Trusted Agent profile · Altrincham

Bridgfords Lettings Altrincham reviews

★★★★★

597 reviews across 2 platforms

15 The Downs, Altrincham, WA14 2QD

Bridgfords Lettings's office in Altrincham, at 15 The Downs, is rated 2.8 out of 5 across 597 reviews on two platforms, including 161 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.

Google logo

4.6 / 5

161

Reviews on Google

This office

Trustpilot logo

436

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Altrincham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

5/5

Google

Hi! We moved to Timperley from Manchester City with the help of Radhika Patel. She is so helpful from beginning till end. We got a brilliant service from her. I will definitely recommended her to my friends. She made everything very easy for us. Big thank you to Radhika Ji and Bridgeford :) superstar for us …

GSB · 29 October 2024

Agent replied · 12 November 2024

Hello GSB, Thank you for your wonderful 5* review! We're thrilled to hear that Radhika provided you with such excellent service and made your move to Timperley smooth and easy. We appreciate your recommendation and will pass on your kind words to Radhika. Best regards, Lucy, Customer Relations Team

1/5

Google

Have tried 3 times in 2 days to get in contact with the mortgage advisor and no one is picking up. This is after someone from the office called to follow up after my inițial visat. I have asked him and the mortgage advisor to send an email and haven't received anything back. This looks like a big waste of Time further down the proces of buying a house.

Delluci · 17 December 2025

Agent replied · 27 December 2025

Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From my first enquiry about the property I was buying I was happy with the service. Radhika was helpful, professional and a very good communicator throughout. She kept things moving and couldn't have been more helpful. First rate service.

Janet · 9 June 2025

Agent replied · 17 April 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Special thanks to Radhika, assistant branch manager of Altrincham to help selling my flat. Without her top class professional service and helps along the whole process for liaison back and fro btn. seller, buyer, solicitors and property …

Owen · 17 June 2025

Agent replied · 30 August 2025

Hello Owen, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

Bridgfords have been impeccable in dealing with the purchase of our apartment. I want to personally thank Nicola, Ashley and Tracy for fighting so hard in the purchase, especially Nicola who has done nothing but push for 8 months to make the sale go through, we really appreciate all the hard work and efforts she has put into this to give us a home, we are so incredibly thankful for all of her hard work and efforts and we’re extremely lucky to be helped by such incredible individuals. Couldn’t recommend them enough!!!!! <3

Molly · 13 June 2023

Agent replied · 12 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently put my propert on let through the Altrincham team. The service I received was first class with great communication, a wealth of knowledge from a lettings perspective and they were able to find a tenant for me very quickly. This was overall a great experience and I will be using them going forward for other properties of mine. Specifically Lisa and Claire have been delivered on their promises and provided an excellent service. I would highly recommend others to use this branch for lettings and hope to do more business with them in the future! Thank you Claire and Lisa for all your hard work!

Zoheb · 13 June 2023

Agent replied · 12 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We just completed on a home sold by Bridgfords in Altrincham. Olivia was fantastic throughout the whole process. She was friendly and professional, and nothing was too much trouble. Her communication was outstanding - she kept us up to date at every point of the purchase and was excellent at chasing up solicitors, vendors and ourselves to keep things moving. Thank you so much Olivia & the team at Bridgfords for making this process as stress free as possible for us.

Lauren · 13 June 2023

Agent replied · 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Avoid at all costs

Our experience with Bridgfords Leeds has been appalling from start to finish, and I would strongly advise anyone to avoid this letting agent.

Reece · 17 July 2026

1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

5/5

Google

After 10 years, I moved back to Manchester. During this process, Saj was incredibly helpful, providing excellent service in both communication and securing the rental property. He was always available to answer my questions and made the whole transition smooth and stress-free. I highly recommend his services to anyone looking for a reliable and efficient real estate agent.

Ibrahim · 24 July 2024

Agent replied · 23 August 2024

Thank you for leaving us your superb 5* review and recommendation ibrahim efe. Best wishes, Lucy, Customer Relations.

5/5

Google

I sold my flat this year with the help of Radhika Patel at Bridgfords Altrincham. I am not over exaggerating when I say that I would not have sold my flat and moved into my forever home without Radhika and her incredible care, attention and expertise. She is a great estate agent who worked tirelessly and I’m sure outside of her normal working hours to help us sell our flat. Radhika took over our sale at a time when we really needed someone with her compassion but also determination to get the job done and for that I cannot thank her enough. From her professionalism to her friendly and caring nature Radhika was brilliant from start to finish. She really went above and beyond to make me and my buyer feel reassured and cared for. I believe she was genuinely as happy as we were when we finally got the call to say everything was exchanged. Thank you Radhika for everything!

Kate · 2 December 2024

1/5

Trustpilot

Have reported manager to property…

Have reported manager to property ombudsman. Bridgfords agreed a one percent sale fee to sell grandmothers property. The branch manager, Tammi Moulton, then completed the sale contract on our behalf, changing the fee to 'percentage of asking price' without consent - leading to an increase in fee by hundreds of pounds. This is, of course, unethical, illegal and we are challenging this. Add this to poor service, poor marketing of the property, and poor attitude of the staff members, in particular Tammi Moulton, and I don't think it is possible to find a worse estate agent in Staffordshire. Needless to say, I would avoid using.

Gemma · 28 November 2024

5/5

Google

We changed to Bridgfords after a poor experience with a local agency in Timperley. We had the pleasure of dealing with Ms Radhika Patel who was absolutely brilliant at keeping in touch every step of the way which made the experience a good one. They sold our house for a fair price in just under 2 months. I would definitely recommend Bridgfords after our experience.

Jamie · 17 November 2025

Agent replied · 12 November 2025

Thank you so much for choosing Bridgfords and for taking the time to share your positive experience with Radhika. We are thrilled that she was able to exceed your expectations and sell your house for a fair price in a timely manner. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Bridgfords Altrincham dealt with both the sale of our house and purchase of our new property. We was extremely impressed with all the team especially Ashley, he was professional, very knowledgeable and nothing was to much much trouble, all the team went above and beyond to get the sale and purchase over the line. We would not hesitate to use them again. Great experience dealing with them Thankyou for all you hard work !!!

Gill · 13 June 2023

Agent replied · 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I have extremely positive feedback to give Nancy at Bridgefords, Altrincham. I viewed my prospective apartment twice, both times convenient to myself and received all the relevant information I needed. Nancy picked up any queries I had during the purchase, got back to me quickly and kept me informed at all times. She is professional, knowledgable and a pleasure to deal with. Thank you Nancy :).

Megan · 15 December 2023

Agent replied · 12 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I Recently sold my property through Bridgefords and accepted an offer at an impressive £7k, more than the asking price, so I was very happy with the marketing and sales expertise from the Sales team. The level of customer service and professionalism was first class and my sales agent Nicola was always easy to get hold so any queries I had where chased and dealt with quickly. Having dealt with other not great estate agents in the past couple of years I could really tell the difference in a sales team that take pride in their work. I was always made to feel as if my flat getting sold was a priority at crucial points in the Sales process. Would 100% recommend using this Estate agentPositiveResponsiveness, Quality, Professionalism

Mike · 24 August 2022

Agent replied · 12 June 2024

Many thanks for the wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I just recently had a viewing with bridgfords and they couldn’t have been more helpful and efficient.A lot of people have recommended the Altrincham branch to me so i thought i’d give them a try and i couldn’t be happier that i did! Excellent service from start to finish , special thanks to Sam who went above and beyond to ensure everything went as smooth as possible. Highly recommend !!

Kate · 18 July 2023

Agent replied · 12 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We had an excellent experience selling our property and also buying another house through Bridgfords in Altrincham. A big thank you especially to Tracey, Radhika , Nancy and Louisa, they were fantastic from start to finish and keep us updated in each stages of the process. Outstanding service from the team and we able to found a home that we absolutely love. We are really happy with their service and would recommend them to anyone looking for a good estate agent.

Radish · 26 April 2025

Agent replied · 19 May 2025

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Radhika was a great estate agent to work with. She was friendly, knew a lot about the process, and always listened to what I needed. Radhika made everything easy and stress-free. I’m really happy with her help and would recommend her to anyone looking for a good estate agent.

Murali · 20 August 2024

Agent replied · 23 August 2024

Many thanks Murali for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

It was very good experience with Nicola Reid from Bridgford’s. She was very good and proactively help me throughout the process of viewing and offer. Nicola is very cooperative, kind and very down to earth person. I want to thanks Kunal Mohnot also(Mortgage advisor, Bridgford)who is very cooperative and suggested all option for me regarding my mortgage requirement. Overall experience with Bridgford is very pleasant. Highly recommend this agency.

Ashish · 13 June 2023

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

1/5

Trustpilot

My experience with Bridgfords/Countrywide

My experience with Bridgfords/Countrywide has been extremely disappointing.

Diptarup · 31 July 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords Lettings's Google reviews

Questions about Bridgfords Lettings Altrincham

How many reviews does Bridgfords Lettings Altrincham have?

Bridgfords Lettings's Altrincham office has 597 reviews across two platforms: 161 on Google, 436 on Trustpilot (across the whole business).

What is Bridgfords Lettings Altrincham's rating?

Bridgfords Lettings Altrincham is rated 2.8 out of 5 across all 597 reviews, and 4.6 out of 5 on Google from 161 reviews.

Has Bridgfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Altrincham won Trusted Agent; Bridgfords Lettings, Chorley won Platinum.

Where is Bridgfords Lettings's Altrincham office?

Bridgfords Lettings Altrincham, 15 The Downs, Altrincham, WA14 2QD.

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