5/5
GoogleI am a Landlord and have been using Martin and Co for over 5 years. Claire has been fantastic her knowledge and experience of the lettings industry has helped me immensely.
Agent replied
Many Thanks Chris
Trusted Agent profile · Bath
Verified
Martin & Co Bath reviews
★★★★★
757 reviews across 4 platforms
1 Cleveland Place, Bath, BA1 5DF
Part of Martin & Co, see every office.
Martin & Co's office in Bath, at 1 Cleveland Place, is rated 4.8 out of 5 across 757 reviews on four platforms, including 305 Google reviews rated 4.6.
305
Reviews on Google
This office
8
Reviews on Facebook
This office
106
Reviews on View Agents
This office
338
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ...Read all 5 from sellers
Buyers9 reviews
Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ...Read all 9 from buyers
Landlords21 reviews
I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ...Read all 21 from landlords
Tenants68 reviews
We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ...Read all 68 from tenants
About Martin & Co Bath
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
Reviews
Every review we hold for the Bath office, from every platform, shown as written. First names only.
Google2/5
Trustpilotthe letting agency wasn't very helpful
the letting agency wasn't very helpful. each issue raised was not taken seriously and I did not feel helped at all. we had heating issues in the rented place and martin and co didn't do anything about it. at some point, the place could not heat over 12 degrees even with the heating on max and they refused to beleive there was an issue. even booking a visit to the flat and never showing up.
5/5
View AgentsSmooth move out process
Thank you to Ayla and the Martin & Co team for a smooth move out process and deposit return negotiation
Agent replied · 19 June 2023
Thank you so much for you kind review.
5/5
GoogleDavid showed me a lovely home and went above and beyond, providing advice on the market in Bath, purchasing in England and suggesting other suitable properties when the first one wasn't a fit.
5/5
GoogleWe had a flat viewing this afternoon with Alicia, who was very friendly, knowledgeable and informative about the flat and its amenities. We left feeling very optimistic and excited!
4.2/5
View AgentsViewing review
Bebe was really warm and welcoming when she was showing me around the property and has been very helpful in ongoing communications.
Agent replied · 30 March 2023
Thank you Megan
5/5
FacebookHighly recommend Martin & Co. Excellent customer service, very nice and friendly staff. Claire Edwards is an absolute Star, she is always happy to help and it's easy to contact them.
Agent replied · 24 May 2023
Knowing MRS ELIZABETH BAYS has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing … See more
1/5
TrustpilotTo Rachel latheam from the crewe…
To Rachel latheam from the crewe office, thank god I'm no longer renting 36 gresty road nothing but stress, neighbours are lovely but just don't even go there. I fixed holes in the walls and cleaned the house top to bottom, now charging me £145 for a full clean even though the house was fully clean. The audacity of these con artists is vile. I did the garden up my self after tripping up on the block paving when I was pregnant, I miscarried that night. So I did it out on my own back to make the garden safer. For it to be thrown back in my face. DONT RENT WITH THEM LET ALONE THIS PROPERTY, THE LANDLORD IS A MONEY FEEN. VILE!!!
Agent replied
Dear Rachel,You've left a review specifically for the Bath Branch of Martin & Co. Would you mind removing this and reviewing the Crew Branch. KrBrian
5/5
TrustpilotAyla has been very helpful
Ayla has been very helpful, friendly and supportive.
5/5
GoogleI had Alicia for a house viewing, very nice and showed me everything around the property. Answered my questions very well!
5/5
GoogleI spoke to Bebe regarding my options within the area. She was super knowledgeable and extremely helpful. Great customer service.
Agent replied · 4 July 2023
Thank you Abi for your lovely review.
5/5
View AgentsGoogle review
All the staff at Martin & Co, Bath are extremely efficient at what they do. I have always found them to be very helpful and friendly when dealing with any problems or difficulties that may be raised. They are very professional in their attitude and can be relied upon to carry out their tasks with skill and precision. I would be happy to recommend them as property managers.
5/5
GoogleMy partner and I just moved into our first flat together, which is managed by Martin & Co. From applying to rent the flat to happily moving in, we've been so pleased with how responsive and attentive they are. We've been enjoying their availability when we contact them as well as using their well-thought online system to record maintenance queries. We feel safe and cannot recommend enough the team we have in Bath !
Agent replied · 7 February 2024
Thank you Pauline
5/5
TrustpilotFriendly, reliable service
Gaye was was very friendly, helpful and professional in all my dealings with her and very responsive to calls and emails. I would very happily use Martin & Co in Bath again.
5/5
Google5 ⭐️’s for Susan who did our inspection this morning, she was super lovely and she is a credit to the Martin & Co team who have all been brilliant since our moving into this property😊 …
5/5
GoogleVery good experience so far. Bebe has been professional but still friendly and has made an effort to accommodate us throughout the process.
Agent replied · 7 February 2024
Thank You Sean
5/5
TrustpilotMartin and co were very helpful when we…
Martin and co were very helpful when we originally let from them 2 years ago. and even recently despite having left the property over a year ago were very helpful in dealing with an enquiry. James went the extra mile to ensure that my query was dealt with quickly effieciently. And even though we are no longer customers/ renters of martin Co. he still did all he could to help me.
5/5
View AgentsGreat service, would recommend.
Bebe was very helpful. Quick, smooth, and informative viewing process. Swift, informative, and assuring answers to questions.
Agent replied · 5 June 2023
Thank you so much for you kind review.
5/5
TrustpilotWe had Martin & Co as our letting…
We had Martin & Co as our letting agency for the last two years as tenants in Bath and have nothing but praise for their services. They have been excellent whenever there was any issue with the property. Highly recommend.
Agent replied
Thank you for your fast response, it is a great little house especially now after your improvements.
5/5
View AgentsLovely and friendly
Sarah was absolutely wonderful, and made the process nice and easy- usually I get stressed when meeting agents but she was really professional yet easy-going and made me feel at ease. 10/10
Agent replied · 15 September 2022
Thank you Demi.
5/5
GoogleBebe was very enthusiastic and knowledgeable when showing me around a property. Her insight and email correspondence has been greatly appreciated.
Agent replied · 7 February 2024
Thank You Matthew
5/5
View AgentsMartin and Co Bath
Thank you to Martin and Co Bath for being so helpful and accommodating throughout the year during our somewhat complicated tenancy arrangement! The staff were especially helpful when I needed a reference provided for my new flat and when anything went wrong within the property with quick and clear communication.
5/5
View AgentsMoving out process
Thank you very much Ayla and Bebe for all the help provided through the entire move out process!All the 👌 best!Camelia Pop
Agent replied · 7 November 2022
Thank you so much for you kind review :) all the best.
5/5
TrustpilotGaye at Martin & Co has been excellent
Gaye at Martin & Co has been excellent. I have bought and sold many properties over the years and my experience with this company has been really good - highly professional and equally helpful and friendly. Gaye has always put herself out to fit in with our timings for visits etc and extremely pleasant to deal with, so I would certainly recommend the service they give.
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Questions about Martin & Co Bath
What do sellers say about Martin & Co Bath?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ..."
What do buyers say about Martin & Co Bath?
9 reviews from buyers, rated 5.0 out of 5 on average. For example, Briar wrote: "Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ..."
What do landlords say about Martin & Co Bath?
21 reviews from landlords, rated 4.9 out of 5 on average. For example, Manuelle wrote: "I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ..."
What do tenants say about Martin & Co Bath?
68 reviews from tenants, rated 4.9 out of 5 on average. For example, Mike wrote: "We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ..."
