Trusted Agent profile · Beckenham

The Address Beckenham reviews

★★★★★ Excellent

322 reviews across 2 platforms

247 Croydon Road, Beckenham, BR3 3PS

The Address's office in Beckenham, at 247 Croydon Road, is rated 4.9 out of 5 across 322 reviews on two platforms, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

315

Reviews on Google

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Address, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

5/5

Google

First-class service from Neil. We would totally recommend these agents.

James · 29 May 2017

Agent replied · 28 May 2023

Thanks James. We made sure we have Neil a big pat on the back. All the best in your new home.

5/5

Trustpilot

I love The Address team and service!

Thi · 22 January 2024

5/5

Google

Amazing team - made selling our house look easy! We had it on for a week and then it was gone!

Shenim · 30 May 2014

5/5

Google

Staff are so friendly and professional. Would definitely recommend.

James · 29 May 2016

5/5

Google

Rating only, no written review.

Lijoy · 26 July 2022

Agent replied · 26 July 2023

Thanks Lijoy!

5/5

Google

Rating only, no written review.

Ruthie · 26 July 2021

Agent replied · 26 July 2023

Thank you Ruthie

5/5

Google

Rating only, no written review.

Gilda · 26 July 2020

Agent replied · 26 July 2023

Thank you Gilda

1/5

Google

Unprofessional

Mildute · 28 May 2020

Agent replied · 28 May 2023

Dear Milda, when you viewed the property through us, you were made aware the our vendors had not found anywhere yet. You offered and your offer was accepted on the basis our was trying to find their next purchase. You were kept updated every step of the way. Unfortunately the properties they subsequently found were not chain free. We cannot and will not force our vendor to buy something that they are not happy with. It was your choice to wait, no pressure was put on you at anytime. When your husband called the office on Monday and was quite specific in that you were withdrawing from the sale as you had found somewhere else. He thanked us for our help and said he knew it was nothing to do with us and just unfortunate circumstances. He was offered the opportunity of a phone call should the chain complete which he rejected and said he had now found somewhere else. We wished him all the best with the purchase amicably. Over the course of the 7 months Neil has kept you up to date weekly sending a total of 38 emails to you along with many telephone calls. Your 5 negative reviews are false, slanderous and unnecessary. We have done everything we can that was in our hands. On this occasion the delay was out of our control. Neil followed company procedure to sent abortive sale letters to all parties which he sent you via email and wished you all the best with your new purchase.

5/5

Google

Rating only, no written review.

Rita · 27 July 2018

Agent replied · 26 July 2023

Thanks Rita!

5/5

Google

Rating only, no written review.

Yasmin · 27 July 2017

Agent replied · 26 July 2023

Thanks Yasmin!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Address Beckenham

How many reviews does The Address Beckenham have?

The Address's Beckenham office has 322 reviews across two platforms: 315 on Google, 7 on Trustpilot.

What is The Address Beckenham's rating?

The Address Beckenham is rated 4.9 out of 5 across all 322 reviews, and 4.9 out of 5 on Google from 315 reviews.

Has The Address won any awards?

Yes. In The Trusted Agent 2026 awards: The Address, Beckenham won Gold.

Where is The Address's Beckenham office?

The Address Beckenham, 247 Croydon Road, Beckenham, BR3 3PS.

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