Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my home with the team at The Address, I found about about them after requesting a viewing. I was impressed right away with how direct and honest Remzi was at the viewing. It initially seemed like a tough choice; deciding which local agent to sell with, but after meeting Remzi and Debbie it was an easy choice and one I don’t regret.
Their selling fees were reasonable and the honesty about local sale prices was appreciated. For me, the main selling point was the family business and the excellent communication from the outset. No matter who I spoke to on the phone they were all up to date with my viewing preferences and property for sale and had a range of properties to view. While this is expected from most agents, the level of good service couldn’t be faulted.
The viewings were all managed well and the photographer used by the team was also excellent.
As we moved closer to exchanging, the communication was what kept me sane in what is always a stressful time. The emails and calls were always clear, helpful and timely.
In short, Remzi, Debbie, Neil and Gilda were brilliant and I can’t recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
James · 26 August 2021
Agent replied · 28 May 2023
Thanks James, really appreciate it !
★★★★★ 5/5
GoogleFantastic service from start to finish. We chose The Address to handle the sale of our property and were also lucky enough to purchase a property through them as well. Remzi, Debbie, Neil, Gilda and the team were superb throughout. We couldn't have been happier. Moving house is a stressful experience, but it was made less so thanks to the responsiveness of the team. At no point did we feel like we had to chase these guys, and we always felt that everything was under control. My wife and I have no hesitation in recommending The Address. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
Bill · 26 August 2021
Agent replied · 28 May 2023
Thanks Bill really appreciate it!
★★★★★ 5/5
GoogleFrom the initial viewing of what went on to be our first home, The Address stood head and shoulders above any other estate agents I have ever been in contact with. Red, who showed us around, had clearly taken the time to learn a lot about the property and had answers to our questions, as well as information about the local area.
Then we dealt with Neil during the buying process, who, as we had terribly slow solicitors, I was in contact with almost daily throughout the almost 3 month period. Neil was incredibly helpful, providing guidance and tips, chasing up our solicitors when we were getting nowhere and being very understanding through some very frustrated venting calls.
With how helpful and friendly everyone was at The Address, they will be our first choice when the time comes to sell in the future. Cannot fault the service, or the staff!
Brianne · 26 July 2021
Agent replied · 26 July 2023
Thanks Brianne!
★★★★★ 5/5
GoogleHighly recommend The Address, we have had a very successful transaction with the employees, particularly Debbie being very proactive and communicative throughout our purchasing process. …
Edwina · 22 April 2025
Agent replied · 26 March 2026
Thanks Edwina wishing you all the best in your new home
★★★★★ 5/5
GoogleThe Address has a brilliant team from start to finish. The valuation was in line with the offers we received (the first weekend!) and Neil did a fantastic job holding together a short but delicate chain, providing solid advice on a number of issues. There was great communication throughout the process and everyone at The Address was professional, helpful and friendly. I highly recommend using them.
Katie · 26 March 2023
Agent replied · 28 May 2023
Thanks Katie!
★★★★★ 5/5
GoogleDebbie and the team at The Address recently sold our home. They presented the house very well and achieved an excellent price.
They were all fantastic throughout a very fraught conveyancing process, due to a very difficult member of the chain and a rather over zealous agent on one of the properties.
Neil deserves particular praise due to his efficiently and calmness under pressure!
They are the least “estate agenty” estate agent I have ever dealt with, and this is a very good thing!
I would not hesitate to recommend.
Julian · 28 May 2021
Agent replied · 28 May 2023
Thank you Julian, really appreciate it!
★★★★★ 5/5
GoogleI have a confession to make. I'm not a massive fan of Estate Agents as a rule. I like to think this reflects accurately on them rather than badly on me. But I may be wrong! But these guys are different. I don't need hyperbole, over familiarity and smoke and mirrors. I need integrity, reliability and competence. And that's what I go in spades. We'd been looking for a four bedroom home for our family of five in the Beckenham area for a while. And our interaction with The Address from our initial enquiry through to the exchange of contracts has been hugely enjoyable. They may be selling the house on behalf of the sellers, but they're not salesmen in the worst sense of that word. They took us seriously as potential buyers. They were respectful, reliable and relational. We trusted them. And it took so much of the anxiety out of the stressful process of buying a house in a period of great uncertainty. Huge thanks to Gilda, Neil and Red.
Richard · 28 May 2021
Agent replied · 28 May 2023
Thanks Richard!
★★★★★ 5/5
GoogleFrom great communication to a personal touch our service from The Address was excellent, start to finish. We were purchasing, so of course they are acting in the sellers interest, however it never felt this way and they seemed to give us as much consideration. Final point and the most important for me was speed of reply, it was almost instantaneous on every occasion, which gave us great confidence. Thanks Neil and Red.
Nick · 28 May 2022
Agent replied · 28 May 2023
Thanks Nick!
★★★★★ 5/5
GoogleBuying your first home is a significant investment and can be stressful at times. Fortunately, my partner and I had the support of Neil and Remzi from The Address throughout the process. They were responsive, accommodating, and went above and beyond to assist us. When the property was vacated, they ensured it was professionally cleaned, both inside and in the gardens. From start to finish, our experience was excellent, and we would highly recommend them.
Pavlos · 26 March 2025
Agent replied · 26 March 2026
Thank you Pavlos we wish you all the best in your new home!
★★★★★ 5/5
GoogleExcellent communication from Debbie, Neil and the team, from instruction to exchange and completion. They kept up a constant flow of viewings despite tough market conditions.
Mark · 26 March 2025
Agent replied · 25 August 2024
Thank you Mark really appreciate your kind words
★★★★★ 5/5
GoogleBoth Remzi and Nikita made the process of renting a property so easy from start to finish. They were always on hand throughout our tenancy and always dealt with any of our issues or queries really efficiently, and we always felt really comfortable knowing we could go straight to them with anything as nothing was ever too much trouble for them!
Thank you to you both for such a great experience!
Simon · 28 May 2022
Agent replied · 28 May 2023
Thanks Simon!
★★★★★ 5/5
GoogleWorking with The Address has been a pleasure this past couple of months. I am buying a house through them and they are by far one of the best estate agents I have had dealings with. The communication has been great from all members of the team from viewings through to getting the sale over the line. It has made the whole buying process so easy! I would highly recommend this estate agent.
Theresa · 26 March 2025
Agent replied · 25 August 2024
Thank you Theresa :)
★★★★★ 5/5
GoogleRight from the valuation to the completion the whole team at The Address have been amazing. At valuation they demonstrated great research on my property, the area and most importantly the market, something that other agents in the area didn't. Janice was great during our viewings and would provide feedback promptly after every viewing. When The Address found a buyer Neil was great at communicating not only to me but to the rest of the chain to keep the sale moving. I honestly can't fault any aspect of the service I recieved from the whole team at The Address.
Arthur · 26 March 2024
★★★★★ 5/5
GoogleHighly recommended - I can't give enough stars for this estate agent. After being messed around by one of the well known high street agents I moved over to The Address and what a relief that was. They have been nothing but pleasant to deal with, no boasting, no pushy sales talk and just quite frankly normal people who genuinely want to help you and have exceptional communication. The whole process from listing with them, viewings and the after offer/sales process has been exceptional. I can't thank Debbie, Janice and Neil enough. Thank you again
Alison · 26 March 2024
★★★★★ 5/5
GoogleAn absolute stellar service from the whole team at the The Address - would 100% recommend. From start to finish they have been personal, responsive, pragmatic (and all the other positive adjectives) with the sale of our flat in Honor Oak Park. Special thanks to Neil, Red & Gilda who were absolutely brilliant - thank you to you all for helping us take the next steps to moving onto our new home.PositiveResponsiveness, Quality, Professionalism, Value
Ashley · 26 August 2021
Agent replied · 28 May 2023
Thank you Ashley, really appreciate it. We're glad we got you moved!
★★★★★ 5/5
GoogleThe WHOLE TEAM at The Address are helpful, knowledgeable and emotionally intelligent, so when we had to sell our late parents house they guided us through the whole process with sensitivity from start to finish. It felt like a very personal service and any queries were answered promptly, in fact, a lot of the time our questions were pre-empted so we didn't even have to ask. I cannot recommend them highly enough.
Lindsay · 26 March 2025
Agent replied · 25 August 2024
Thank you so much Lindsay and Stuart - it was a pleasure to work with you!
★★★★★ 5/5
GoogleAll the staff at The Address were very helpful in our recent house sale. They will go above and beyond for you and communication with them was excellent through the whole process! They keep you in the loop with everything such as feedback from viewers and where we were in the sale process. Their marketing brochures and photographs are of a very high professional standard. A big thank you to Neil and Debbie in particular for all your hard work!
David · 28 May 2020
Agent replied · 28 May 2023
Thanks David!
★★★★★ 5/5
GoogleWe've had a great experience with the team at The Address. Neil, Debbie, Linda and team were so friendly, efficient and helpful throughout and always very responsive. Will look to work with them for any future property sales.
Eleanor · 24 August 2024
Agent replied · 29 August 2024
Thank you Eleanor for your lovely words! We wish you all the best in your new home!
★★★★★ 5/5
GoogleI recently bought a property through The Address, and Fi was my main point of contact. She was consistently responsive, helpful, and excellent at maintaining clear communication between all parties involved. The entire purchase process went smoothly, and I wouldn’t hesitate to use The Address again in the future.
Clara · 16 November 2025
Agent replied · 15 January 2026
Thank you Clara, wishing you all the best in your new home
★★★★★ 5/5
GoogleWe have just completed a purchase, for which The Address acted as the sellers agent. The level of service has been truly outstanding. Throughout the inevitable difficulties involved in such transaction, Neil and the team have been unwavering in their support. I particularly note that even after the Exchange had taken place and the sale had become an inevitability, they continued to address questions that we had in a very thorough and professional manner. It is very clear to me that they are the highest calibre of professionals, but also thoroughly decent people who take pride in doing the best job possible.
I hope that the team at The Address will act as agents for us, should be find ourselves selling in the future.
Martin · 29 May 2019
Agent replied · 28 May 2023
Thanks Martin! There never seems to be straight forward purchase anymore. So glad we got there in the end and our hard work has been appreciated. It makes it all worth while! All the best in your new home.
★★★★★ 5/5
GoogleAll the staff at The Address have been so helpful in our recent house sale. There was always someone on the end of the phone to answer my (many) queries and they were super efficient at keeping in touch, letting us know feedback from viewers and where we were in the sale process. Their marketing brochures and photographs are high quality and they gave us great tips on how to present the property ready for selling. They care about their customers which made this somewhat daunting task so much easier. Thanks in particular to Debbie, Remzi and Neil for all your help and hard work. Julia Gunning
Julia · 29 May 2019
Agent replied · 28 May 2023
Thanks Julia!
★★★★★ 5/5
GoogleOur dealings with Remzi, initially, and with Neil for the rest of the purchase has been fantastic. We have always had immediate responses to any questions we have asked them and Neil has been extremely accommodating in terms of arranging extra viewings of our purchase property. Our experience with the Address is a very positive one and would highly recommend them to anyone looking to buy/sell, particularly for first time buyers who are new to the whole buying scene! Thanks for making this process painless and seamless.
Olivia · 29 May 2019
Agent replied · 28 May 2023
Thanks Simon. Really glad we were the ones guiding you through the process. We look forward to seeing you transform your new house!
★★★★★ 5/5
GoogleThe Address were simply excellent. Nicola was very accommodating when we requested additional viewings at short notice for the property we were immediately interested in. Also, the property was realistically priced to start with - something many other EA's simply don't do. They'd rather put on the market for 50-100k more and then spend 3-6 months disappointing both buyers and sellers! Thank you to The Address for their practical, honest and no-nonsense approach! Will be recommending far and wide.
Mark · 29 May 2019
Agent replied · 28 May 2023
Thanks Mark!
★★★★★ 5/5
GoogleI've just sold my house through The Address & the service has been fantastic from the initial valuation though to completion. I received feedback on every viewing so I knew what people were liking/disliking about the house & was able to make changes accordingly. After three weeks of marketing I received an offer £5k over the asking price, I truly felt like Remzi & Debbie were trying to get me the best price possible from the buyer rather than just rushing me into accepting the first offer that came in. The most valuable part of the sales process however was the progression of the conveyancing. The solicitors in the chain were, quite frankly, useless. Neil at The Address on the other hand was fantastic & worked tirelessly in chasing the agents, solicitors & mortgage brokers all the way down the chain. He kept everything together & I was given regular updates throughout. Overall it was a top-notch service that removed a lot of stress from the process through good communication from people who take their profession seriously.
Richard · 27 July 2018
Agent replied · 28 May 2023
Thanks Richard! Your kind words greatly appreciated!
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