Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
★★★★★ 5/5
YellEven during a pandemic it was a smooth process!
We recently purchased a property through Morgan Brookes and the process from start to finish was nothing short of excellent. Even during the Covid 19 pandemic it was a smooth process. Every member of the team were helpful and nothing was too much of an ask. Even the day before our move we encountered a very slight hic up but they ensured it was sorted so we could still move the next day. A special thanks to Toni for that! Would highly recommend them.
RyanS-430 · 23 June 2020
★★★★★ 5/5
GoogleFantastic staff Danielle,Tom who went above and beyond to help us get a property kept us up to date at all times would highly recommend Thorganby Brookes
Lynn · 17 June 2023
Agent replied · 16 June 2024
Hi Lynn,
Thank you for your kind words. It was a pleasure to work with you.
Kindest Regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleFantastic service, very helpful, both Danielle and Mike were friendly, polite and willing to answer any questions I had. Renting a new flat couldn't have been smoother.
Luke · 17 June 2023
Agent replied · 16 June 2024
Hi Luke,
Thank you for taking the time to review Morgan Brookes.
We are pleased you are happy and wish you all the best in your new home.
Kindest Regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleJack and Katie Very Professional, Brilliant service so far , helping me and my partner find a Home
Luke · 17 November 2025
Agent replied · 23 November 2025
Thank you so much. We’re really pleased to hear that Jack and Katie have been able to support you both so well. Helping people find the right home is exactly what we’re here for, and we truly appreciate you taking the time to share your … More
★★★★★ 5/5
FacebookA very friendly and helpful team. They do a fantastic job and always give you a call to keep you updated. There were a few delays on the solicitor's part, but they kept pushing things along to get the job done. Can't recommend them enough!
Laura · 6 March 2021
Agent replied · 22 May 2026
Thank you Laura for taking the time to write a review. Much appreciated. From the Morgan Brookes Team :)
★★★★★ 5/5
GoogleA professional and pleasant team who worked very hard to see our sale come to pass. I would not hesitate to recommend them to anyone wanting to sell their property. Thankyou Morgan Brookes, especially Toni for getting us over the line!!
Javier · 17 June 2021
Agent replied · 16 June 2024
Thank you for taking the time to review Morgan Brookes. We appreciate it. Kind Regards The Morgan Brookes Team
★★★★★ 5/5
GoogleBen was fantastic he welcomed me warmly showed me around and was very professional
Richard · 17 February 2024
Agent replied · 16 June 2024
Hello Richard,
We greatly appreciate your positive feedback! It's wonderful to hear that Ben provided you with a warm welcome, a professional tour, and an overall fantastic experience. We're proud to have him as part of our team. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the possibility of serving you again in the future.
Kindest Regards
The Morgan Brookes Team
★★★★★ 5/5
YellHighly recommended OUTSTANDING
Toni, Charlie and the team at Morgan Brookes offered us a first class experience, helped us secure our dream home and updated, informed and supported us throught-out purchase to completion. They allowed us an extended 2nd viewing (On Toni’s day off) to measure up for renovations. The best estate agents around, really invested in making the right match with the right property. Nothing but good things to say, friendly, professional and personable, our agents of choice. FIVE STARS
MrsQ-2 · 23 January 2020
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish. Special mention to Toni who went above and beyond to get everything done. Highly recommend Morgan Brookes!
_ · 17 June 2023
Agent replied · 16 June 2024
Thank you so much for your kind words.
Kindest Regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleMet Myles Morgan yesterday and he was very helpful in providing us with a correct valuation for our property. He was very professional and did not give us any false info but explained everything in detail so more than happy to proceed with Morgan Brookes on selling our house when the time is right for us.
Malcolm · 10 June 2024
Agent replied · 16 June 2024
Hi Malcolm,
Thank you so much for your kind review! We're thrilled to hear that Myles provided you with a helpful and professional experience. We're looking forward to assisting you with the sale of your house when the time is right. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Morgan Brookes Team
★★★★★ 5/5
GoogleI met Myles for a valuation of my property and I felt he gave one of the best services I have received from a number of estate agents in the area.
He was professional but added a nice personal touch as well.
He gave lots of advice and guidance around the property market.
The lady on the phone was very helpful and cheerful, she had time for you.
Jodie · 20 September 2023
Agent replied · 16 June 2024
Dear Jodie,
Thank you so much for taking the time to share your experience with us! We greatly appreciate your feedback and are delighted to hear that you had a positive encounter with Myles and our team.
We're thrilled to learn that Myles provided you with a top-notch service during the valuation of your property. Professionalism and a personal touch are at the core of our values, and we're delighted that Myles was able to strike that balance so well. Your kind words about his advice and guidance in the property market are truly appreciated.
We're equally pleased that you found our phone support team to be helpful, cheerful, and attentive. Providing excellent customer service at every touchpoint is a priority for us, and it's fantastic to hear that it made a difference for you.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help, and your satisfaction is our top priority.
Thank you again for choosing us, and we look forward to serving you in the future.
Warm regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleJack showed us round he was very friendly and thorough explained everything and answered all our questions
Kimberley · 24 October 2025
Agent replied · 23 November 2025
Thank you for your 5-star review, Kimberley! We’re delighted Jack provided such a friendly and thorough service, we’ll make sure he hears your kind words.
★★★★★ 5/5
FacebookWe cannot recommend Morgan Brookes highly enough, we used them to sell our first home and they were all so supportive throughout the entire process. Special thank you to Toni, Myles and Charlie. If we sell again in the future we’ll definitely be coming back to these guys!
Georgia · 27 September 2018
Agent replied · 22 May 2026
Thank you so much Georgia for your review. We wish you all the best in your new home 🏡
★★★★★ 5/5
GoogleVery happy with Morgan Brooks and thank you Danielle for all your help
Terry · 17 February 2024
Agent replied · 16 June 2024
Dear Terry,
Thank you so much for taking the time to share your positive experience with Morgan Brookes. We're delighted to hear that you are very happy with the service provided. It's always rewarding for us to know that our team members, like Danielle, are making a positive impact on our customers.
We also appreciate your acknowledgment of Danielle's assistance. We believe in delivering excellent customer service, and we're glad to see that reflected in your review.
Thank you again for choosing our services.
Best regards,
The Morgan Brookes Team
★★★★★ 5/5
GoogleMe and my partner are currently in the process of renting a property through Morgan Brookes and I cannot fault them at all. They have kept us on loop every step of the way, Lisa has been great from viewing the property to helping with paperwork nothing seems too much trouble, in fact all the office staff we have had the pleasure of speaking with have been very friendly and helpful and excellent quality customer service. They have made quite a scary experience as easy and simple as possible. So thanks to everyone there and we cannot wait to finalise the last few details and move into our new home. :)
Paige · 18 June 2018
★★★★★ 5/5
GoogleFantastic service very professional and helpful especially Kia who keeps me updated and reassured I’d highly recommend to anyone looking for property management
Trevor · 17 June 2023
Agent replied · 16 June 2024
Hi Trevor,
Thank you for sharing your experience with Morgan Brookes. The team work hard to deliver the service we offer, so hearing your feedback means a lot to us. Thank you.
Kind Regards
The Morgan Brookes Team
★★★★★ 5/5
FacebookI would thoroughly recommend using Morgan Brookes estate agents. After being very sceptical of using an estate agents for my sale and fearing the pushy sales techniques, I had nothing to worry about this company was not like this at all.
My sale and purchase was not a smooth ride however Charlie and Toni were very professional throughout. The service was great with quick responses and they were very attentive compared to other companies that we had come across.
Overall they made the experience of selling and buying a home pain free.
Natasha · 24 April 2018
★★★★★ 5/5
GooglePhoned to register and arrange a viewing of a property. Danielle was very helpful and able to answer all my queries in an efficient manner. Viewing arranged at a time convenient to myself.
Valerie · 17 June 2022
Agent replied · 16 June 2024
Hi Valerie,
Thank you for taking the time to review Morgan Brookes. We wish you the best of luck with your viewing.
Kind Regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleToni is so organised, lovely and proactive. She handled the sale progression of our property in such a long, complicated chain. She went the extra mile on numerous occasions in addition to always keeping us informed of every step. Toni never gave up and pushed all parties until we exchanged against all odds! Thank you Toni, you are a real credit to Morgan Brookes, a great company. Thanks to you we get to spend Christmas in our new home!
Kerry · 18 June 2018
★★★★★ 5/5
GoogleCharlie is so unbelievably helpful and was thorough in his approach of valuation and advice.
Love to do business with you Charlie.
Rosalind · 17 June 2023
Agent replied · 16 June 2024
Hi Rosalind,
Thank you for your review. Its a pleasure to help and we always love working with clients like yourself.
Kindest Regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleI wasn't successful in securing either of the two properties that I viewed, however I found that Morgan Brookes were a delight to work with.
I had Sophie to show me both properties and dealt with me as her customer. She had the answers to all of my questions without hesitation and was constantly in touch showing me other properties that I may like or anything Morgan Brookes had coming up in the pipeline. She was friendly, helpful and incredibly professional.
Would recommend highly
Elliot · 17 June 2022
Agent replied · 16 June 2024
Hi Elliot, Thank you for taking the time to review Morgan Brookes. We wish you all the best with your property search and of course will keep you updated. Kindest regards The Morgan Brookes Team
★★★★★ 5/5
GoogleWe are currently working with Morgan and Brooke’s to rent a property whilst we look to buy our forever home. They have been so helpful and are always available to ask any questions.
Oli who completed our viewings has been wonderful he is brilliant at what he does and so professional. Lisa has also been supporting us with paperwork and is also brilliant.
Would definitely use again and recommend to anyone that is looking to rent or buy.
Thanks to all the team at Morgan and Brooke’s
Charlie · 17 June 2022
Agent replied · 16 June 2024
Hi Charlie,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop.
Warmest Regards
The Morgan Brookes Team
★★★★★ 5/5
GoogleMorgan Brookes currently let a property for me. Kai marketed the property, vetted potential tenants and rented the property very quickly. She was amazingly friendly, helpful and efficient.
My family and I also sold a house through Morgan Brookes and although it was a fair distance from their premises, they were still able to provide the same personal and highly efficient service offering escorted viewings. What a fantastic team, Miles, Charley, Kai, Toni, Lisa, Sophie and others.
They provide a friendly and personal, while professional and efficient service with great communication. Their fees are also very competitive and I think excellent value for money.
I can’t recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
H · 17 June 2022
Agent replied · 16 June 2024
Thank you so much for reviewing Morgan Brookes. It means a lot, and of course most of all great to hear you have been happy with our service. We have loved working with you and wish you all the best. The Morgan Brookes Team
★★★★★ 5/5
GoogleBen was great, explained everything succinctly- thank you very much!
ICKY · 18 March 2024
Agent replied · 16 June 2024
You're very welcome! I'm glad to hear that Ben was able to provide clear explanations for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for taking the time to review us.
Kindest Regards
The Morgan Brookes Team
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