Trusted Agent profile · Basingstoke
Verified
★★★★★
180 reviews across 2 platforms
8 Buckland Parade, Basingstoke, RG22 6JN
Part of Brockenhurst, see every office.
Brockenhurst's office in Basingstoke, at 8 Buckland Parade, is rated 4.7 out of 5 across 180 reviews on two platforms, including 172 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
5/5
GoogleEveryone we've spoken to at Brockenhurst Estate Agents have been amazing at sorting things out for our us, especially Matt who picked our house purchase up towards the end. Very pro active, friendly and have made the moving process much …
Hi Olivia, thanks so much for the feedback. The team have enjoyed working with you and it's been great to have had a hand in the final stages. Hope you're enjoying your new home! Thanks, Matt
5/5
GoogleWe had a wonderful experience with this estate agent throughout our entire tenancy. The team was always professional, friendly, and incredibly cooperative. Whenever we had any questions or concerns, they responded promptly and were always …
4/5
GoogleCurrently selling our house through Brockenhurst Estate Agents. Met and spoke to several of the team now regarding our own property and during viewings of other properties. Probably some of the best we’ve had to deal with. All very friendly, professional and great to work with. Feel like we’re in good hands.
Thank you for your kind review! We're thrilled to hear our team has been friendly, professional, and great to work with. We're glad you feel in good hands.
5/5
GoogleBrockenhurst Estate Agents have been amazing from start to finish. Dawn and Karen have been especially amazing. I think our house purchase may never have happened if it wasn’t for Dawn and her professionalism and dedication to getting the sale over the line. We can highly recommend Brockenhurst Estate Agents
Thank you so much for taking the time to share your experience! We’re delighted to hear that Dawn and Karen made the journey smooth and stress-free for you, and that their dedication helped get your purchase across the finish line. Your kind words mean a great deal to the whole Brockenhurst team, and we’re thrilled to have been part of this milestone.
5/5
GoogleMy experience with Brockenhurst Estate Agents was brilliant from start to finish. Sarah in particular was very kind, caring and very professional and she listens. I didn’t feel pushed into anything. Sarah and the team are excellent …
Thank you so much for your kind words, Ann-Marie! We are so pleased to hear that your experience with Brockenhurst Estate Agents was so positive and that Sarah was able to provide you with such excellent care and support. We are thrilled to … More
5/5
GoogleMe and my husband had a couple views with Danielle yesterday and she was absolutely amazing. As a first buyers we don’t have experience but she answered all our questions and even more. Really helpful and patience. I wish we had more views with agents like Danielle. Thank you very much
Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that Danielle provided such a positive experience for you as first-time buyers. We know how important it is to feel supported during this exciting (but sometimes overwhelming) journey, and Danielle takes great pride in being patient, knowledgeable, and helpful every step of the way. If you have any further questions or need assistance as you continue your search, please don’t hesitate to reach out. We’re here to help you find your perfect home! Thank you again for taking the time to share your experience, it means a lot to us.
5/5
GoogleOur experience with Brockenhurst has been great. We've had sound advice all the way through and were really supportive throughout - especially at the very end! Woukd highly recommend their services. Huge thanks to Sue, Matt and Conor. Vicky & Dave
Hi Vicky and Dave, thank you very much for the feedback we really appreciate it and it was great working with you both to find a buyer for your home and your next one too. Massive thanks from everyone here and see you on Friday!
5/5
GoogleReally positive experience with Sarah and the team on both the selling and buying side of the process. Enthusiastic with an honest, straightforward approach - you can see why they are successful.
Thank you so much for your review, Colin! We are delighted to hear that you had a positive experience with Sarah and the team at Brockenhurst Estate Agents. We strive to provide an honest and straightforward approach with every customer, and it's wonderful to see that you have recognised this. We appreciate your 5 star rating and your kind words!
5/5
GoogleHi. i would like to highly recommend Brockenhurst. I sold my place and bought a new one with them without issue in a few days. They always answer the phone and reply to messages. Brockenhurst always finds time to solve the problems. No issue at all. THX
Thank you so much for your glowing review and recommendation! We are thrilled to hear that your experience with Brockenhurst was smooth and efficient. Providing excellent customer service and addressing our clients' needs promptly is our … More
5/5
GoogleAndy and the team were very transparent and helpful throughout our buying process. Our end chain property unfortunately went on probate, Andy and the team were very helping in chasing 3rd parties & helping get the deal done. Highly recommend.
Thank you very much from everyone here! Hope you're enjoying your new home. From all the team in Basingstoke!
5/5
GoogleBrockenhurst Estate Agent, Basingstoke. Extremely helpful, polite and ver reassuring in stressful times. I would recommend, Matt and Dawn who I had dealing with.
We're very grateful for your praise! Delighted Matt and Dawn provided the help you needed. Your recommendation means a lot to us. Thanks from all of us here!
5/5
GoogleGreat service from Butlers. Sold our property quickly and efficiently. The transaction was smooth from start to finish, the whole team got involved and helped us when it was needed. Thank you!!
5/5
GoogleVery helpful staff. They went above and beyond to help us get what we were looking for within our budget and made the process as smooth as possible. If we ever move again I would use Brockenhurst estate agents and deffinatley recommend them to others.
Thank you for your wonderful review! We're glad our team could help you find the perfect property within your budget and make the process smooth. We appreciate your recommendation!
5/5
GoogleAndy and the team were so professional and efficient throughout the whole process they kept us informed and up to date at every step - would absolutely recommend brockenhurst estate agents - thank you guys!!!
Hi Kelly, thank you so much for the lovely review, which is even more special to us as you are our first completion since we opened our new Basingstoke office! I hope you’re settling into your beautiful new home! Congratulations and thank you so much for sharing your experience for others to see. Best wishes, Andy.
5/5
GoogleI am in the process of buying a property and selling my property through them. So for so good they have worked very hard at achieving results. They are on the ball throughout the process so far and keeping me well informed.
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you are satisfied with the progress of buying and selling your properties through Brockenhurst. … More
5/5
GoogleVery friendly staff, very positive from the start, kept us updated and worked through to get my house sold with minimal hassle
Thank you for your lovely feedback. We’re glad the team kept everything positive and hassle-free for you. If you ever need anything in the future, we’re here to help.
5/5
GoogleWorking with Sarah has been a pleasure. She has been extremely helpful and tenacious, following up on issues and always being available to discuss the purchase of our new home.
Thank you for your kind words! We're glad Sarah was so helpful and tenacious during your home purchase. We appreciate your feedback!
5/5
GoogleSarah was very lovely and helpful in selling the property to us Matt was extremely helpful and informative throughout the process. Any small bit …
Dear Carly, Thank you so much for taking the time to review Brockenhurst Estate Agents. We … More
5/5
View AgentsDanielle
Me and my husband had a couple views with Danielle yesterday and she was absolutely amazing. As a first buyers we don’t have experience but she answered all our questions and even more. Really helpful and patience. I wish we had more views with agents like Danielle. Thank you very much
Thank you so much for your lovely feedback about Danielle! We're delighted to hear that she provided such an amazing experience during your viewings. Buying your first home can be daunting, and we're glad Danielle could answer all your questions and put you at ease with her patience and helpfulness. We’ll be sure to pass on your kind words to her. Good luck with your home-buying journey, and we hope to support you again soon!
5/5
GoogleExcellent efficient service from start to finish! Sold our house quickly and looking forward to moving into our next home which we have purchased through the same office. Highly recommend!
Thank you for your kind words! We’re so pleased we could help you sell your home quickly and that you’ve also found your next one through us, it’s always a pleasure to assist with both sides of the move. Wishing you all the best as you settle into your new home, and thank you again for the recommendation!
5/5
GoogleI have had total support from Dawn, she has constantly kept me up to date with everything that is happening. She has made selling and buying less stressful... thank you very much
Thank you for your kind words! We're delighted Dawn's support has made the process less stressful. We appreciate your feedback and are here to assist further.
5/5
GoogleFantastic Estate Agents, brilliant service throughout our process of purchasing our first property. Will definitely use again and would 100 percent recommend this company full of lovely and helpful staff! Thank you all!
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with us during the process of purchasing your first property. It means a lot to us that you would not only use our services again, but also recommend us to others. Our team works hard to provide top-notch service to all of our clients, and we are glad that our efforts did not go unnoticed. We appreciate your kind words about our staff and are grateful for your support. Thank you for choosing Brockenhurst Estate Agents and we look forward to working with you again in the future.
5/5
GoogleSarah and her team in Basingstoke are doing an excellent job for me - highly recommended ! Thanks guys !
Thank you for your kind words! We're glad Sarah was so helpful and tenacious during your home purchase. We appreciate your feedback!
5/5
GoogleI would 100% recommend brokenhurst estate agents great friendly service and once you have sold Dawn deals with all the legal stuff and keeps you well informed with regular updates and is always on hand to answer any questions she really is a gem well done Dawn I will miss our chats
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our team at Brockenhurst Estate Agents. Dawn is indeed a gem, and we're glad she was able to assist you throughout the process with her expertise and regular updates.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brockenhurst's Basingstoke office has 180 reviews across two platforms: 172 on Google, 8 on View Agents.
Brockenhurst Basingstoke is rated 4.7 out of 5 across all 180 reviews, and 4.7 out of 5 on Google from 172 reviews.
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Brockenhurst Basingstoke, 8 Buckland Parade, Basingstoke, RG22 6JN.
