5/5
I would highly recommend The Address to prospective sellers. Despite a few hiccups from my buyers the sale has gone through smoothly and Neil, Red and Gilda were always on hand with advice and support.
Agent replied · 28 May 2023
Thanks Barbara!
Trusted Agent profile · Beckenham
★★★★★
322 reviews across 2 platforms
247 Croydon Road, Beckenham, BR3 3PS
The Address's office in Beckenham, at 247 Croydon Road, is rated 4.9 out of 5 across 322 reviews on two platforms, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for The Address, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
5/5
I would highly recommend The Address to prospective sellers. Despite a few hiccups from my buyers the sale has gone through smoothly and Neil, Red and Gilda were always on hand with advice and support.
Thanks Barbara!
4/5
We recommend the Address as they helped us get the house we wanted in Beckenham with Neil and the team putting in the time and effort to get it over the line and right on the scheduled date as well. Recommend!!
Thanks Simon!
5/5
Many thanks to Neil and Gilda at The Address for their services over the last 5 months. They have been extremely helpful, and professional throughout. 5 star service compared to other estate agents we have been with, and would highly recommend.
Thanks Kim, we really appreciate your kind words. We wish you all the best in your new home
5/5
Very attentive and responsive. Neil was really helpful progressing our house purchase.
Thanks Alex congratulations on your lovely new home
5/5
A first class service throughout. Everyone I dealt with from start to finish, mainly Neil and Remzi were exceptional. We were selling a house but live in Devon but were kept up to date throughout the process. A very helpful and knowledgeable team of people. Highly recommended.
Thanks Chris! You're welcome!
5/5
The Address is an excellent estate agency. I have recently bought a property through them and they have been professional throughout. Buying a place can be really stressful, but all the staff at The Address have gone the extra mile to reassure and to keep the whole process going. They have accommodated extra visits to the property too to measure up and get ready for the move. Red showed me round and was honest and clear about the house, Neil has then kept the wheels on as we’ve moved through the sale. They come with the highest recommendation!PositiveResponsiveness, Professionalism
Thanks Ian! Enjoy your lovely new home!
5/5
I hadn't heard too much about The Address prior to me putting my house on the market, but I thought it was worth a call as their rates were really good, so I arranged a meeting for them to value my house. Debbie (the owner) was really professional and gave me the sense that they would go beyond what your average estate agent would do, and I am please to say they did...... they sold my property on the first visit AND for the full asking price, the move went really well, and kept me updated all the way through the process They are a really well run outfit, very friendly and easy to talk to.... will defo use them again Many Thanks Again for All Your Help
5/5
We used The Address to sell our house locally and I cannot rate these guys highly enough.. the whole experience from start to finish was exceptional! Being a family run business, there was a care and sensitivity towards us putting our lovely house on the market. The photos they took were stunning and they did not over price the house. Overall, we felt supported by a genuine family run business and the rest of the team there to get our house sold and into our new house. Big thanks from us all!
Thanks Drew
5/5
I sold my late uncle's house through The Address and the whole team provided a friendly and excellent service. They were very professional and kept me informed at all times. I would definitely recommend
Thanks Jean, it was a pleasure to help
5/5
As a local solicitor I have worked with Neil on a couple of properties recently. He really goes the extra mile to help make the sale and purchase go through as smoothly as possible. I look forward to working with The Address again soon.
Thanks Kirstie. So much hard work is done post sale being agreed, its a pleasure to work with someone who has the same values as us.
5/5
As first time buyers, Remzi and the team made the whole process seamless and easy to interact with. Small attention to details made the experience feel very personal combined with professional.
Thanks Jade! You are more than welcome!
5/5
I have now been with the Address for many years and I can't recommend the team highly enough. Debbie and Remzi and team are great. Nicky is their fantastic lettings manager and she has been excellent. I would highly recommend the address.
Thanks Reyadh, much appreciated!
5/5
Excellent service from all at this very efficient family run business. I was a remote seller and only met Debbie at the start of the sales process, all other communication was by email, phone and text. Every aspect of the sale was dealt with promptly and professionally. I highly recommend The Address Estate Agents.
Thank you very much Reg!
5/5
First time buyer, found the Address to be excellent estate agents who went above and beyond to get the sale progressed and completed before the stamp duty deadline.
Thank you Simon wishing you all the best in your new home
5/5
We purchased a house through The Address and found them extremely helpful and accommodating. Obviously they were working from the sale side so were pushing it through with the intent to get the sale done. However, as the buyer I still found they did this with a personal friendly approach, moving things along without being pushy or demanding. I couldn't really fault them as they were responsive and helpful throughout the whole processPositiveResponsiveness, Professionalism
Thanks Kevin!
5/5
In my experiences with ‘estate agents’ things that need sorting out, can be long drawn out processes, this is totally not the case with ‘the address’.I have been a tenant with this firm for the past 8 months and my dealing have all fallen with the lovely Nikita, and I have to say, everything, yes everything, every time, is dealt with as quickly as physically possible! Nikita not only shows the utmost professionalism in her role, she also adds a touch of personalising into it too which makes an enormous difference in any situation. It’s been a breath of fresh air being under ‘the address’ services. I don’t feel I need to go anywhere else for a while yet so I wish the team the success that they surely deserve.PositiveProfessionalism
Thanks Sarah, we really appreciate your kind words!
5/5
Everyone I have spoken to has been extremely professional and courteous. The agents who have showed me the houses were extremely knowledgeable about the house, the "history", the area and neighbours. It is evident that great care is given to really understand and get to know the place that they are selling on behalf of their clients. Post offer, they have been great at keeping the communication going and keeping everyone up to date. The best estate agency I have dealt with.PositiveQuality, Professionalism
Thanks Simona
5/5
The address represented the sellers of the house I recently purchased. They were really helpful and professional throughout the purchase process. They contacted me when needed throughout the conveyancing process to ensure things were going on track and were really quick to respond to emails and phone calls when we raised queries (via them) with the sellers. I’d like to thank both Red and Neil for their help guiding me through the purchase of my first home, and I’m now in and settled. Thankyou!PositiveResponsiveness, Professionalism
Thanks Ian!
5/5
We recently completed on a property through The Address and we are so grateful that our sellers chose to use them. From the first viewing with Gilda (extremely professional and warm), each interaction was positive, courteous and understanding. We had a difficult sale on our side with our buyer and Neil managed the whole situation admirably with changing timeframes and fluctuating levels of communicaton from our end. Genuinely lovely people who really do care about what they do and when we next consider moving, they'll be the first agents we approach.PositiveResponsiveness, Quality, Professionalism
Thank you Ola. Enjoy your lovely new house!
5/5
The Address are one of those businesses who truly get it. A team of people who are passionate about their jobs. They are not in the business of merely selling houses. The Address understand wholeheartedly, that they are in the business of providing exceptional and people first experiences. Their positive and infectious spirit rubs off on you. They make purchasing a house what it should be: One of the most thrilling and exciting experiences in your lifetime. With bespoke customer service and care, The Address don’t miss a beat. They are acutely aware on when they need to step up and reassure that all is going well. At the same time, they have a sensitivity that means they know when to step back and give you a moment to compile your thoughts. Neil and Gilda of The Address are two rare gems in a very competitive industry. Our special thanks goes to them. It goes without saying, that we highly recommend them. Thank you The Address. Steve & GemPositiveResponsiveness, Professionalism
Thank you Steven for your lovely words. They are really appreciated. We wish you the very best in your new home!
5/5
What can I say!? We found our perfect first home with The Address. From the outset Red and Neil approached the transaction with care, tact and giving a rare human touch to what I was expecting to be a “cold” process. As buyers we didn’t feel slighted in any way in favour of the sellers; they just wanted to get the best for all and seemed genuinely invested. Always quick to respond on email, always there to take a call. On the rare occurrence they didn’t have the answer there and then it’d be sought out and resolved swiftly. When we first viewed the property we were pregnant with an expected due date of June ‘21. I’m not even sure if Red and Neil knew but our baby was born mid-February, extremely premature and we’ve spent the past months in a charity house with every spare hour on the neonatal intensive care unit emotional roller coaster!! I truly believe that without Neil and Red’s care and diligence around buying the house and doing some real legwork on our behalf to manage solicitors, vendors and surveyors we’d have been in meltdown. So!! We’ve exchanged now and I know that once we’ve settled in to our new home as a family we’ll be raising a family toast to The Address. Huge thanks and forever grateful, Si & Kush & Baby Sior
Wow what a lovely review! We wish you all the best in your lovely new home
5/5
The address gave us an excellent, personalized service when we bought our house through them. Neil and Debbie were very supportive in a difficult chain. We would certainly recommend The Address to our friends and family in the future.
Thank you Jonathan. We know this was a stressful process and glad we got there in the end!
5/5
My wife and I purchased a property with The Address and it was a fantastic experience, we would thoroughly recommend the professional, friendly team there. Red worked with us through to getting our offer accepted and Neil helped us get our exchange and completion date sorted. Communication was clear and transparent through, being proactive with updates and responsive to any queries. Red and Neil’s efficiency helped us exchange just a month after our offer was accepted. Thank you so much to the whole team.
Thanks Alex !
4/5
Overall very happy with the professional service provided by the Address Estate Agents in Beckenham. A big thank to Neil ,Remzi and all the staff at the address for helping us in finding a property in Beckenham.
Thanks John
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Address's Beckenham office has 322 reviews across two platforms: 315 on Google, 7 on Trustpilot.
The Address Beckenham is rated 4.9 out of 5 across all 322 reviews, and 4.9 out of 5 on Google from 315 reviews.
Yes. In The Trusted Agent 2026 awards: The Address, Beckenham won Gold.
The Address Beckenham, 247 Croydon Road, Beckenham, BR3 3PS.