Trusted Agent profile · Bath
Verified
★★★★★
757 reviews across 4 platforms
1 Cleveland Place, Bath, BA1 5DF
Part of Martin & Co, see every office.
Martin & Co's office in Bath, at 1 Cleveland Place, is rated 4.8 out of 5 across 757 reviews on four platforms, including 305 Google reviews rated 4.6.
305
Reviews on Google
This office
8
Reviews on Facebook
This office
106
Reviews on View Agents
This office
338
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ...Read all 5 from sellers
Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ...Read all 9 from buyers
I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ...Read all 21 from landlords
We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ...Read all 68 from tenants
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
5/5
GoogleI have found the whole team a delight to work with - always professional, efficient and friendly.
Thank you, Anthony! We really appreciate your kind words and are delighted to hear you’ve had such a positive experience with the team. It’s always a pleasure working with you! Best regards, The Martin & Co Team
5/5
TrustpilotAn honest valuation.
An honest valuation taking into account the present unstable political and financial national situation. Our agent, David was extremely professional and knowledgeable.
5/5
View AgentsGreat service
Really understanding as our circumstances changed. Worked quickly to find us a solution. Thank you Ayla :)
5/5
View AgentsBebe
Bebe was lovely and very very helpful with all of my questions.
Thank you so much for your lovely review.
5/5
View AgentsReview of Ayla Quinton
Efficient and honest estate agent. Responded to emails quickly and let us know of problems and developments as they became known.
Dear George, thank you for your kind words and the 5-star rating. We pride ourselves on transparency and swift communication, so it's truly rewarding to hear about your positive experience. Your satisfaction is our top priority, and we're delighted to have been able to assist you effectively.
5/5
GoogleDealing with Gaye in the Bath branch was an absolute pleasure from start to finish. Whilst I didn't end up completing on the property in question, Gaye was attentive, proactive and knowledgeable throughout. I will definitely keep an eye on future listings and would have no hesitancy in recommending them in purchasing your property.
5/5
View AgentsExcellent service!
Can’t recommend Martin & Co Bath enough. In terms of getting the property let and management, everyone is friendly, knowledgeable and professional. Special mention to Claire who keeps us informed of everything going on at the property and works diligently to provide an excellent service all round.
5/5
TrustpilotI was very impressed with the service
I was very impressed with the service. In difficult times as this pandemic, we were given clear instructions and the agent appeared confident and in charge at all times. Questions were answered in full and we knew exactly what the next steps and requirements would be. Based on this experience, I would recommend this company.
5/5
TrustpilotMartin & Co are fabulous
Martin & Co are fabulous. We were in a time urgent situation to find a new place to live and they helped us massively. In particular Claire Edwards assisted with our move and was very accommodating to our needs. If we were to move again I would definitely use Martin and Co.
5/5
View AgentsGood service
First time renting - extremely painless process and the staff were great and kept us updated with everything that was going on. 10/10
Dear William, Thank you so much for your wonderful review! We're thrilled to have made your first renting experience seamless and will continue to provide excellent service. Your feedback is greatly appreciated, and we look forward to assisting you in the future.
5/5
View AgentsQuick and friendly
Bebe showed me around a lovely property in Bath which I had been wanting to view but was disappointed to see it was fully booked! Quick and friendly service and I was very pleased to actually get a call back for this property, which is hard enough in Bath currently! Sweet viewing and answered all questions. Would definitely recommend
Thank you so much Izzy, very lovely to meet you.
5/5
TrustpilotEverybody were so helpful all the time
Everybody were so helpful all the time. Best letting agency I ever worked with. Thank you so much guys!
Thank you Veronica.
5/5
GoogleBebe was lovely and very helpful. Thank you :)
Thank you Althea
5/5
View AgentsBebe
I have been communicating with Bebe throughout the process of finding a new home, and she has responded each time very quickly and efficiently and kindly - despite how many questions I seem to have! If all goes well I am looking forward to having her aiding the management of the property!
Thank you for your lovely review.
5/5
TrustpilotWorking with Martin & Co Bath
I have worked with Martin & Co in Bath for the past 2 months advertising their student properties on our property portal and i have been very impressed with the professional and friendly approach Gaye and they team display. I would certainly recommend any landlord looking to let a property to get in contact with them.
5/5
TrustpilotVery Supportive and Helpful
We've been renting through Martin and Co for 18 months now and they have been brilliant. In particular they have been very supportive during the pandemic while we had a chance in circumstances. Claire is especially helpful and continues to be very supportive. Thank you so much for all your help, we really appreciate it!
5/5
TrustpilotVery good personal contact
Kate was very helpful when finding a new tenant and then helping to sort the issues left by the outgoing one
4/5
GoogleThey managed my tenancy for over 2 years and were incredibly helpful and got things sorted when anything flared up. They were always very pragmatic and gave honest opinions when challenges or changes arose. I would recommend them.
Hi Jamie, We work very hard to provide the best service we can and honesty is unfortunately something that is lacking, which makes us stand-out from the crowd. Thank you for your kind words, they are truly appreciated.
5/5
GoogleI have rented a property from Gaye for around two years. She was absolutely friendly and the best landlord I had deal with. She answer very quickly and was really helpful and understandable. I highly recommended working with Gaye and Martin&Co.
5/5
TrustpilotWe highly recommend Gaye and her team…
We highly recommend Gaye and her team at Martin and Co, Bath for their professionalism and excellent attention to detail. Gaye is an asset and has ensured a smooth move into the property which she recommended to us to meet our needs. Any queries are dealt with quickly and efficiently by the team.
5/5
GoogleAlways responsive and managed the rental property well. No difficulties during my rental period. I'd be happy to use their services again.
Thank you for your feedback, George! We’re glad to hear that your rental experience went smoothly and that our team was responsive throughout. We’d be happy to assist you again in the future!
5/5
View AgentsDavid & Bebe
We had viewed and subsequently had an offer accepted on a property that we were originally showed by David, and then showed by Bebe on the second viewing. They were both very approachable and knowledgable, and good at explaining things simply. I would highly recommend Martin & Co based on our experience.
On behalf of myself and Dave, Thank you for your lovely words.
5/5
TrustpilotONE OF THE BEST IN THE AREA
We carry out property inspections in and around Bath, Bristol & West Wilts and see a variety of organisations. As a gauge based on organisation, people within the business and trustworthiness I would recommend Brian and his team without hesitation to any Landlord or tenant searching to manage or arrange a tenancy.
4/5
GoogleGreat at responding (Jane and Gaye ) and Great Service!!. Jane is really wonderful. I appreciate her help. ~.~ May you be happy !
Thank you, and everyone here at Martin & Co extends our loving-kindness to you and your family.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ..."
9 reviews from buyers, rated 5.0 out of 5 on average. For example, Briar wrote: "Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ..."
21 reviews from landlords, rated 4.9 out of 5 on average. For example, Manuelle wrote: "I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ..."
68 reviews from tenants, rated 4.9 out of 5 on average. For example, Mike wrote: "We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ..."
