Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
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5/5
GoogleWe are very happy with our experience selling our house through The Address. The whole team were professional and friendly from start to finish. We appreciated the high quality marketing brochure and photos that were produced with Remzi & Debbie's personal involvement and oversight. We received constructive feedback on all viewings, and once we had accepted an offer, the follow through from Neil was superb. Neil followed up with progress on the whole chain to ensure positive progress, and kept us updated with regular emails, which we really appreciated as we live overseas and travel a lot. We would highly recommend The Address for anyone considering Selling a property.
Anne Β· 27 July 2018
Agent replied Β· 28 May 2023
Thanks Anne!
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5/5
GoogleWe chose The Address over bigger and better known estate agents in the area as we loved their family run approach.
And we couldnβt be happier that we did!!! Debbie and the team at The Address were brilliant, from start to finish, taking the stress out of the experience.
Starting well with their awesome approach to property write up and photography, they really captured the best of our home! Through to the viewing process, always checking our availability first. Making sure to fit in viewings around our day to day work and family life balance. They were a very conscientious team.
Special thanks to Neil who dealt with the sale so brilliantly, always polite and professional. He was transparent and patient when talking through things with a simplistic approach, cutting out any confusion with his constant communication. On occasions even chasing our purchase properties estate agents and giving our solicitors a friendly nudge to keep the process ticking over, he was constantly proactive and supportive thought out. Thanks!
Thanks so much to the team at The Address, we canβt says thanks enough!
A fantastic team with lots of heart for what they do.
Bateman Β· 29 May 2018
Agent replied Β· 28 May 2023
Thanks Jonathan for your kind words. We wish you all the best in your new home!
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5/5
GoogleDebbie and her team made the stressful process of buying a house infinitely easier. They were everything we wanted from an Estate Agent and more. After finding our dream home they made the whole process feel seamless. Neil the senior sales coordinator touched base with us regularly to see how he could help speed up the process which as a buyer is hugely important. I would recommend The Address to anyone looking for a quality professional estate agent that genuinely cares about their clients.
Oliver Β· 29 May 2018
Agent replied Β· 28 May 2023
Thank you for your kind words Oliver. We wish you all the best in your lovely new home!
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1/5
GoogleYou should stay away from this place, this is an unfair agent and always blames groundlessly and irresponsibly. They always find ways to hide and cheat dishonestly with real estate. They are only good at extorting money from us and making me have to take everything to court to settle. I swear this place is my terrible experience. when using this dealership and never coming back here.
Angelina Β· 26 March 2025
Agent replied Β· 25 August 2024
I am sorry but we do not recognise your name as one of our clients. If you do have any issues and will disclose your identity to us we can look at them for you.
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5/5
GoogleThe Address recently managed our house sale in Beckenham. The service that we received from Debbie, Remzi and Neil was excellent. They were very responsive and nothing was too much trouble.
The family-run set up of The Address was what appealed most to us and the personalised and friendly approach did not disappoint. We would highly recommend using The Address and would definitely use them again in the future.
Thanks all!
Jack Β· 28 May 2021
Agent replied Β· 28 May 2023
Thanks Jack, we really appreciate it. All the best in your new home!
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5/5
GoogleThis is an Estate Agent with a difference! I've dealt with a few estate agents in the past and they all have either been arrogant, won't give you the time of day because your situation doesn't suit them, or just damn right nasty to deal with.
So when my wife arranged to see a property back in 2014 (when the market picked up and beginning to boom again) we were pleasantly surprised how easy it was to arrange. No questions regarding finance, position to buy, mortgage approved, which we got with other big name estate agents! We wanted to see the property and they arranged it! We ended up buying the property and it wasn't the smoothest of transactions but Neil was brilliant and had both parties interest at heart. We wanted to pull out at one point and they gave us no pressure about it and left it to us to make our minds up! The overall experience was brilliant and they made it less stressful than it could of been! My wife always said that if we sell we will go back to them. If we ever wanted to buy another property we will give them first chance to show us what they have!
Excellent personal service and definitely recommend them to anyone. Hopefully I'll be dealing with them again in the very near future!
Thank you Neil and Debbie!
Chi-hong Β· 29 May 2017
Agent replied Β· 28 May 2023
Thanks Chi for the kind words. Look forward to having you as a vendor!
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5/5
GoogleI have been renting my property with Debbie and The Address for just over four years and during that time, I have had nothing but total support, guidance and resolution of any issues that have arisen.
As an overseas landlord, it is totally reassuring to know that my property is being taken care of by a professional, efficient and reliable business. As one may imagine, occasional problems have arisen in my property over the last few years, but Debbie and her team have always had things dealt with, before they've had an opportunity to escalate. Debbie's network and contact book is extremely useful!
I would recommend The Address to any property owner who is thinking of renting out their home. If your service is anything like mine, then I'm sure it will be a very good decision.
AJ Β· 29 May 2017
Agent replied Β· 28 May 2023
Thanks Andrew, as always its a pleasure to have you as a loyal and much valued Landlord.
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5/5
GoogleAfter a family bereavement, Debbie, Remzi, Neil and the team couldn't have been more helpful with selling the house. Kept us informed every step of the way with viewings offers etc. Very efficient and friendly service. Would definitely use them againπ β¦
Linda Β· 26 March 2024
Agent replied Β· 29 October 2023
Thank you so much Linda
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5/5
GoogleWe recently purchased a house with The Address. The communication was professional, swift and incredibly helpful. We encountered a number of unexpected problems / delays towards the end of process and the Address team provided some great advice to get the sale back on track. If I was selling a house again, I would definitely use the Address. Thanks Red, Debbie, Gilda and Neil.
Joe Β· 28 May 2022
Agent replied Β· 28 May 2023
Thanks Joe!
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5/5
GoogleWe had a great experience buying and selling through the Address. Debbie came to value our flat and was really friendly and not pushy at all, which convinced us to use them for our sale.
Once we had offers accepted, Neill was really on the ball and quick to respond throughout the whole process, helping everything to run smoothly.
Everything went about as well as it could go, so I would highly recommend!
Will Β· 26 March 2024
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5/5
GoogleRemzi, Nikita, Neil, Debbie and team are AMAZING!!! Most Estate agents are a nightmare to work with (sorry!) but The Address are a cut above the rest! Our Mortgage advisor said he hated all Estate agents and he even changed his tune when dealing with The Address. We bought our dream home from The Address and were so impressed they now manage our rental. I can't recommendation them enough.PositiveResponsiveness, Quality, Professionalism, Value
Emma-Lynn Β· 26 August 2020
Agent replied Β· 28 May 2023
Thanks Emma. Really appreciate your kind words! Look forward to seeing how you transform your lovely new home!
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5/5
GoogleThank you to Debbie, Remzi and Neil for firstly restoring our faith in Estate Agents and secondly providing undoubtedly the very best professional service we have ever encountered. Debbie and Remzi for their advice and reassurances and to Neil for his perseverance and dedication. A massive thank you to this amazing team, if you are serious about selling/buying a house these guys come highly recommended. They definitely take the stress out of moving! Thank you!
John Β· 29 May 2019
Agent replied Β· 28 May 2023
Thanks John and Victoria. We are so glad we could help and get you where you wanted to be!
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5/5
GoogleNeil and the team at The Address are really helpful. They are conscientious, diligent and responsive. Buying a house can be a really stressful time - but Neil managed our emotions throughout the process and kept us calm when things were getting hectic. Really appreciate the patience and attention to detail of the team.
Kate Β· 26 March 2023
Agent replied Β· 28 May 2023
Thanks Kate, looking forward to handing the keys over to you soon!
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5/5
GoogleWe recently purchased a property which The Address were marketing. Remzi gave us the early call to preview the house, Neil was outstanding throughout the conveyancing and Debbie applied the finishing touches....which included a hand delivered bottle of Moet for us to celebrate with. They are an example of how an estate agency should be run and we will be using them when it comes to selling our house in the future.
Mark Β· 28 May 2020
Agent replied Β· 28 May 2023
Thanks Mark, enjoy your new home. We look forward to seeing what you do with your new home!
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5/5
GoogleVery pleased with the service I got from the staff at The Address. Highly recommend Neil. He is so friendly, helpful, professional.
All of questions they always got back as soon as possible.
Thanks for your helping again!
Thu Β· 26 March 2024
Agent replied Β· 25 August 2024
Thank you!
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5/5
GoogleHighly recommended - I can't give enough stars for this estate agent. After being messed around by one of the well known high street agents I moved over to The Address and what a relief that was. They have been nothing but pleasant to deal with, no boasting, no pushy sales talk and just quite frankly normal people who genuinely want to help you and have exceptional communication. The whole process from listing with them, viewings and the after offer/sales process has been exceptional. I can't thank Debbie, Janice and Neil enough. Thank you again
Ali Β· 8 August 2023
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5/5
GoogleVery happy with the service received from Debbie and her team at The Address Estate agents in Beckenham. Very responsive to requests and kept us updated with the progress of our sale. Managed to sale our property before it was even listed at full market value. Felt we received a realistic and achievable valuation for our property. Would use again and highly recommendPositiveResponsiveness, Professionalism, Value
Alex Β· 26 August 2021
Agent replied Β· 28 May 2023
Thanks Alex
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5/5
GoogleCannot give enough praise to the team at the address, having not moved house for many years, the thought of going to estate agents was something we did not look forward to; however from the very first contact with Debbie and her team, they were helpful, flexible and professional. The team listened and helped at every stage of our sale and we would highly recommend them. fantastic service thank you
Jennifer Β· 28 May 2020
Agent replied Β· 28 May 2023
Thanks Jenny! Glad we could help!
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5/5
GoogleNeil and the team were excellent with our purchase. Theyβre brilliant communicators and were always helpful with any enquiries. We would thoroughly recommend them to anyone looking to sell/buy in the Beckenham area. Thank you again guys!
Freddie Β· 26 March 2024
Agent replied Β· 1 January 2024
Thank you Freddie!
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5/5
GoogleIβve used The Address to let out my property for the past four years and theyβve been a fantastic managing agent, they inspected the property regularly and any issues that arose were dealt with swiftly. I decided to sell the property through them, and they sold the property quickly and managed the process well. A fabulous agent for lettings and sales.
Nick Β· 26 March 2025
Agent replied Β· 26 March 2026
Thanks Nick, really appreciate that!
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5/5
GoogleFor 10 years The Address have managed the rental of our property and they were then agents for the propertyβs sale. As we were living abroad, it was our priority to find an agent that we could trust to manage our home in our absence. The Address did not let us down. Even what seems like the most straight-forward of sales can become challenging. We would not have wanted to go through this process without the advice, support and professionalism of The Address and would have no hesitation in recommending their services.
L Β· 27 May 2024
Agent replied Β· 25 August 2024
Thank you for your very kind words Liz
Best wishes
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5/5
GoogleAs a first time buyer I was understandably nervous about certain aspects of the buying process. However, the whole team at The Address Estate Agents were wonderful throughout, always supportive and happy to help.
The team truly made the process of buying my property so much easier and I am very grateful for that.
A special thanks to Neil for going above and beyond.
I would highly recommend The Address Estate Agents.
A Β· 29 May 2018
Agent replied Β· 28 May 2023
Thanks Anna!
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5/5
GoogleWe have just exchanged on a property through The Address, it was a smooth process, and always there to help us along the way. I would recommend The Address for selling or purchasing. Thanks Guys
π Β· 26 March 2024
Agent replied Β· 26 March 2026
Thanks Amanda! All the best in your lovely new property
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5/5
GoogleFrom start to finish this has been a fabulous experience of dealing with the sale of our property. Everyone has been helpful and keeping us updated either whilst showing or through the process of the sale, which at times has been tricky but they have smoothed things out and I would highly recommend them to anyone selling their property.
Dilys Β· 26 March 2025
Agent replied Β· 25 August 2024
Thank you Dilys!
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