Trusted Agent profile · Banstead, Surrey
Verified
★★★★★
559 reviews across 1 platform
141 High Street, Banstead, Surrey, SM7 2NS
Part of The Personal Agent, see every office.
The Personal Agent's office in Banstead, Surrey, at 141 High Street, is rated 4.9 out of 5 across 559 reviews on 1 platform, including 559 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Banstead office, from every platform, shown as written. First names only.
5/5
GoogleThe Personal Agent Banstead have been excellent. Especially Callum who has helped us buy our new home. Callum was great at communication and getting back to us straight away. Very polite and understanding of the property industry. Would definitely recommend The Personal AgentPositiveResponsiveness, Professionalism
5/5
GoogleGreat experience - estate agents great - Sam Voller was very helpful and we felt very comfortable looking around the properties - I would recommend Personal Agent as a good selling and buying experience.
5/5
GoogleIt was so refreshing to have found an agent who made an effort to find our perfect home, Samantha was so kind, helpful and knowledgable. I would recommend her to anyone looking for a home.
5/5
GoogleRare to find an estate agent who is genuine and honest. Sarah was knowledgeable and did a fantastic job of showing us around
5/5
GoogleSammy was fantastic at showing us around a property. She was very informative and had great ideas for the property to best suit our requirements! Thanks Sammy for a great appointment
5/5
GoogleTed Goodman was extremely professional throughout the process of buying my property, my family and I can't thank enough. Ali
Thanks for your feedback Ali. We are so pleased that Ted provided you with excellent service throughout your time with us!
5/5
GoogleSarah is very professional and pleasant to work with. Highly recommended!
5/5
GoogleWonderful viewing. Sammy was so helpful, informed and timely. Much appreciated.
5/5
GoogleGood experience. Callum is always keen to help if he can.PositiveResponsiveness
Thank you for your feedback!
5/5
GoogleHad a viewing with them. Very professional and Sarah was lovely and friendly.
5/5
GoogleVery Impressed with Samantha Voller at The Personel Agent Estate Agency today. Sam communicated clearly with us so that we knew exactly where and when to be. She arrived promptly and met us and was kindly, professional and competent. She answered all our questions and was able to reassure and inform and also advise us. Sam showed skill and friendly tact when dealing with the current tenants in their home: and at the same time she assisted us as we viewed the property. She was positive and I would definately use this company again.
5/5
GoogleI am a first time buyer and it can be a daunting process but Samantha has been very kind, has been happy to answer all my questions and definitely goes the extra mile!
5/5
GoogleGreat experience, Samantha was very kind in accommodating us at last minute and was kind enough to answer all queries we had.
5/5
GoogleSpecial Thank you to Tom. Very Professional, extremely helpful and an all round nice guy! Highly Recommend their services!
Thank you for your lovely feedback. We are pleased that Tom provided you with excellent service.
5/5
GoogleSarah was excellent from start to finish. Very informative with a pleasant manner.
5/5
GoogleFor me moving house was a nerve racking, prolonged and trying experience, but throughout it all my personal Personal Agent, Simon Tongue, always had time for me and was there for me every step of the way, with advice and liaising right along the line patiently and persistently. I can't recommend him too highly. I was so lucky to get him!!
5/5
GoogleSamantha was very helpful in answering my questions
5/5
GoogleAs a widow and pensioner selling my family home I found The Personl Agent team in Banstead excellent. Spacifically, I have had the most contact from Samantha Voller who showed a great deal of kindness and patience when showing me around prospective properties and explaining the procedures and time scales involved in moving to a new home. I was dreading having to put my home on the market and having to make decisions to faciltate downsizing. Samantha showed empathy in my situation and kindness towards me which has been much appreciated. At no time have I felt pressed to make a decision and have found the whole experience thus far so much less traumatic than I had anticipated. I am grateful for the advice given and the work undertaken on my behalf and would hapily reccommend Samantha and all the team at Personal Agent in Banstead. Vivien Williams
5/5
GoogleAlways helpful staff and special mention to Simon. Who went out of his way to help us .
5/5
GoogleProfessional and always on hand to help, Tom is the reason my sale went through! Best Wishes, David.
Thank you for your feedback David. We are pleased that Tom provided you with excellent service.
5/5
GoogleSamantha was extremely professional whilst showing me the property and was able to answer any of my questions or concerns I would highly recommend using personal agent
5/5
GoogleCurrently in the process of buyer and selling through the Banstead office. The whole team have been amazing, in particular Samantha Voller. We would highly recommend them!
5/5
GoogleSammy is very nice, explained very carefully, and answered all our questions patiently. Thank you very much.
5/5
GoogleBuying property can be testing, and I have to say Sarah was great when we were shown around a potential property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Personal Agent's Banstead office has 559 reviews across 1 platform: 559 on Google.
The Personal Agent Banstead is rated 4.9 out of 5 across all 559 reviews, and 4.9 out of 5 on Google from 559 reviews.
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Banstead won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent.
The Personal Agent Banstead, 141 High Street, Banstead, Surrey, SM7 2NS.
