleside Drive!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleWe had a very pleasent experience. Danielle was great and very friendly helping with everything.
Linniker Β· 20 October 2023
Agent replied Β· 16 June 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a pleasant experience with us. Danielle is indeed a valued member of our team, and we're delighted that her friendly and helpful nature made your visit even better. Your kind words mean a lot to us, and we look forward to serving you again in the future. We appreciate your support!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleToday we had appointment with LISA CARAFELLI and everything went well. She is very professional person. Thank you Lisa
Irakli Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you Irakli for your kind review. It means a lot.
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleBen was a great help to us!
Sally Β· 18 March 2024
Agent replied Β· 16 June 2024
Thank you so much for your review, Sally! We're thrilled to hear that Ben was able to assist you effectively. If you ever need further assistance or have any questions in the future, feel free to reach out. We appreciate your feedback and support!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleMorgan Brookes have been absolutely fabulous from start to finish of the lettings process. Their professionalism, clear communication, and dedication made everything smooth and stress-free. They were always on hand to answer questions and offer support, ensuring a seamless experience. Highly recommend!
Sally Β· 27 October 2024
Agent replied Β· 10 November 2024
Hi Sally,
Thank you so much for your lovely review! Its amazing to hear that you had such a positive experience with us. Itβs always our goal to make the lettings process as smooth and stress-free as possible, so weβre glad we could be there to support you every step of the way.
If you ever need anything in the future, donβt hesitate to reach out, weβre always here to help!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleThe team made our house purchase experience so easy. Olly was very helpful and went above and beyond to help us view properties. I really recommend this agent!
Natalie Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi Natalie, Thank you for you kind review. We wish you the best of luck with your purchase. Kind Regards The Morgan Brookes Team
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5/5
FacebookAmazing service I had the pleasure of dealing with Lorraine and Ben and they were so helpful. They both went above and beyond to help with my purchase, thank you so much and would definitely recommend using this agent
Kim Β· 3 December 2025
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5/5
GoogleBen was nice and approachable. Great guy he is.
Ade Β· 18 January 2024
Agent replied Β· 16 June 2024
Dear Ade Bakare,
Thank you so much for taking the time to share your positive experience with Ben! We're delighted to hear that he was nice, approachable, and left a great impression on you. We truly appreciate your kind words and value your feedback. If there's anything else you'd like to share or if you have any further comments, feel free to reach out.
We look forward to serving you again in the future!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleBen was great and very helpful
Matt Β· 18 March 2024
Agent replied Β· 16 June 2024
Thank you so much, Matt! We're thrilled to hear that Ben provided you with great assistance. If you ever need anything else, don't hesitate to reach out. We appreciate your feedback!
Kindest Regards
The Morgan Brookes Team
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5/5
FacebookReally pleased with the service from Morgan Brookes in relation to my purchase. Charlie was great at showing us the property potential and Toni was excellent in guiding us through the process; always super responsive and helpful. I would totally recommend them!
Ashley Β· 6 September 2018
Agent replied Β· 22 May 2026
Thanks so much for your review. We really appreciate it. Best of luck to you in your new home π‘
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5/5
GoogleFantastic estate agents, we bought and sold our house with Morgan Brookes and they made the whole process so easy for us. A Friendly, professional team and big thank you to Toni and Stevie for all their help!
Gem Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi Gemma, Thank you so much for taking the time to review Morgan Brookes. You have been a pleasure to work with, all the best in your new home.
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5/5
GoogleMorgan Brookes helped me get an apartment recently, they were absolutely brilliant, I had a great viewing and application was really straight forward. Definitely recommend Kai Bourne.
B Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your review. We really appreciate you taking the time. We are pleased we could help and pleased you are happy. Thanks again, the Morgan Brookes Team
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5/5
GoogleDanielle was very professional and patient with me during the whole process.
George Β· 20 October 2023
Agent replied Β· 16 June 2024
Dear George,
We're delighted to hear that you had a positive experience with Danielle! If there's anything else we can assist you with, please don't hesitate to let us know. We value your business and look forward to serving you again in the future. Thank you for choosing us!
Kindest Regards
The Morgan Brookes Team
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5/5
YellExcellent Service.. will come back again
This was my first dealing with Morgan Brookes for the purchase of a property and I was pleasantly surprised with the excellent service. The way everything was handled by Toni was outstanding, she kept me informed of developments throughout the process and provided clear weekly communication and updates which was extremely helpful and useful.I will not hesitate to use Morgan Brookes again in the future. Thanks for all your hard work.
AfsaS Β· 26 November 2019
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5/5
FacebookFantastic estate agents, we bought and sold our house with Morgan Brookes and they made the whole process so easy for us. A Friendly, professional team and big thank you to Toni and Stevie for all their help!
Gem Β· 13 February 2020
Agent replied Β· 22 May 2026
Hi Gemma, Thank you so much for taking the time to review Morgan Brookes. You have been a pleasure to work with, and all the best in your new home π
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5/5
GoogleBen was very professional and lovely gentleman.
Mohiuddin Β· 18 January 2024
Agent replied Β· 16 June 2024
Dear Mohiuddin Ahmed,
Thank you so much for taking the time to share your experience with Ben. We're delighted to hear that he provided you with professional and courteous service. Our team values your feedback, and we appreciate your kind words. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.
We look forward to serving you again in the future!
Kindest Regards
The Morgan Brookes Team
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5/5
GoogleWe have just completed a move, and used Morgan Brookes for the Sale of our Home, we found them very Professional in there approach of actually selling your House, the team we dealt with, Charlie, Myles, Sophie and Toni , you couldn't meet a nicer bunch of people who had the clients best intentions at heart, if you want to Sell your Home use Morgan Brookes to do so, the phone was always answered by a person, a credit to the Estate Agent industry.
Thanks Morgan Brookes for Selling our Home.
Gary & WendyPositiveResponsiveness, Quality, Professionalism, Value
Gary Β· 17 June 2021
Agent replied Β· 16 June 2024
Dear Gary & Wendy
Thank you so much for your review. It was a pleasure to work with you, and we wish you the best of luck with your new adventure.
From all of the Morgan Brookes team
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5/5
YellFirst time buyers
Myself and my boyfriend were first time buyers, therefore we had never dealt with an Estate Agents - however, Morgan Brookes made this feel easy. They was always professional, and always informative. Toni looked after us, she was amazing. She kept us updated, and helped with chasing with the solicitors and made the legal part feel completely stress free. We are so grateful to Toni and the rest of the team for all of the hard work you've done to help us find our first ever home. We could not have done this without you, and we are endlessly grateful for your expertise. Once again, thank you for everything!
NicoleB-204 Β· 24 May 2021
Agent replied Β· 10 October 2026
Hi Nicole, Thank you for your review. It means a lot. We really do wish you all the best in your new home. From the Morgan Brookes Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.