1/5
Agent completely missed the first viewing for a potential purchase, and went completely incommunicado - they didn't pick up the phone at all as I waited at the doorstep. The owner was extremely kind to give me a cursory viewing around their …

Trusted Agent profile · Barnet, Hertfordshire
Verified
★★★★★
302 reviews across 2 platforms
4 Exchange Buildings, High Street, Barnet, Hertfordshire, EN5 5SY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, Hertfordshire, at 4 Exchange Buildings, is rated 4.8 out of 5 across 302 reviews on two platforms, including 234 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used Martyn Gerrard to facilitate the sale of my flat in Barnet. I have to say that I have been extremely impressed with the professionalism of ...Read all 24 from sellers
We just wanted to say a huge thank you to Ricky Baretta for his friendly and professional service. We are first time buyers and have met so many estate agents ...Read all 21 from buyers
I found Eva an excellent relationship manager and was delightful to talk to and very professional. A true problem solver and understand my requirements fully ...Read all 2 from landlords
Nick Teare, the Lettings Manager based in North London, is an absolute credit to the Martyn Gerrard brand. He was on time, courteous, professional and explained ...Read all 8 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
1/5
Agent completely missed the first viewing for a potential purchase, and went completely incommunicado - they didn't pick up the phone at all as I waited at the doorstep. The owner was extremely kind to give me a cursory viewing around their …
5/5
My thanks to Ercan Aziz who helped navigate us through a nightmare purchase and property chain. Despite not getting our first choice he found us in retrospect an even better house. Helped keep me informed and made sure we all got through it, great stuff and would recommend him wholeheartedly.
5/5
Great agents, hard working team
Very recently sold out property through MG High Barnet. Dealt with most of the staff in the office but would like to single out Ash, Sophie and particularly Josh. Josh has been our main point of contact and he’s been a brilliant communicator, patient and helpful. Would have no hesitation recommending the team to anyone.
5/5
Jamie was a pleasure to deal with, he made the whole property selling and purchasing experience seamless and I would highly recommend him.
1/5
Most unhelpful. Very expensive. Inefficient. Would 100% not recommend.
Hi, we are sorry you had a bad experience with us. Unfortunately we can't find a record of your name, so could you contact us directly and let us know what happened? … More
5/5
I recently had the pleasure of working with Jamie Allen from the Barnet branch of Martyn Gerrard estate agents, and I cannot recommend him highly enough. When I couldn't get through to the Winchmore Hill branch, Jamie graciously stepped in …
4/5
Good experience, would use again.
Susan and her team were knowledgable, efficient and easy to get hold of. We bought a house and sold ours through them, and although we faced a couple of difficulties which were out of Martyn Gerrards hands, they were helpful in assisting and advising us throughout the transactions. I wouldn't hesitate to recommend them. Thanks again!
5/5
Sophie is a dynamic young woman who was always professional, polite and very helpful in driving matters forward. It was a pleasure to work with Sophie both on the sale of our house, and the buying of our new property. Sophie is an asset to Martyn Gerrard and will go far.
5/5
I am writing to express my utmost satisfaction with the service I received from your agency during my recent property purchase. I would like to leave a positive review to acknowledge the outstanding assistance provided by your team throughout the entire process.
Dear Mehdi, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
I can't rate the Martyn Gerrard Barnet team highly enough. Especially Ercan who handled our sale. Always available, great with updates and takes a real hands on approach. Made the whole process really smooth. HUGE thanks!PositiveProfessionalism
5/5
Sophie
Sophie is a dynamic young woman who was always professional, polite and very helpful in driving matters forward. It was a pleasure to work with Sophie both on the sale of our house, and the buying of our new property. Sophie is an asset to Martyn Gerrard and will go far.
5/5
Rachel was quite simply invaluable to the whole process
As soon as we got an offer Rachel took charge of the whole process and negotiated the best deal but when we got into difficulties later with our purchase it was Rachel again who resolved all the issues and saved the day. Quite simply we couldn't have managed without her. Thanks Rachel!
5/5
Sophie Henry and the team in the High Barnet Branch are very professional and helpful. They go out of their way to make sure your experience with Martyn Gerrard is straight forward and easy which is what you what from an Estate Agent. I would highly recommend them.
5/5
Yash was great, found us the perfect house in the perfect location in Barnet (almost Hadley Wood) and we are now in! Could not be happier with the service or the home we now have, and the deal we got too. Many thanks
5/5
Quick and efficient sale
Stewart took over the sale of my property after about a year in the market. He found the buyer and from sale agreed it took just over 6 weeks to exchange. His negotiating skills were good and his efficiency and manner was very good. Well done and thank you Stewart!
5/5
Sophie and the team were really helpful and supportive. They guided us through the purchase of our new property, were in contact regularly and liaised directly with our solicitor which helped us to move through to exchange of contract within a few short weeks. Highly recommended.
5/5
Review of Michele Schirru MARLA
Michele was extremely professional and polite. I found him very friendly and truthful. He also kept his word whenever he promised to do anything or give me a call. He also went to great length to explain things in detail in order to achieve clarity and avoid misunderstanding or confusion.
5/5
Impressive
I use a great many agents to sell properties and this is the first time I have used Martyn Gerrard. The Barnet branch manager Susan was notably professional, achieved a great price and got the sale through quickly, so more than happy and I will be using them again
5/5
Sophie runs a tight ship and is exceptionally professional in all her dealings. Of the three agents I used to sell my house she found me a buyer quickly and the sale went through exceptionally quickly. I would highly recommend her for your prize. Sallie Rose
5/5
A special thank you to Ercan for helping us buy a stunning flat with a beautiful garden in a lovely area. Ercan was a true professional and helped us every step of the way from viewing, to completion, and beyond.
5/5
We're selling our property and buying another, all through Martyn Gerrard and the service has been extremely good. Umit in the Barnet office has been really helpful, always returns calls and has made the process as easy as possible. Very recommended!
Dear Emma. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you again in the future.
5/5
A very professional estate agency who helped us get the best price for our property in Barnet. Yash, Ercan & Sophie gave us good advice when needed and kept us informed all the way. Would recommend.PositiveResponsiveness, Quality, Professionalism
5/5
Rachel was extremely professional throughout the whole buying process. My purchase wasn't the most straight forward of transactions but she remained very calm, efficient & friendly throughout. I wouldn't hesitate to buy another property with her in the future & hope that I am able to some day!
5/5
Yash and Ronak were both very professional, diligent and responsive to my queries. As the buyer in the transaction, I was impressed with their communication and willingness to help. Well done.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
24 reviews from sellers, rated 5.0 out of 5 on average. For example, Adam wrote: "I have recently used Martyn Gerrard to facilitate the sale of my flat in Barnet. I have to say that I have been extremely impressed with the professionalism of ..."
21 reviews from buyers, rated 4.9 out of 5 on average. For example, Lisa wrote: "We just wanted to say a huge thank you to Ricky Baretta for his friendly and professional service. We are first time buyers and have met so many estate agents ..."
8 reviews from tenants, rated 5.0 out of 5 on average. For example, Mark wrote: "Nick Teare, the Lettings Manager based in North London, is an absolute credit to the Martyn Gerrard brand. He was on time, courteous, professional and explained ..."