5/5
GoogleSarah was informative without being pushy, and also friendly and welcoming. We loved the house and will be putting in an offer!
Trusted Agent profile · Banstead, Surrey
Verified
The Personal Agent Banstead reviews
★★★★★
559 reviews across 1 platform
141 High Street, Banstead, Surrey, SM7 2NS
Part of The Personal Agent, see every office.
The Personal Agent's office in Banstead, Surrey, at 141 High Street, is rated 4.9 out of 5 across 559 reviews on 1 platform, including 559 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Banstead office, from every platform, shown as written. First names only.
Google5/5
GoogleSarah is an excellent agent , who gave us several viewings on a property and was a great communicator throughout , thank you Sarah for your help so far
5/5
GoogleSamantha has been so professional from the get go. She is excellent with the buyers, super friendly and always arrived before the buyers . Very good at her job!!!!
5/5
GoogleSamantha has been very helpful both times we have viewed a house with her. She is very welcoming and friendly and has been very knowledgeable during both viewings.
5/5
GoogleSarah was very helpful and informative showing us a property in Banstead. Highly recommended 👍 …
5/5
GoogleWe are yet to find our dream home but have been on a number of viewings with the guys from The Personal Agent. Kate and Tom have stood out from the other agents who we have dealt with and have always kept us updated with new properties. When we come to sell our home we will definitely be using the team and would highly recommend to others.
Agent replied
Thank you for your kind words Shelley. We are glad that the team here at The Personal Agent were able to help you!
5/5
GoogleFrom the first viewings through negotiation, sale and purchase, we were well supported and guided by Samantha and team at the Personal Agent. Would recommend
5/5
GoogleProperty was really nicely presented, and agent was friendly and helpful in guiding me around the property.
5/5
GoogleSammy was very knowledgeable in her field, helpful and friendly. The advice she’s given me was extremely helpful and given us a clearer picture of what we want. Highly recommend.
5/5
GoogleTom has been a delight to deal with. Highly recommend to sellers / buyers. C
Agent replied
Thank you for your feedback Charlie. We are pleased Tom provided you with the excellent service throughout your time with us.
5/5
GoogleSamantha has been very professional and welcoming. She arranged the viewings for us for the same day which was beyond our expectation. Thank you!
5/5
GoogleI was impressed with the Personal Agent. Firstly, they provided some free advice and when we decided to sell they arranged an open day, liaising with our tenants, to ensure all went smoothly. The sale was agreed in a matter of days and their monitoring of the sale has kept us informed of when exchange was to take place and subsequent completion. A stressful experience was made far less so, by the team at Banstead. Highly recommend and would definitely use again.
5/5
GoogleSamantha was so professional, she patiently answered all our questions. She managed to get us a slot to view the property as soon as we contact her.
5/5
GoogleSarah was very professional and guided us around the house well, was also very well informed on the area
5/5
GoogleLovely team and very friendly and helpful especially Tom and George. They really go the extra mile.
Agent replied
Thank you for a lovely review! We are glad to hear that both Tom and George went above and beyond during this period.
5/5
GoogleTom has been a star! Lovely to speak to and helpful throughout! Brilliant!
Agent replied
Thank you for your feedback Polly! We are pleased Tom has provided you with excellent service throughout your time with us!
5/5
GoogleHaving been looking for a new home since 2019 and viewing over 40 properties, i've dealt with my fair share of Estate Agents. The Personal Agent is by far the best company i have had the pleasure of dealing with. All the people at The Personal Agent, have been transparent, honest, professional and have added empathy when we haven't been successful in our offers. If your looking for an agency who are different from the rest, i highly recommend. Keep being a breath of fresh air! A*
5/5
GoogleSarah the agent was great Highly recommended Very informative Nice dealing with
5/5
GoogleFantastic service. Very friendly. George Munt has been very helpful in the last couple of days.
Agent replied
Thank you for your feedback! We are glad to hear George is doing great work.
5/5
GoogleExtremely professional, helpful and efficient service. Excellent to talk to and do business with. Always quick to respond and remain on top of the process.
Agent replied · 21 June 2024
Thank you for your kind words Charlie.
4/5
GooglePersonal Agent - property viewing. I met the estate agent's representative, Sarah West, at the property at the stated time. She was welcoming and attentive, giving me plenty of time to look at the property in detail, and seeking to answer all my questions about the property where possible. Very Helpful.
5/5
GoogleSarah was very friendly, helpful and informative. I would recommend her to anyone looking to buy or sell in the area.
5/5
GoogleSam has been really helpful through a very difficult process. Thank you x
5/5
GoogleSamantha was very informative on the viewing and answered all the questions I had thoroughly. A very good estate agent!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Banstead
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Banstead won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent.
