5/5
Thank you Morgan Brookes! You made the process very stressless and easy for us.
Agent replied · 16 June 2024
Hi, Thank you for reviewing Morgan Brookes. It been a pleasure working with you. Kindest Regards The Morgan Brookes Team
Trusted Agent profile · Benfleet
★★★★★
357 reviews across 3 platforms
105 High Street, Benfleet, SS7 1ND
Morgan Brookes's office in Benfleet, at 105 High Street, is rated 4.9 out of 5 across 357 reviews on three platforms, including 262 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Morgan Brookes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
5/5
Thank you Morgan Brookes! You made the process very stressless and easy for us.
Hi, Thank you for reviewing Morgan Brookes. It been a pleasure working with you. Kindest Regards The Morgan Brookes Team
5/5
It was a pleasure to meet Oliver Thorn and he provided very useful information regarding the prospective sale of the property. He arrived on time, was courteous, polite and extremely helpful throughout our meeting. He followed this up by promptly confirming everything by email, and I would consider him to be a great asset to Morgan Brookes
Hi Chris, Thank you so much for taking the time to share your positive experience meeting with Oliver Thorn. We greatly appreciate your feedback and are thrilled to hear about your satisfaction with his service. At Morgan Brookes, we aim to provide exceptional customer service, and it's wonderful to know that Oli met and exceeded your expectations. We are proud to have him as a part of our team, and your kind words reinforce his dedication and professionalism. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to assist you with your property needs. Thank you for choosing Morgan Brookes! Kind Regards The Morgan Brookes Team
5/5
You know what its like, you want to put your house on the market and move on. You have a rough idea of what you want, where you want to be. Then it hits you!!!!! The dreaded Estate Agent.....You know the people, talk the talk but don't always walk the walk. Fills you with dreaded fear....Until I came across Morgan Brookes. But, to be honest, I cant remember if I contacted them or they contacted me after I plunged my big to into the housing market on Right Move. Charlie from the sales team rang me, we had a nice informal, no hard sell chat about the current market during Covid-19 with no blah blah blah. He came round a couple of days later, took pictures, measured up had another nice discussion about the best way forward, and the current market conditions in my area which I thought was very professional, as he came prepared with detailed documentation of other houses similar to mine in our area. We went on the market on the 4th June 2020, and both Charlie and Sophie (Sales Co-Ordinator) hit the ground running. Three days after going on sale, we had 9 viewings and Charlie and Sophie took total charge in my house. NOT in their offices. Sofie continued to push our property and every week, she arranged at least three bookings, sometimes in the same day, every week. She even came to my house when there was viewings on a Saturday. Needless to say, with sheer determination from the sales team, we accepted an offer before the month ended. I need not remind anyone of the current state of the housing market, country let alone people opening up their houses to strangers during this time. So I have to say, my wife and I were really impressed with their performance and dedication. It doesn't end there. After the sale was agreed, we were handed over to Toni (Sales Progression), who does all the hand holding throughout the rest of the sale through exchanging to completion. I can honestly say, that I never had to chase Toni on anything, she was always the first to the phone keeping us informed and advising us on the glitchy sticky stuff that awaits us mere mortals. I honestly cannot fault Morgan Brookes. Do I recommend them?.....Yes I do. Would I use them again?....Yes I would. Should you consider using Morgan Brookes?...Yes you should. Go on, jump in. You will be well looked after. Trust me.
Thank you so much for such a glowing review, i can honestly say we all enjoy working with you so much, it has been such an amazing journey building a relationship with you and your lovely wife, I for one will be sad when it is all over but so happy for you both when you move to your new home.😁
5/5
Great rental team. Friendly, knowledgeable and happy to help.
Hi Geoffrey Thank you so much for the 5★ review! We’re genuinely grateful for your feedback. Delighted to hear our lettings team came across as friendly, knowledgeable and happy to help. If there’s ever anything more we can do, please don’t hesitate to get in touch. Kindest Regards The Morgan Brookes Team
5/5
Had the pleasure of meeting Myles Brookes today for a valuation on my house. Was a great experience, he was friendly, polite & very informative, I would have no hesitation in recommending them & look forward to working with Morgan Brookes in the near future.
Hi Karen, Thank you for taking the time to share your experience! We're thrilled to hear that you had such a positive encounter with Myles during your house valuation. Being friendly, polite, and informative are qualities we strive for in our team, and it's great to know that Myles delivered on those fronts. We appreciate your recommendation and eagerly anticipate the opportunity to work with you in the near future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kindest Regards The Morgan Brookes Team
5/5
Great service and very polite
Thanks so much, Joseph! We’re so glad you had a great experience with our team. Kindest Regards The Morgan Brookes Team
5/5
Kai has been very professional and knowledgable throughout the whole process. She has answered all my questions in a timely manner and always put my mind at ease.
Thank you, Sophie, for your review. We appreciate you taking the time. Kind Regards The Morgan Brookes Team :)
5/5
Morgan brookes have been amazing during the purchase of our first home. Thank you to Toni Mills for being supportive and helping us through each step
Hi Grant, Thank you for your review. You have been a pleasure to work with. The Morgan Brookes Team 🏡
5/5
I can't prase this company enough they have been so helpful while i have been looking for a new property to move to. I have spoken to Charlie and olly and they are so helpful nothing is to much trouble for them. They are so kind caring and so easy to talk to I would highly recommend Morgan Brooks
Hi Debbie, Thank you for your kind words it means a lot. We work hard to provide a service that works for our clients and it’s a pleasure to work with amazing people such as yourself. Kind Regards The Morgan Brookes Team
5/5
Professional, knowledgeable, pleasant. What more can I say. Charlie was amazing! Not pushy, knew his stuff. Would definitely recommend Morgan Brookes
Hi Rona, We’re so happy to hear you had a great experience with Morgan Brookes. Your review made our day! The team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again. Kindest Regards The Morgan Brookes Team:)
5/5
Amazing customer service from everyone we dealt with at Morgan Brookes but in particular, the regular sale progression updates from Toni. Outstanding communication all round. The team are super friendly, helpful, supportive, understanding and professional at all times. Nothing is too much trouble for Morgan Brookes. Highly recommend and will use the team again in the future. Thank you for making our house sale a smooth stress free process.
Hi Jo, Thank you for your review. It was a pleasure to work with you and we wish you all the best for the future. Kindest Regards The Morgan Brookes Team
5/5
Was recommended by a friend to use this company and I was given such amazing service, thank you to Charlie for all your help very professional I will definitely be recommending to everyone
Thank you for your kind words :)
5/5
Absolutely fantastic Estate Agents! We bought a house through them however they done more for the sale of our house than the Agents we paid. Nothing was too much trouble, the whole team were on the ball. Communication was nothing like we've ever experienced before. If we were to move in the future there is no doubt about it that we would go straight to Morgan Brookes. We cannot thank the team enough for everything they done for us.
Hi Courtney, Thank you for your glowing review, we really appreciate you taking the time. You were a pleasure to work with and we would be very happy to help you again anytime. But until the next time, we wish you all the best in your new home.
5/5
Amazing service, would highly recommend!
I am in the process of selling my house with Morgan Brookes and they have been fantastic every step of the way! The whole team are so helpful, very professional and just genuinely nice people! Thank you so much to Charlie Toni, Myles and Stevie for answering any questions I've had along the way and regularly keeping in contact with updates. Would highly recommend!
5/5
Fantastic service. I also used ASAP as per their recommendation and the service that was offered through searching for a property and purchasing a property was seamless. Highly recommend Morgan Brookes for your sale or purchase.
Dear Alison, Thank you so much for your fantastic review! It’s great to hear that you had a seamless experience with both your property search and purchase and wonderful to know that our recommendation of ASAP contributed positively to your journey. Your kind words and high recommendation mean the world to us. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind Regards The Morgan Brookes Team
5/5
Morgan Brookes are without a shadow of a doubt the best estate agents I’ve ever come across. Every person I’ve dealt with are so friendly and helpful; nothing is ever too much. Their customer service and professionalism are second to none! Charlie and Myles have helped me so much and their advice has been invaluable. Keep up the good work guys! 🤩
Hi Louise, Thanks so much for taking the time to review Morgan Brookes. We’re so happy to hear you had a great experience with us. I will pass on your compliments on to Charlie and Myles, they’re sure to make their day. We look forward to working together in the future. Kindest Regards The Morgan Brookes Team 💜🏡
5/5
We have just had the pleasure of having a valuation done by Myles Morgan. We have dealt with Morgan Brookes for many years and honestly would not consider using any other company. Very professional and friendly service. Myles always gives honest and realistic advice. Thank you.
Thank you very much for your kind words regarding your recent valuation experience with Myles Morgan at Morgan Brookes. We truly appreciate your continued trust and loyalty to our company over the years. It brings us immense satisfaction to hear that you found our service professional, friendly, and grounded in honest and realistic advice. Providing excellent service and guidance to our clients is at the heart of what we do, and knowing that we've met your expectations fills us with pride. Your feedback motivates us to maintain our standards of excellence and continually improve our services. If you ever have any further questions or require assistance, please do not hesitate to reach out. We're always here to help. Once again, thank you for your kind words and for choosing Morgan Brookes. We look forward to serving you for many more years to come. Kindest Regards The Morgan Brookes Team
5/5
Amazing customer service from everyone we dealt with at Morgan Brookes but in particular, the regular sale progression updates from Toni. Outstanding communication all round. The team are super friendly, helpful, supportive, understanding and professional at all times. Nothing is too much trouble for Morgan Brookes. Highly recommend and will use the team again in the future. Thank you for making our house sale a smooth stress free process.
Hi Jo, thanks for reviewing Morgan Brookes. It was a pleasure working with you and helping you move. The Morgan Brookes Team 🙂
5/5
Tom was brilliant, patient and helpful. Thank you
Hi Sally, Thank you for your review. Its been a pleasure working with you. We wish you all the best for the future. Kindest Regards The Morgan Brookes Team
5/5
Very profession yet friendly estate agents. Everyone who we have dealt with has been pleasant and polite to speak with. We had a viewing with Kai just over a week ago and she was really informative and gave us everything we needed to know, really friendly and made us feel welcome. We then spoke with Lisa and again very friendly and professional gave us all the information we needed. Would definitely recommend!
Thank you Amber for you review. We are really pleased you are happy with our service. Best Regards Morgan Brookes Team.
5/5
Met with Myles Morgan and would love to mention how professional he is but best of all how he made our appointment personal. Have absolute trust that Myles and Morgan Brookes have my best interests in mind. Thank you
Hello Alison, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Myles made your appointment both professional and personal. Your trust means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. Kindest Regards The Morgan Brookes Team
5/5
Morgan Brookes have been nothing but amazing with selling our late Dad’s house. The team are dedicated and professional in everything they do and have always kept us informed. I will be using them again.
Hi Helen, Thank you so much for your kind words! We're deeply honored that you trusted us with the sale of your dad’s house, and we’re glad to hear that our team helped. We look forward to working with you again in the future. Thanks once again for choosing Morgan Brookes! Kindest Regards The Morgan Brookes Team
5/5
Sophie was very polite, professional and helpful and has given us sufficient information to consider our options
Hi Dave, Thank you for taking the time to review our service. We appreciate it and are glad you have what you need. Kindest Regards The Morgan Brookes Team
5/5
Katie and Jack absolutely perfect for our viewing of Benfleet property. Professional exact and polite. stunning.
Hi Paul, Thank you so much for your kind words! We're thrilled to hear that Katie and Jack made such a great impression during your viewing in Benfleet. We pride ourselves on delivering a professional and polished service, and it's wonderful to know they provided just that. If there's anything more we can help with, please don’t hesitate to reach out, we’d love to assist you further. Best regards, The Morgan Brookes Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morgan Brookes's Benfleet office has 357 reviews across three platforms: 262 on Google, 59 on Facebook, 36 on Yell.
Morgan Brookes Benfleet is rated 4.9 out of 5 across all 357 reviews, and 4.9 out of 5 on Google from 262 reviews.
Yes. In The Trusted Agent 2026 awards: Morgan Brookes, Benfleet won Gold.
Morgan Brookes Benfleet, 105 High Street, Benfleet, SS7 1ND.