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Brockenhurst Basingstoke reviews from buyers

5.0

★★★★★

7 reviews from buyers · all 180 reviews

8 Buckland Parade, Basingstoke RG22 6JN

7 reviews of Brockenhurst's Basingstoke office come from buyers, rated 5.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from buyers

7 reviews from buyers, from every platform, shown as written. First names only.

5/5

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Buyer

Amazing service and communication!

I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find and purchase our new home, and honestly, they made the whole process so much faster than we ever thought possible. Their communication was top-notch, always keeping us in the loop and answering our questions promptly. Plus, their advice was crucial in helping us navigate the upcoming stamp duty changes, which we really appreciated. We genuinely couldn’t have achieved this without their expertise and support. If you’re looking to buy a house, I highly recommend reaching out to Brockenhurst! Thank you, Dawn and Aidan!

Matthew · 28 March 2025

5/5

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Buyer

Excellent Agent

Unfortunately, I was not aware of Brockenhurst when I first placed my property on the market however, I was extremely fortunate to purchase my new property via Brockenhurst. The customer service and communication provided by Matt, Dawn & the team throughout the purchase process was incredible. I can honestly say that without the care and effort delivered by Brockenhurst I would have undoubtedly have lost the chance to purchase the house of my dreams and would not hesitate to recommend to all.

Julie · 5 March 2025

Agent replied · 8 March 2025

Thank you so much for your wonderful review! We're absolutely thrilled that we were able to help you secure the home of your dreams. It’s fantastic to hear that the care and communication from Matt, Dawn, and the team made such a significant difference during your purchase. Although we didn't have the pleasure of marketing your property initially, we're incredibly glad our paths crossed and we could support you at such a crucial time. Your recommendation means a lot to us, and we wish you every happiness in your new home!

5/5

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Buyer

Danielle

Me and my husband had a couple views with Danielle yesterday and she was absolutely amazing. As a first buyers we don’t have experience but she answered all our questions and even more. Really helpful and patience. I wish we had more views with agents like Danielle. Thank you very much

Adina · 23 November 2024

Agent replied · 8 March 2025

Thank you so much for your lovely feedback about Danielle! We're delighted to hear that she provided such an amazing experience during your viewings. Buying your first home can be daunting, and we're glad Danielle could answer all your questions and put you at ease with her patience and helpfulness. We’ll be sure to pass on your kind words to her. Good luck with your home-buying journey, and we hope to support you again soon!

5/5

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Buyer

Danielle

Danielle was very honest, helpful and went out of her way to help me and my partner with several viewings. It’s greatly appreciated!

Joe · 30 October 2024

5/5

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Buyer

Kian was very friendly and welcoming

Kian was very welcoming, friendly and very helpful during the viewing

Ash · 24 October 2024

5/5

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Buyer

Thank you Dawn and Karen

We’re first time buyers and our purchase of this house has not been straight forward in the slightest. We have been so well supported by Brockenhurst and can’t thank them enough for their excellent communication, patience, professionalism and kindness throughout. Thank you

Hannah · 23 May 2025

4.9/5

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Buyer

Cannot Fault them

No issues with the estate agents, flexible with viewings and timings and get back to us promptly and stayed with us all through until completion.

Tim · 28 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from buyers about Brockenhurst Basingstoke

What do buyers say about Brockenhurst Basingstoke?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

How do you know a review is from one of the buyers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.