Bridgfords Lettings Altrincham reviews

★★★★★ 1/5

Trustpilot

Avoid like a plaque

The Property management company in Manchester is an absolute disgrace and very unprofessional.I have serious issues with my apartment for the last 4 weeks and nothing has been done I’ve sent over 10 emails to the property manager and getting fobbed off by Bridgfords and the Landlord That’s the trouble with Landlords good enough to take my money but when it comes to maintaining issue they simply ignore you.I’ve now forwarded all my emails to a property ombudsman

Rhys · 26 November 2023

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Highly recommend Lisa from Bridgfords Sales and Letting Altrincham . Lisa and Claire have been exceptional from start to finish and provided a better service than I even hoped for. Thank you very much for your help to find a nice apartment in Altrincham.

Dominte · 15 December 2023

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 5/5

Google

Nicola was amazing in helping with my property sales, very helpful and extremely efficient. She had a lot of consideration for my circumstances and went above and beyond to help me at every stage. I really couldn’t have done it without her, and she never made me feel like too much trouble. Couldn’t recommend Bridgfords enough thanks to Nicola. Gaynor

Holly · 13 June 2022

★★★★★ 5/5

Google

Massive thanks to Shajeel who was professional and friendly from the get-go and has assisted greatly with my moving to a rental property! Highly recommend him!

Emma · 16 October 2024

★★★★★ 1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.

Andrew · 24 June 2026

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Trustpilot

Excellent Service

After using other Agents locally for many years, I have got to say the service I received from the team at Cheadle hulme was outstanding. From the minute I spoke to Jemma I knew I was experiencing a different level of service. I dealt with Louise who kept me update and informed through every viewing, just superb, snd not forgetting Liam who when I had any queries dealt with them immediately- Thankyou to the whole amazing team, you will now have my other houses to let. 5 ⭐️

Sharon · 11 July 2023

★★★★★ 5/5

Google

We recently bought house via Bridgfords Altrincham. Nicola Reid was the assigned representative. She was very helpful from first viewing till we got the keys. Nicola was very helpful in getting the property access from the vendors whenever we asked for it. Highly recommend Bridgfords Altrincham branch for professional help in selling/purchasing properties in Timperley/Altrincham area. Thank you Nicola for all your help.PositiveQuality, Professionalism

Amey · 24 August 2021

★★★★★ 5/5

Google

I wanted to take a moment to thank you for the outstanding service you provided during our home search. Your keen understanding of our needs made the entire process smooth and enjoyable. We particularly appreciated your prompt responses and your willingness to go the extra mile to ensure we were comfortable with our decisions. Your professional yet friendly demeanor was a perfect blend, making us feel confident and at ease throughout. Thanks to your hard work and dedication, we found a home that we absolutely love. Your expertise truly made a difference, and we are incredibly grateful for your support. Please accept our heartfelt thanks for a job well done. We will happily recommend your services to friends and family.

Supriya · 5 June 2024

★★★★★ 5/5

Google

I’ve recently had Ruby helping me secure a property to rent. She’s been fantastic and so friendly and has helped in every way possible! Would highly recommend :)

Jack · 17 February 2026

★★★★★ 5/5

Trustpilot

Oliver Hawksworth is an exceptional…

Oliver Hawksworth is an exceptional Property Manager in the Sheffield Office.We have had a number of major problems with the flat he manages in Leeds for us and every time Oliver has solved the problem after really going the extra mile to do so!He is also friendly and courteous and extremely prompt in his responses - well done Oliver!CJ

Christopher · 21 August 2024

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

★★★★★ 5/5

Google

The professional and friendly approch of Bridgefords make our house sale really smooth and comfortable. All the staffs especially Tracey, Nancy and Sam were really helpful throughout the process.

Elna · 10 June 2024

★★★★★ 1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025

★★★★★ 5/5

Trustpilot

Outstanding Customer Service!!!!!!!!

Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!

Carol · 27 February 2023

★★★★★ 1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo · 16 December 2025

★★★★★ 5/5

Trustpilot

Just sold my house with Bridgfords in…

Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.

Mary · 23 September 2024

★★★★★ 5/5

Google

The staff at Brigfords were extremely helpful and speedy, specifically Saj who was a pleasure to deal with. Thanks a lot guys 🙂 …

Theredtom · 2 August 2024

★★★★★ 5/5

Google

This branch stands out to me as a true example of professionalism with regards to landlord care. The lettings team in particular Claire and Scarlet are very efficient and get the best possible Tennant match for my properties. Since choosing Bridgefords Altrincham I have had no problems or worries what so ever. They take care of business. Which is exactly what I wanted. No hassle ☺

Thomas · 14 June 2019

★★★★★ 5/5

Trustpilot

Bridgfords Disley were fantastic!!!!!

We sold our home through Bridgfords in Disley. They were fantastic! After being on the market for over seven months with another agent, we asked Mike to come and value our property. They sold it in a day of it going on the market!

Chloe · 5 May 2026