Trusted Agent profile · Beckenham
★★★★★
322 reviews across 2 platforms
247 Croydon Road, Beckenham, BR3 3PS
The Address's office in Beckenham, at 247 Croydon Road, is rated 4.9 out of 5 across 322 reviews on two platforms, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for The Address, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
5/5
GoogleA long overdue review for this lovely estate agency. We sold our house through The Address last year, and although it wasn't the easiest of transactions, Red, Neil & Gilda showed us nothing but courteousness and professionalism the whole …
Thank you so much Fiona. We wish you all the best!
5/5
GoogleWe used The Address to sell our property and the service We received was outstanding. Their communications and attention to detail surpassed my expectations. We highly recommend using The Address to anyone. Thank you The Address! Alex Vukaj
Thank you Esme!
5/5
GoogleWe bought our new home through The Address and were so impressed with the personal and profession service we received from Red, Gilda and Neil. From the first viewing through to the day of completion, their communication was …
Thank you Jacki!
5/5
GoogleFabulous Independent, Professional and Personal Service. The whole team went the extra mile in all areas, and I can honestly say it being my 4th move that they are by far the best. I will not hesitate to recommend and truly thankful for all your help. Kindest Regards, Amy :)
Thanks Amy! That's so nice to hear!
5/5
GoogleExcellent experience with Neil from The Address. We recently purchased a property through The Address, Neil's positive and pro active attitude made the whole process run smoothly. Neil Kept us updated on a regular basis and was very transparent in his approach which filled us with confidence.
Thanks Lucy!
5/5
GoogleThe Address are a fantastic team of agents who are a pleasure to work with. As a solicitor, I find the team very helpful in pushing the chain along and bring ideas to the table and helping with solutions to get a transaction through. Keep up the great work!
Thanks Nazia, its great working with you.
5/5
GoogleDecided to sell through The Address, property sold within a matter of days pre lockdown. All very profession and efficient, keeping me up to date on process. Would highly recommend and have already given details to friends who are considering selling.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Sue!
5/5
GoogleRed & Neil could not have been more proactive & accommodating. Always quick to answer emails, polite and insightful in every phone call. The experience we had buying a house was made far smoother by their involvement.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Leanne!
5/5
GoogleWe had a great experience using The Address. Neil in particular was very helpful and always kept us in the loop with all communications, regularly checking in even if there had been no progress. Really helped put our minds at ease. Would 100% recommend using them
Thank Alex!
5/5
GoogleThe Address in Beckenham provided an excellent service for the purchase of my new home and were informative throughout. The initial offer process was clear and straightforward. Thereafter they kept a lengthy chain together and all parties patient until completion. I would not hesitate in recommending them.
Thank you Spencer!
5/5
GoogleI have had the privilege of working along side with the team at The Address for a year now. They are a superb company and are all outstandingly the nicest and professional people you can meet. They are always my top recommendation of agents.. Keep it up guys!
Thanks Kev!
5/5
GoogleNikita found us great tenants, arranged the check in, the inventory and all the required deposit arrangements and contracts with such professionalism and efficiency. So pleased to be able to recommend a really excellent local business wholeheartedly.
Thank you Liz!
5/5
GoogleThe Address were acting for the sellers of the property we were buying. I was very impressed with their service. I received regular communication and updates. They chased solicitors and got enquiries answered quickly. The sale was therefore completed very quickly and I was kept informed throughout.
Thank you Ruth. We wish you all the best in your new home!
5/5
GoogleThank you for being so down to earth and honest. Fantastic support and advice all the way through the process of selling our house. A reliable estate agents that I would recommend to anyone who doesn't want to be messed around or treated badly.
Thanks Alex! Your kind words means a lot. So glad we could help! All the best in your new home!
5/5
GoogleCan’t rate these guys highly enough. Everybody I have dealt with here from start to finish have been amazing and so far from the usual estate agent stereotype you often encounter. I’m so glad I picked them and wouldn’t heasitate to do so again.
Thanks Danielle! So glad we could help you :)
5/5
GoogleWe recently purchased a house through The Address. The communication was excellent - always calm, professional and responsive. We were kept well informed throughout. Special thanks go to Neil and Gilda.
Thanks Chris!
5/5
GoogleExcellent service, I would recommend The Address Agents, they were professional at all times and made the whole process easy with zero stress.
Thank you Jason!
5/5
GoogleThe Address are the most patient and understanding company I have come across. They are professional and efficient and most importantly they care.
Thank you so much Veronica!
1/5
TrustpilotHorrible experience back by a ruling in our favour from The Property Ombudsman
I wanted to share the experience my wife and I had, when buying our first house with the vendor's estate agency - The Address. We bought in December 2022. We have since had a ruling from The Property Ombudsman that The Address have to pay compensation to us for the whole ordeal.
5/5
GoogleNikita found us great tenants, arranged the check in, the inventory and all the required deposit arrangements and contracts with such professionalism and efficiency. So pleased to be able to recommend a really excellent local business wholeheartedly.
Thank you Liz!
5/5
GoogleI cannot praise The Address enough for their work with my flat purchase. As a first time buyer the process can often be daunting, so having the ear of the estate agent is always invaluable! Thanks guys
Thanks Tom, glad we got there in the end!
5/5
GoogleExcellent service, great communication, super nice staff and I felt that really assisted with getting the purchase through by checking on the progress on both sides and chasing solicitors etc.
Thank you so much!
5/5
GoogleWe bought a flat with the help of The Address. Even during lockdown they remained responsive and communicative, progressed our purchase in a very professional manner. Debbie and Neil are charming and helpful, we were in good hands!PositiveResponsiveness, Professionalism
Thanks Sally!
5/5
GoogleCannot praise The Address enough. Were very approachable and kept us informed at every stage. Neil liaised with both solicitors and our buyer. A great team who do what they say they will . Thank you very much. David and Maureen Holmes
Thanks David! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Address's Beckenham office has 322 reviews across two platforms: 315 on Google, 7 on Trustpilot.
The Address Beckenham is rated 4.9 out of 5 across all 322 reviews, and 4.9 out of 5 on Google from 315 reviews.
Yes. In The Trusted Agent 2026 awards: The Address, Beckenham won Gold.
The Address Beckenham, 247 Croydon Road, Beckenham, BR3 3PS.
