Trusted Agent profile

The Address Beckenham reviews

★★★★★ Excellent

322 reviews across 2 platforms

247 Croydon Road, Beckenham BR3 3PS

The Address's Beckenham office at 247 Croydon Road is rated 4.9 out of 5 across 322 reviews on two platforms, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

315

Reviews on Google

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for The Address. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

5/5

Google

Address provided a very professional service throughout the entire process of selling my late Mother’s apartment. Neil was particularly good at negotiating and keeping the deal when it could have easily fallen through. Thanks to all. Helen

Helen · 29 May 2019

Agent replied · 28 May 2023

Thank you Helen for your kind words. All the best!

5/5

Google

The Address have been brilliant from start to finish. They were always there giving me updates and solid advice. We had an acceptable offer very quickly! Would highly recommend The Address, big thanks to Debbie, Remzi, and Neil!

Shirley · 29 May 2018

Agent replied · 28 May 2023

Thanks Shirley, we really appreciate your kind words! Congratulations on your sale! The Address Team :D

5/5

Google

We dealt with The Address for a purchase and they were super helpful throughout. Debbie was very accommodating and the team always willing to help with any queries. Would definitely recommend 5*

Sam · 26 March 2024

5/5

Google

The Address managed the sale of our property in Beckenham, which we later discovered was not the most straightforward. They impressed us from the start with their non-stereotypical approach and one of the reasons we decided to appoint them as our agents. They were highly professional, friendly, honest and helpful. Throughout the bumps in our journey, they communicated promptly and put our minds at ease as much they could. Our chain collapsed a few times which meant we lost buyers (Covid lockdown coming into the mix too), but they were very efficient and within a matter of days would get us new buyers. They were very responsive and proactive in moving things along as swiftly as possible. Thanks again Debbie, Remzi and Neil. I felt like I needed that bottle of fizz at the end. Much appreciated!!PositiveResponsiveness, Professionalism

Hanna · 26 August 2020

Agent replied · 28 May 2023

Thanks Hanna, glad we got there in the end!

5/5

Google

The Address is not your 'average' Estate Agents and that is obviously why they have won the Best Estate Agent Guide Award 2020 because they are. Debbie, Neil, Remzi and Nikita are all charming, professional and work hard together as a team. My property sale was handled by Debbie and Neil and I cannot praise them enough. From start to finish, great photographs and presentation of the property, constant communication throughout, even during lockdown, and customer service unbeatable. Cannot fault and would 100% recommend, well done The Address and thank you for a great service.PositiveResponsiveness, Quality, Professionalism, Value

Jean · 26 August 2020

Agent replied · 28 May 2023

Thanks Jean!

1/5

Google

The most terrible experience in our life. Rented apartment through TheAddress that was advertised furnished, promised to be professionally cleaned and in good condition. On the day of moving in the flat was completely dirty, with lots of non-working bits, and unfurnished. After complaining to the agency, they rejected to solve any of the problems. And only after very long conversation started to deal with problems. During the first month they have not solved all of them. Even worse, we found a huge hole in the wall behind in-build kitchen furniture that is the source of mice in the flat. The agency still rejects to solve any issues and ask us to pay for every repair. Just a rip off, don't use their services.

Mihail · 29 May 2019

Agent replied · 28 May 2023

Hi Mihail, we are sorry you feel this way. We addressed all issues and had them rectified for you at the cost to the landlord.

5/5

Google

This is the second time we are dealing with the Address ( first time as buyers and second time as sellers). The service we received is outstanding , they always go the extra mile and nothing is too much trouble for them. Buying and selling a house is very stressful but Neil,Debbie and Remzi couldn’t make it easier for us.i wouldn’t hesitate in recommending the Address for their service and professionalism.Thank you very much for everything and if we need an estate agent in the future you will our number one choice.

Daniela · 29 May 2019

Agent replied · 28 May 2023

Thank you Daniela! Lovely to have you convert from a buyer to seller with us over the years! We look forward to seeing how you transform your new home!

5/5

Google

The Address Estates agents were very helpful and supportive during all conveyancing process. I recommend their services 100%. …

Edson · 22 April 2025

Agent replied · 26 March 2026

Thank you Edson it was a pleasure. We hope you are happy in your lovely new home

5/5

Google

The Address were brilliant from start to finish. We were expecting a baby and negotiating the tricky world of pandemic house selling, however the Address understood our needs, expectations and really helped us through it. We didn't want to deal with any of the stereotypical estate agent pressure and wanted people who understood the area. They care about what they do and did a great job. We will certainly use them again.PositiveProfessionalism

Scott · 26 August 2021

Agent replied · 28 May 2023

Hi Scott, thanks for your lovely review. Wishing you all the very best in your new home!

5/5

Google

Such a fantastic team and amazing service. From the lettings through to sales, the management of my property, the viewings and progression, start to finish! The attentiveness and understanding in what can be a stressful period has been second to none! Couldn't recommend more.

Oliver · 26 March 2024

Agent replied · 26 July 2023

Thanks Ollie, really appreciate it! Glad we got there in the end!

5/5

Trustpilot

Nikita - Lettings

Nikita has been absolutely sensational. Always keeping me updated regarding viewings and new properties that she felt would suit my needs. Swift responses to all questions and substantially more helpful than most other agencies I registered interest with. I am a Lettings agent myself and I would 110% recommend Nikita. Outstanding service provided and very consistent.

Mr · 28 June 2021

5/5

Google

We used The Address Estate Agents after they were recommended to us by a friend who had successfully sold their house through them. After meeting with three different Estate Agents, Debbie impressed us the most with her passion, professionalism and expertise. Everyone we dealt with at the company was very helpful. The house was sold quickly and at every point throughout the sale, Neil has communicated brilliantly. He has been very proactive; helping chase up our buyers' and their solicitors when necessary. We can't recommend The Address highly enough.

Fay · 29 May 2018

Agent replied · 28 May 2023

Thanks Fay! Your kind words and business are greatly appreciated!

5/5

Google

The address (Neil) were acting for the sellers of the property we just bought, but their customer service and communication to us was exceptional! I cannot recommend them highly enough and wish I had used them to sell my flat recently! There are a number of bigger and well known estate agents in the area, but having had experience with a number of them, the address is miles apart in terms of quality, service, honesty, market knowledge, communication and overall just a pleasure to deal with! Thank you for getting us into our new home with so much ease... 110/10, faultless!

Hannah · 29 May 2018

Agent replied · 28 May 2023

Thanks Hannah. That is so nice to hear how we compare with our competitors

5/5

Google

We are in the process of completing on a house purchase and have to say despite the stresses of house buying it has been an absolute pleasure in dealing with Remzi , Neil and Debbie from start to finish . They have been honest and transparent and have always gone out of their way to help and assist at all stages . I would definitely buy, sell or let through them again , in a world where you often end up dealing with agents with less than glowing reputations they are a complete breath of fresh air .

Jas · 29 May 2018

Agent replied · 28 May 2023

Hi Jas, thank you for your lovely words. We wish you all the best in your new home and would love to see it when its all done! Remzi

5/5

Google

We went with the Address from a neighbours recommendation and couldn't be happier we did. The standard of personal service was exceptional from the professional pictures and advert, the response to calls and emails and dealing with a tricky chain that they navigated to success during the stamp duty holiday period. Debbie, Neil and were brilliant and we thank them for helping us secure our new home.PositiveResponsiveness, Quality, Professionalism, Value

Clive · 26 August 2021

Agent replied · 28 May 2023

Thank you Clive

5/5

Google

I recently let my property through The Address, and I cannot fault them. I have dealt with a few different estate agents this year, and the difference in service is astonishing. Estate agents get a bad rep (sometimes deservedly), but they have restored my faith. I would honestly say they are one of the most helpful and efficient companies I have dealt with. Nothing has been too much trouble. I would recommend them to anybody.

Dean · 28 May 2020

Agent replied · 28 May 2023

Thanks Dean it has been a pleasure. Glad we could help and restore your faith in estate agents!

5/5

Google

My personal experience with The Address, particularly Nicky, was outstanding. I’m so grateful to have used this company and will definitely be recommending them to my friends and family!

Imi · 29 May 2019

Agent replied · 28 May 2023

Thanks Imi glad we could be of help!

5/5

Google

A big thank you to the whole team at the Address who was reactive and efficient throughout the whole selling process. We found them far more professional with the bonus of receiving a more personal and friendly service, unlike most estate agents who constantly pass you on to colleagues who haven't got a clue about the situation. Neil and Remzi who were our main contacts assisted us at every opportunity and we knew we could always count on them and the rest of the team, which brought us peace of mind during some stressful times. For all these reasons we have warmly recommended them to friends and family.

Colin · 29 May 2016

Agent replied · 28 May 2023

Thanks Colin! Looking forward to doing further business with you in the future

5/5

Google

The best decision I made was to engage” The Address” Estate Agents to sell my property. From the initial contact to completion they took full responsibility for the sale. Their knowledge and expertise is first class. The presentation of their brochure was of a very high standard. To all the staff at “The Address “ you deserve this 5 star recommendation *****. And not forgetting “Dave the Dog”.PositiveResponsiveness, Professionalism

Angela · 26 August 2021

Agent replied · 28 May 2023

Thanks Angela!

5/5

Google

I rented my property out using The Address for a year, it only took a week for a suitable family to be found for this. I used them as a managing agent for the process as well. I have now decided to sell the same property. A number of people were found within the first week for viewings and a buyer was found within a couple of weeks so I am very pleased at the speed and service received.

Steve · 29 May 2017

Agent replied · 28 May 2023

Thanks Steve, it was a pleasure and we wish you all the best in the future!

5/5

Google

Amazing team who made our house sale carefree and simple

Shabana · 26 June 2025

Agent replied · 26 March 2026

Thank you Shabana!

5/5

Google

If you need a lettings agent, please ask for Nikita Gibson! She’s the absolute best! I have never had any agent that so promptly solved all my problems, no matter how small or big they were (and so quick!)! We had three great years doing business with her and would 100% recommend her and her agency! What a gem! Thank you for everything!

Tatiana · 28 May 2022

Agent replied · 28 May 2023

Thank you Tatiana

5/5

Google

I would be very surprised at anything other than 5 star reviews for The Address. I write as a Landlord who has let with them and now as a Seller of a different property. An efficient team who combine that human friendly approach with a tip top service. Wouldn't hesitate to recommend or use again.

Leigh · 26 March 2023

Agent replied · 26 July 2023

Thanks Leigh - look forward to working with you again in the future!

5/5

Google

Fantastic experience both buying and selling through The Address. A shoutout to Neil for being patient and working hard for us throughout our sale.

Henry · 26 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Address Beckenham

How many reviews does The Address Beckenham have?

The Address's Beckenham office has 322 reviews across two platforms: 315 on Google, 7 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is The Address Beckenham's rating?

The Address Beckenham is rated 4.9 out of 5 across all 322 reviews, and 4.9 out of 5 on Google from 315 reviews, checked 9 October 2026.

Has The Address won any awards?

Yes. In The Trusted Agent 2026 awards: The Address, Beckenham won Gold.

Where is The Address's Beckenham office?

The Address Beckenham, 247 Croydon Road, Beckenham BR3 3PS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.