Trusted Agent profile

The Address Beckenham reviews

★★★★★ Excellent

322 reviews across 2 platforms

247 Croydon Road, Beckenham BR3 3PS

The Address's Beckenham office at 247 Croydon Road is rated 4.9 out of 5 across 322 reviews on two platforms, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

315

Reviews on Google

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for The Address. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

5/5

Google

Great experience from the team - was well looked after by Fiona who was very supportive and helpful throughout the process. Highly recommend.

N · 16 December 2025

Agent replied · 15 January 2026

Thank you so much for your feedback!

5/5

Google

We have been looking to buy a property for some time and the address exceeded our expectations. They kept us updated throughout the process and really stepped up when needed. Remzi made buying our first house much less stressful than it could have been during this time.PositiveResponsiveness, Quality, Professionalism, Value

Mqkkm · 26 August 2021

Agent replied · 28 May 2023

Thanks Mark, enjoy your lovely new home!

5/5

Google

I viewed several houses with Linda from The Address and she was very helpful and friendly. Neil has kept me up to date with progress on the purchase of my property. Everyone has been so easy to deal with I have no hesitation in recommending The Address

Anne · 26 March 2025

Agent replied · 25 August 2024

Thank you Anne - we wish you all the best in your new home!

5/5

Google

Positive experience. The Address acted as the estate agent on a property I was purchasing. The process was heavily delayed and drawn out due to issues up the chain, however Neil was always on hand and willing to chase for answers. I would have no reservations about purchasing again from a seller using The Address.

J · 28 May 2020

Agent replied · 28 May 2023

Thanks Jae, all the best in your new home.

5/5

Google

I bought my flat via The Address. They are a smaller, close knit team which makes the process better than with the larger estate agents. Red was great with the intro, Gilda who does the viewings was always on hand to arrange showings when I …

Ben · 26 March 2022

Agent replied · 28 May 2023

Thanks Ben!

5/5

Google

From start to finish the Address Estate Agents made sure our sale went through to completion. Red was very fair with the initial viewings and offered an honest view at all times. He was very effective in tying up the sale for us. We were …

Mr · 26 March 2022

Agent replied · 28 May 2023

Thank you for your kind words Will!

5/5

Google

I had an excellent experience with The Address Estate Agency when selling my property. The way they handled the process was very smooth. I was able to reach them all times and my questions were answered calmly and actioned immediately. I recommend The Address Estate Agency to anyone looking to buy or sell property. Thanks to the outstanding support from Niel, Debbie, and Remzi the sale process was completed successfully.

Murat · 26 March 2024

Agent replied · 1 January 2024

Thank you Murat!

5/5

Google

We recently sold our property through " The Address" and we are very happy with the service. Amazing team, fantastic service. All the staff at The Address were very helpful. A huge thank you to Debbie, Remzi, Gilda & Neil. The Address is the best Estate Agent in Beckenham.

Yu · 26 July 2021

Agent replied · 28 May 2023

Thanks Yu really kind of you. Thank you for using us and we wish you all the best in your new home!

5/5

Google

My husband and I have worked with many estate agents over the past year and a half while navigating the ups and downs of finding our dream home. We can confidently say that the Address team has been the most helpful, professional, …

Katy · 22 April 2025

Agent replied · 26 March 2026

Thank you Katy that is really lovely of you. Wishing you all the best in your new home!

5/5

Google

I wanted to extend my heartfelt thanks to you all for the seamless move into our new home. The entire experience was truly fantastic, from the detailed information provided during the viewing process to the support offered right up to the …

Samantha · 22 April 2025

Agent replied · 26 March 2026

Thanks Sam really appreciate that

5/5

Google

Impressive service from start to finish. We needed a hands on approach and fast exchange to keep our buyer on board. The Address were fast, courteous and respond quickly to queries by email and phone which was key for us to buy our house quickly. Debbie and Neil were both great.

William · 28 May 2020

Agent replied · 28 May 2023

Thanks William!

5/5

Google

Our experience buying a house through The Address was great. Everyone we dealt with was friendly and professional. Would definitely recommend

Julie · 16 November 2025

Agent replied · 15 January 2026

Thank you Julie! Wishing you all the best in your new home

5/5

Google

Neil, Gilda and the team at The Address were really great, making the experience of purchasing our first property as smooth as possible through clear, responsive communication and professionalism at all times. I would highlight recommend The Address for your property needs!PositiveResponsiveness, Quality, Professionalism, Value

George · 26 August 2021

Agent replied · 28 May 2023

Thanks George!

5/5

Google

We’ve dealt with 3 estate agents in the last 8 months with the first two properties we were buying falling through. The Address was the 3rd of these agents, and by far they’ve been the best. I’m not just saying that because this time the purchase didn’t fall through, they’ve been great regardless. But it’s with big thanks our sales progressor Neil that it’s we’ve managed to get to exchange pretty smoothly and we are very happy. The communication from Neil at every step of the way has been great. Thank you thank you thank you!

Christina · 26 March 2023

Agent replied · 28 May 2023

That is amazing to hear, thank you soo much Christina and we wish you all the best in your lovely new home!

5/5

Google

From the start to the finish of our sale The Address have given such a professional yet personal service. The brochure produced was of the highest quality and they handled the viewing day excellently. We were under offer almost immediately and from that moment on they were extremely calm when things weren't going so well. We were constantly updated on the situation with our sale and they were always available when we needed further help or information. I wouldn't have any hesitation in recommending them to anyone buying or selling in the Beckenham or surrounding area.

Dave · 26 March 2023

Agent replied · 28 May 2023

Thanks Dave we are glad we got there in the end!

5/5

Google

Despite many hurdles in our sale - a buyer disappearing, slow responses from legal teams & uncooperative management companies to name a few - everyone at The Address went above and beyond at all stages offering sage advice, alternative options & invaluable help in getting the sale through to exchange. One small example of the many many assistances provided over the past months, the buyer noticed a leak from a tap many months after we vacated the property, Neil arranged for a contractor to gain access, provide a quote & replace the tap with only my approval required for the costs. Highly recommend to anyone looking to sell in the area!

Jamie · 26 March 2023

Agent replied · 28 May 2023

Thanks Jamie we are so glad we got there in the end! Wishing the very best from all of us @ The Address!

5/5

Google

You don't meet agents like Nikita very often! Throughout the duration of my tenancy she was a friendly reliable agent where nothing was ever a trouble and always available to answer your calls or queries when needed. If there was ever an issue in the property with neighbours or maintenance she would resolve it efficiently and respectfully to everyone involved. Often agents can get a bad rep looking to make a quick sale or not interested in their tenants once the money has been paid, but this was never the case with Nikita, she always went above and beyond. Would highly recommend these agents!

Lauren · 26 March 2023

Agent replied · 28 May 2023

Thank you Lauren!

5/5

Google

Just exchanged on a property listed by the address. Excellent, honest and friendly service given by all who I had contact with. So much better and attentive than “the big” agents in the area, borne out through excellent service. Would highly recommend!

Seating · 26 March 2025

Agent replied · 11 December 2024

Thank you very much we really appreciate your kind words

5/5

Trustpilot

Absolutely fantastic estate agents

Absolutely fantastic estate agents. They have been faultless from start to finish, and I would reccomend them wholeheartedly to anyone. They earnt every penny of their fee, and if I could give them 7 stars I would. Red was extremely professional, I listed my property on the Tuesday and it was sold by Friday! Neil was a brilliant help, I never had to wonder what was happening as he always kept me informed.

Francesca · 22 February 2022

5/5

Google

I recently sold my flat through the Address. Debbie, Remzi and Neil were excellent through very trying times (COVID shut-down) and helped to keep the process moving. If I were to move back to Beckenham, I would not hesitate to use them in the future.

Diane · 28 May 2021

Agent replied · 28 May 2023

Thanks Diane! All the best in your new home

4/5

Google

Thank you to the address team with our recent purchase. Particular thanks to Janice who we have worked with closely to find the right property and to Neil to get the deal over the line. All in all - we are happy with their service and would recommend.

Mohammed · 26 March 2024

5/5

Google

I would like to say a BIG thank you to Nicky at The address, who has been a great help finding me the perfect property to rent! Everything went very smoothly and the professionalism of the staff is to be commended. Highly recommend. Thanks again Nicky you are a star ⭐️

Rachael · 29 May 2019

Agent replied · 28 May 2023

Thanks Rachael!

5/5

Google

Debbie and her team manage the letting of our flat in Beckenham. We've opted for the fully managed service as we no longer live close by. Whoever we deal with in the team, the response is always prompt and efficient. Everyone is friendly yet professional. Excellent all round from our experience.

Rob · 29 May 2017

Agent replied · 28 May 2023

Thanks Rob!

5/5

Google

The Address have provided an excellent and pain free service for our house move ( both sale and purchase). They are efficient and friendly, all the while keeping us regularly updated. I cannot recommend them highly enough. Many thanks to Debbie, Remzi, Neil and the team. Mrs Howe

Tannoy72 · 29 May 2019

Agent replied · 28 May 2023

Thanks Kelly! Enjoy your lovely new home, you deserve it!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Address Beckenham

How many reviews does The Address Beckenham have?

The Address's Beckenham office has 322 reviews across two platforms: 315 on Google, 7 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is The Address Beckenham's rating?

The Address Beckenham is rated 4.9 out of 5 across all 322 reviews, and 4.9 out of 5 on Google from 315 reviews, checked 9 October 2026.

Has The Address won any awards?

Yes. In The Trusted Agent 2026 awards: The Address, Beckenham won Gold.

Where is The Address's Beckenham office?

The Address Beckenham, 247 Croydon Road, Beckenham BR3 3PS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.