Trusted Agent profile · Beckenham

The Address Beckenham reviews

★★★★★ Excellent

322 reviews across 2 platforms

247 Croydon Road, Beckenham, BR3 3PS

The Address's office in Beckenham, at 247 Croydon Road, is rated 4.9 out of 5 across 322 reviews on two platforms, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

315

Reviews on Google

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Address, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

5/5

Google

Extremely helpful and professional. Went above and beyond and kept us updated throughout the process. Couldn't have asked for better company to sell our property . Would definitely use The Address again.

Steve · 28 May 2020

Agent replied · 28 May 2023

Thanks Steve! Glad we got there in the end. All the best in your new home!

5/5

Google

Fantastic service from The Address Estate Agents, really friendly, helpful staff who went the extra mile to look after us, we really appreciated the care and attention to detail. Thank you. Georgina and Jamie

Parker · 29 May 2018

Agent replied · 28 May 2023

Thanks Georgina and Jamie! Enjoy your new home

1/5

Google

They ripping of the tenants.No matter,how much effort you gonna put ,to follow end of tenancy rules,they gonna charge you.Shame on them.No respect for good tenants,it is all about money for them.

Kristina · 29 May 2019

Agent replied · 28 May 2023

Dear Kristina, I am sorry you feel this way. However, you have received your deposit and agreed to the deductions as per the independent check out report. Deductions were agreed and fair, if you had an issue with these you could have queried them and if you were not happy gone through the dispute service with 'mydeposits'. Both you and your husband were in agreement making this accusation libellous.

5/5

Google

All the staff at The Address have been amazing throughout my property purchase. They have been very responsive and helpful through the whole process and I couldn’t recommend them highly enough!!

Meg · 29 May 2019

Agent replied · 28 May 2023

Thank you for your kind words Meg, we really appreciate it! We wish you all the best in your lovely new home!

5/5

Google

Great team work at the Address and without exception all staff are nice happy people to deal with.

John · 26 March 2022

Agent replied · 28 May 2023

Thanks John!

5/5

Google

Had a pleasure dealing with Neil and Debbie recently. Very friendly, easily contactable and always kept us updated. Would definitely recommend to friends and family :)

Samantha · 28 May 2020

Agent replied · 28 May 2023

Thanks Samantha!

5/5

Google

Everyone at The Address worked so hard for us from start to finish and whenever we had questions, we always got excellent customer service. I can highly recommend this estate agent.

Mari · 29 May 2017

Agent replied · 28 May 2023

Thanks Mari, hope you have settled in your new home! All the best, Debbie, Remzi & Team

5/5

Google

I highly recommend using The Address for your sale. They are personable, responsive and go the extra mile to make sure the process is as painfree as possible.

Nicky · 29 May 2019

Agent replied · 28 May 2023

Thanks Nicky!

5/5

Google

Just sold my house through The Address. Very helpful with good advice on prices and good communication throughout. Very professional service.

Sally · 28 May 2021

Agent replied · 28 May 2023

Thanks Sally, it was a pleasure

5/5

Google

Excellent all round from the team. Made real efforts to help us buy a place and continued to be a big help in getting things to Exchange of Contracts.

P · 29 May 2017

Agent replied · 28 May 2023

Thanks Phillip. All the best in your new home!

5/5

Google

I have just completed buying a flat through The Address, Neil and his colleagues have been helpful, professional and friendly all the way through the process.

Edward · 29 May 2019

Agent replied · 28 May 2023

Thank you Edward. Enjoy your lovely new flat!

5/5

Google

Superb estate agent. Professional, efficient, courteous and knowledgeable. Would strongly recommend - particularly to first time buyers like us.

George · 28 May 2021

Agent replied · 28 May 2023

Thanks George, all the best in your new home!

5/5

Google

The team at The Address were absolutely outstanding. They went above and beyond and made the process as smooth as possible. I would highly recommend them to anyone and know we will be using them for futures moves

Lindsey · 29 November 2022

5/5

Google

Neil, Debbie and their team have been easy to deal with, very responsive be and professional, helping both sides to get the desired result.

Sergei · 29 May 2018

Agent replied · 28 May 2023

Thank you Sergei. All the best in your new home

5/5

Google

The address managed our property to a very high standard. Initially as a fully managed let and then through to a sale. Thanks!

James · 29 May 2018

Agent replied · 28 May 2023

Thanks James!

5/5

Google

Debbie & Neil have been fantastic throughout our house sale. We would have no hesitation in recommending them to anyone

Nigel · 27 July 2019

Agent replied · 28 May 2023

Thank you Nigel. All the best in your new home!

4/5

Google

I bought a flat through the Address this year and they were a very professional, friendly and helpful team.

Jo · 29 May 2019

Agent replied · 28 May 2023

Thanks Jo!

5/5

Google

Sold one house and let another for me. Not your typical estate agent! Honest, reliable and straight forward! Will use again!

Cameron · 29 May 2017

Agent replied · 28 May 2023

Thanks Cameron!

5/5

Google

Thanks for your support and good communication throughout the process. Great professionalism and care by Neil!!

Allan · 29 May 2019

Agent replied · 28 May 2023

Thank you Allan, all the best in your lovely new home!

5/5

Google

Fantastic team, went the extra mile at every stage of the process.

Ed · 28 May 2020

Agent replied · 28 May 2023

Thanks Ed, glad we got there in the end!

5/5

Google

I have been consistently impressed with the service provided by all staff at The Address. They always responded promptly to any query we had and were keen to help. All the team have great market knowledge and I would not hesitate to recommend to friends and family.

Liam · 29 May 2016

4/5

Google

They have a good photographer.

Laura · 28 May 2021

Agent replied · 28 May 2023

Thanks Laura

5/5

Google

Very friendly, polite, professional and get's the job done!

Greta · 29 May 2019

Agent replied · 28 May 2023

Thanks Greta!

5/5

Google

Smooth process and a pleasure to deal with

Francesca · 29 May 2019

Agent replied · 28 May 2023

Thanks Francesca, i think your sale currently holds the record in our office to exchange in 4 weeks! Well done!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Address Beckenham

How many reviews does The Address Beckenham have?

The Address's Beckenham office has 322 reviews across two platforms: 315 on Google, 7 on Trustpilot.

What is The Address Beckenham's rating?

The Address Beckenham is rated 4.9 out of 5 across all 322 reviews, and 4.9 out of 5 on Google from 315 reviews.

Has The Address won any awards?

Yes. In The Trusted Agent 2026 awards: The Address, Beckenham won Gold.

Where is The Address's Beckenham office?

The Address Beckenham, 247 Croydon Road, Beckenham, BR3 3PS.

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