Trusted Agent profile · Benfleet
★★★★★
357 reviews across 3 platforms
105 High Street, Benfleet, SS7 1ND
Morgan Brookes's office in Benfleet, at 105 High Street, is rated 4.9 out of 5 across 357 reviews on three platforms, including 262 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Morgan Brookes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
5/5
GoogleSophie was very polite, professional and helpful and has given us sufficient information to consider our options
Hi Dave, Thank you for taking the time to review our service. We appreciate it and are glad you have what you need. Kindest Regards The Morgan Brookes Team
5/5
GoogleKatie and Jack absolutely perfect for our viewing of Benfleet property. Professional exact and polite. stunning.
Hi Paul, Thank you so much for your kind words! We're thrilled to hear that Katie and Jack made such a great impression during your viewing in Benfleet. We pride ourselves on delivering a professional and polished service, and it's wonderful to know they provided just that. If there's anything more we can help with, please don’t hesitate to reach out, we’d love to assist you further. Best regards, The Morgan Brookes Team
5/5
YellVery happy :)
All the staff at Morgan Brookes were very kind & helpful. I was kept up to date with the sale of my house every step of the way. I delt with Myles, Charlie & Toni. At the end of it all Toni was amazing and was there all the way to the end with me. I’d use them again for sure.
5/5
GoogleDanielle recently helped to secure us our first home and we couldn’t be more grateful. She explained everything thoroughly and made sure we knew everything we needed to know before renting a property for the first time. Would definitely recommend Morgan Brookes.
Hi Molly, Thank you so much for taking the time to share your experience! We're thrilled to hear that Danielle was helpful and informative during your viewing. We appreciate your positive feedback! Kindest Regards The Morgan Brookes Team
5/5
GoogleThey are an excellent Estate Agency - the best I’ve ever dealt with by far. They offer a highly efficient service along with a genuinely empathic and human response to the inevitable questions that occur in the complex business of house buying and selling. Thoroughly recommended!
Hi Stephen, Thank you for your kind review. It has been a pleasure working with you and we wish you all the best for the future. Best Wishes The Morgan Brookes Team
5/5
GoogleThe whole team at Morgan Brookes was fantastic during my time renting through them. My emails and phone calls were always returned promptly. Any time I had a problem with the property I was supported to resolve the issue. Everyone I ever interacted with was so polite and friendly. Can't fault them.
Hi, Thank you for reviewing Morgan Brookes. It been a pleasure working with you. Kindest Regards The Morgan Brookes Team
5/5
GoogleMorgan Brookes provided us with a great first time buyer experience. The team are really warm and friendly and always happy to help on the phone. When needed, they explained things to me to help me understand the process. Thank you for helping us with out first ever home purchase!
Dear Sam, Thank you so much for taking the time to share your positive experience with Morgan Brookes! We greatly appreciate your kind words and are thrilled to hear that your first-time buyer experience with our team was excellent. At Morgan Brookes, we strive to create a warm and friendly atmosphere while assisting our clients, and we're delighted to know that you felt this during your interactions with us. Our team takes pride in providing exceptional customer service and being readily available to address any concerns or questions you may have had. It is our pleasure to explain the intricacies of the home buying process and ensure that you felt comfortable and informed throughout your journey. We believe that understanding the process is crucial, especially for first-time buyers like yourself, and we're glad we could be of assistance in that regard. Congratulations on your first ever home purchase! We are overjoyed to have played a part in this important milestone in your life. If you ever need any further assistance or have future real estate needs, please don't hesitate to reach out to us. Thank you once again for choosing Morgan Brookes. We wish you all the best in your new home! Warm regards, The Morgan Brookes Team
5/5
GoogleSpoke to Oli, very polite on the phone, dealt with the query efficiently.
Hi Sarah, Thank you for taking the time to write a review. We wish you the best of luck in finding your new home. The Morgan Brookes Team.
5/5
GoogleMorgan Brookes helped me every step of the way when I bought my flat, they made sure I was informed frequently and were friendly and professional throughout. They fought my corner when I needed to slow down the process - despite pressure from the rest of the chain. Toni in particular was a pleasure to work with. Thanks for everything!
Hi George, Thank you for taking the time to review Morgan Brookes. We wish you all the best in your new home. Kindest Regards The Morgan Brookes Team
5/5
GoogleCharlie at Morgan Brooks came round to do a valuation on our home and we were impressed he had done a lot of prep work on similar properties plus had a handle on up to the minute market situation. We fed on his enthusiasm and professional manner. Would recommend him and the company to others in similar situation.
Hi Stewart, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Kindest Regards The Morgan Brookes Team
5/5
GoogleOli came today to take photos of my property. A professional smart and very nice young man. All my questions were answered as he took the time and patience to answer them. I was very happy dealing with such a professional agent. Thank you
Hi Liz, Thank you so much for taking the time to leave such a positive review! We're delighted to hear about your experience with Oli. Our team takes great pride in providing excellent service, and it's fantastic to hear that Oli was professional, smart, and attentive during the property photoshoot. We believe that answering all your questions and taking the time to ensure your satisfaction is an essential part of our service. Your feedback is greatly appreciated, and we look forward to assisting you further in the future. If you have any more questions or need assistance with anything else, please don't hesitate to reach out. Thank you once again for choosing our services! Kind Regards The Morgan Brookes Team
5/5
GoogleAlthough I sadly did not get the property with these guys, every single person I dealt with was happy professional and responsive I would definitely recommend using them to buy a property or to sell your property. I hope they can find me a property in the future as they seem good to work with. ThankyouPositiveResponsiveness, Professionalism
Hi Lisa, thank you for your review we really appreciate it. Tom is going be in touch to offer you a targeted search. We sincerely wish you the best of luck in your property search. Kindest Regards the Morgan Brookes Team.
5/5
YellOutstanding customer service
I purchased a property that was on sale with this estate agents, I have never dealt with an estate agent with such professionalism, the team were polite and very knowledgeable, if I ever sell my property I know exactly where to go. Thank you again Toni and the team
5/5
GoogleBen showed us around today and was incredibly helpful! He also had an apprentice with him who was very polite and professional. Would definitely recommend looking with Morgan and Brookes if you’re looking to buy/ rent.
Thank you so much for your wonderful review, Kym! We're thrilled to hear that Ben provided you with such helpful assistance during your visit. It's fantastic to know that both Ben and his apprentice made a positive impression on you with their professionalism and courtesy. We strive to provide excellent service to all our clients, and your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Morgan Brookes!
5/5
FacebookWe have sold two properties with Morgan Brookes simultaneously which has been quite a challenge. The staff have helped and advised us every step of the way. Nothing is too much trouble and they are always available to listen and support with any problems. They are very professional but also friendly and approachable. I would not hesitate to recommend them.
Hi Zoe, Thank you for your review. We wish you the best of luck and hope for you to be in your new home very soon. From The Morgan Brookes Team 💜
5/5
GoogleThese guys are just amazing.. they supported us the whole way through this hard journey and I cannot thank them enough.. I wouldn’t go to any other estate agent in the area absolutely incredible .. Thankyou so much x
Hi Lacy. Thank you for your kind words! We're thrilled to have been a part of your journey and are delighted to hear about your positive experience. Your satisfaction is important to us, and we truly appreciate your trust in us. If you ever need assistance in the future, don't hesitate to reach out. Thank you again for choosing us! 🌟 Kindest Regards The Morgan Brookes Team
5/5
GoogleI am totally satisfied with the help and support I got from Morgan Brooks team. They were all amazingly helpful and friendly, I'm more than happy to have had chose them to sell my property. Thumbs up to you guys. 👍 Well Done 👏 …
Thank you Divina for your amazing review its great to hear. It was a pleasure working with you. We wish you all the best. Kindest Regards The Morgan Brookes Team
5/5
GoogleI don't know what I liked more? Was it the professional way both the sales and lettings teams in Morgan Brookes handled my enquiry or was it their down to earth, easy and friendly personalities? I'll let you decide when you make that right call and speak to them today! Absolutely a five star operation.
Thank you Sonya for your review. It means a lot. Kind Regards the Morgan Brookes team.
5/5
GoogleEveryone at Morgan Brookes were very helpful throughout. A special mention has to go to Toni who said at the start of our purchase that she would keep me informed every seven to ten days and she was true to her word, even when sometimes their wasn’t much to report. She really was first class.
Hi Ian, Thank you for taking the time to review Morgan Brookes. It was a pleasure to work with you. We wish you all the best in your new home and are pleased to have you as new neighbours. The Morgan Brookes Team.
4/5
GoogleVery friendly staff, keep your details on a database (even after 2 years), reply to emails and management staff taking time to speak to you on the phone and listening to you… that’s not been my experience with many other letting agents.
Hi Andrea, Thank you for taking the time to share your experience with us and leaving a valuable review. We appreciate your positive feedback and are delighted to hear that you found our staff to be very friendly. Customer satisfaction is our top priority, and we always aim to provide a welcoming and pleasant experience to all our clients. Kindest Regards The Morgan Brookes Team
5/5
FacebookPurchased our house from Morgan Brookes and I would honestly like to say they are so profressional and Toni who deals with the after sales is amazing, she communicated with us every week with updates not once did I have to ring her, now if every estate agent was like this then moving would be a breeze. Thank you again what a fabulous Team you have.
Thank you for the kind words and we wish you all the happiness in your new home 🏠
5/5
GoogleI had a very pleasant and professional meeting with "Charlie" and first impression are they will deliver my expectations ..looking forward to a seamless purchase and sale. Two months into the process and the entire team has been great especially the progression team. Thanks
Thank you Robin for your kind words. We work hard for our clients and we are over the moon with your review. The Morgan Brookes Team
5/5
GoogleJack and Katie showed us round a property today, Excellent service from start to finish, couldn't have been more helpful and polite Very attentive , Excellent communication and fully knowledgeable. Answering all our questions. Would highly recommend 5 star service.
5/5
GoogleMorgan Brooke’s were the estate agents for the property we bought. I found all the staff to very helpful and polite. Big thanks to Toni for the tremendous job she did on chasing up on my own solicitors and getting results. I would highly recommend this wonderful team of agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morgan Brookes's Benfleet office has 357 reviews across three platforms: 262 on Google, 59 on Facebook, 36 on Yell.
Morgan Brookes Benfleet is rated 4.9 out of 5 across all 357 reviews, and 4.9 out of 5 on Google from 262 reviews.
Yes. In The Trusted Agent 2026 awards: Morgan Brookes, Benfleet won Gold.
Morgan Brookes Benfleet, 105 High Street, Benfleet, SS7 1ND.
