1/5
TrustpilotStockton Heath
Stockton Heath. Review and photos to follow at close of business Friday.
Trusted Agent profile · Altrincham
Bridgfords Lettings Altrincham reviews
★★★★★
597 reviews across 2 platforms
15 The Downs, Altrincham, WA14 2QD
Bridgfords Lettings's office in Altrincham, at 15 The Downs, is rated 2.8 out of 5 across 597 reviews on two platforms, including 161 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.
Awards
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat letting service, I am landlord and Claire, Scarlett and Chloe are always really helpful.
Agent replied · 12 June 2024
Many thanks Andrea for the excellent 5* review. Best wishes, Lucy.
5/5
GoogleGreat service. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 12 June 2024
Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotTruly dreadful
Newcastle under Lyme: Money deducted without agreement, staff never fulfil promises, service poor at best, staff rude and petulant, refuse to release deposits after being sacked as agents. Anyone reading this, beware. This company should be avoided at all costs, or book an early appointment with the Lettings Ombudsman
1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
1/5
TrustpilotAvoid at all costs
Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in
1/5
TrustpilotDreadful
Dreadful. Jesmond branch. Need to vet landlord as landlord pulled out 4.30pm day before moving date. The agent assured immediate refund which took 3 days. Inefficient, poor service, poor availability of anyone in the lettings department and, poor organisation. Save yourself heart ache and avoid bridgfords
1/5
TrustpilotNever choose them
Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent
1/5
TrustpilotFailed to turn up to our appointment in…
Failed to turn up to our appointment in the morning, so we rebooked for later that day in their Leeds office. They failed to turn up AGAIN!! Completely wasted our time and weren’t even apologetic. Useless, stay clear if you don’t want your time wasted
1/5
TrustpilotWorst customer service ever
Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt
5/5
TrustpilotBrilliant Bridgfords
I had a fantastic experience with Bridgfords in Bamber Bridge from beginning to end. The whole team were friendly, experienced and enormously helpful and supportive through my process as a first time buyer. Thank you Bridgfords!
1/5
TrustpilotWARNING
WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.
1/5
TrustpilotThe worst agency I have worked with
The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court
5/5
TrustpilotThey were so willing to help
They were so willing to help, warm and very efficient. I have already recommended them to colleagues.
5/5
TrustpilotLiam Bradshaw at bridgfords
Just to say that Liam at bridgfords helped me so much in aquirering my new flat (with me being a complete technophobe) he is a credit to his firm, thank you, Liam, Keith Laidler, North Shields
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Bridgfords in Burnley. We could not have had a better experience, Melanie and Colin helped us so much, amazing service! If we ever decide to sell, we will definitely be back!
1/5
TrustpilotHorrible service to Landlords.
Horrible service to Landlords.Misplaced the deposit received by the tenant after I asked on more than one occasions to pay directly to the Landlord. Delays in getting back in touch and taking responsibility for their mess. DO NOT USE PUDSEY BRIDGFORDS!!
5/5
TrustpilotBuying and selling through Bridgfords Winsford
We bought and sold through Bridgfords Estate Agents Winsford. We were made to feel that buying the right property for us was as important to them as it was to us.We received excellent friendly service and would highly recommend them.
1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
5/5
TrustpilotUsed Bridgfords to find and rent a…
Used Bridgfords to find and rent a property. Excellent service. Very efficient. Answered questions quickly and the communication was great. Very friendly staff. Easy company to deal with. Highly recommended.
1/5
TrustpilotAppalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Lettings Altrincham
How many reviews does Bridgfords Lettings Altrincham have?
Bridgfords Lettings's Altrincham office has 597 reviews across two platforms: 161 on Google, 436 on Trustpilot (across the whole business).
What is Bridgfords Lettings Altrincham's rating?
Bridgfords Lettings Altrincham is rated 2.8 out of 5 across all 597 reviews, and 4.6 out of 5 on Google from 161 reviews.
Has Bridgfords Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Altrincham won Trusted Agent; Bridgfords Lettings, Chorley won Platinum.
Where is Bridgfords Lettings's Altrincham office?
Bridgfords Lettings Altrincham, 15 The Downs, Altrincham, WA14 2QD.
