Trusted Agent profile · Altrincham

Bridgfords Lettings Altrincham reviews

★★★★★

597 reviews across 2 platforms

15 The Downs, Altrincham, WA14 2QD

Bridgfords Lettings's office in Altrincham, at 15 The Downs, is rated 2.8 out of 5 across 597 reviews on two platforms, including 161 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.

Google logo

4.6 / 5

161

Reviews on Google

This office

Trustpilot logo

436

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Altrincham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic Sales team

Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!

Mark · 7 February 2018

5/5

Trustpilot

Had a great experience with Bridgefords

Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!

Courtney · 30 March 2020

1/5

Trustpilot

Communication is absolutely horrendous

Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !

Karl · 2 April 2021

1/5

Trustpilot

Very bad customer service,not…

Very bad customer service,not responding to emails or calls .Very bad communication.

Manar · 6 January 2022

1/5

Trustpilot

Communicating with Bridgfords is more…

Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.

Matt · 25 January 2021

5/5

Google

Friendly, helpful staff who go the extra mile to ensure everything is completed with first class service. Thank you!

Natalie · 15 June 2013

5/5

Trustpilot

Bridgefords in Stalybridge

Bridgefords in Stalybridge, excellent communication and photographs. Very impressed.

Matt · 27 March 2021

1/5

Trustpilot

Incompetent

Agree with all other reviews. This company failed in every possible way.

Chris · 10 December 2019

1/5

Trustpilot

Terrible experience

Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.

Denise · 13 May 2017

1/5

Trustpilot

Awful company

Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.

Greg · 2 August 2018

1/5

Trustpilot

Awful company

Awful company, apathy seems to be their mantra

Elliott · 28 August 2020

1/5

Trustpilot

Terrible

Terrible.I would not trust these people with your property.

Grib · 30 October 2019

1/5

Trustpilot

Negligent and lazy.

Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.

Chris · 18 September 2017

5/5

Google

Rating only, no written review.

Lesley · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Karen · 13 June 2022

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Hannah · 13 June 2022

Agent replied · 12 June 2024

Thank you for leaving us this 5* review.

3/5

Google

Rating only, no written review.

Peter · 13 June 2020

Agent replied · 12 June 2024

Hi Peter, Thank you for taking the time to leave us your comments. I am sorry to read that your purchase is not progressing as quickly as you had hoped, however, once a sale is agreed the conveyancing process is down to both side's solicitors with our agents monitoring the progression and providing updates where possible and as made known by them by both sides. I would therefore have to advise you contact your solicitor directly to ascertain the reason for the delay in your purchase. Should you wish to discuss your experience further, please do contact our Customer Relations Team via review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)

5/5

Google

Rating only, no written review.

Christina · 14 June 2019

Agent replied · 12 June 2024

Thank you for the 5* review. Kind regards, Lucy.

5/5

Google

Rating only, no written review.

Marc · 14 June 2019

Agent replied · 12 June 2024

Many thanks Marc for the 5* review.

5/5

Google

Fantastic!!!!!!

Maria · 14 June 2019

Agent replied · 12 June 2024

Thank you so much Mari for your fantastic 5* review. Best wishes, Lucy

1/5

Google

Rating only, no written review.

Anna · 14 June 2018

Agent replied · 12 June 2024

Thank you Anna for taking the time to leave us your rating. I am sorry if you feel the service we provided did not meet your exceptions. Customer experience is very important to us and as such I would be grateful if you can contact us directly via e-mail, review@countrywide.co.uk, to discuss further the reasons for your rating so that we can learn and improve our service going forwards. Kind regards, Scott.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords Lettings's Google reviews

Questions about Bridgfords Lettings Altrincham

How many reviews does Bridgfords Lettings Altrincham have?

Bridgfords Lettings's Altrincham office has 597 reviews across two platforms: 161 on Google, 436 on Trustpilot (across the whole business).

What is Bridgfords Lettings Altrincham's rating?

Bridgfords Lettings Altrincham is rated 2.8 out of 5 across all 597 reviews, and 4.6 out of 5 on Google from 161 reviews.

Has Bridgfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Altrincham won Trusted Agent; Bridgfords Lettings, Chorley won Platinum.

Where is Bridgfords Lettings's Altrincham office?

Bridgfords Lettings Altrincham, 15 The Downs, Altrincham, WA14 2QD.

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