Bridgfords Lettings Altrincham reviews

★★★★★ 5/5

Google

My experience as a private landlord using Bridgfords has been excellent. Claire and Lisa have been exceptional from start to finish and provided a better service than I even hoped for. I am a brand new landlord and was letting out my own home due to relocation. They helped me through each stage step by step and really made it a straightforward process, ensuring I was kept up to date at every stage and that the pressure was taken off. I cannot recommend Bridgfords highly enough, thank you!

Gill · 16 September 2023

★★★★★ 1/5

Trustpilot

After being shown a property for rent…

After being shown a property for rent I…After being shown a property for rent I informed the agent from Bridgfords in Sale that I’d like to put an offer in. The agency said she’d call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after I’d viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I won’t mention the agents name publicly as much as I’d like too

Angry · 27 December 2021

★★★★★ 1/5

Trustpilot

Glad I wasn’t the seller

Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.

CustomerDTA · 13 March 2026

★★★★★ 5/5

Trustpilot

Thankyou Alia Gould at Bridgfords call lane Leeds

Very happy with the service from Alia Gould at the leeds call lane office . She was very polite and helpful and supported us every step of the way of the lettings process. I would truly recommend Bridgfords in Leeds city centre call lane to any of my family and friends who are wishing to rent or buy a property from Bridgfords. Very happy customers !! Thanks Alia Gould.

Esteranne · 22 March 2023

★★★★★ 1/5

Trustpilot

Do not care

As a landlord I would strongly recommend not using Bridgfords Leeds. The organisation and communication by the Branch Manager - Alia Gould and her team is terrible. With incorrect invoices, 4-5 weeks to reply to emails, never available when you call is certainly not what you need as a landlord. Further to this when you first sign up with them Alia and the team push you to complete a positive review on Google, obviously to hide the poor reviews - my advice would be leave it 6-12 months to see how they perform and then leave a review. Big company ethos, do not care about the individual landlords and tenants just bothered about getting the money in !!! I will be going back to using smaller local agents, where you can actually speak to someone and that care about the individual landlord and tenants.

Rick · 2 December 2021

★★★★★ 5/5

Google

I was very impressed with the outstanding service Russell provided with our house purchase. He was very efficient with excellent communication making sure it all went smoothly as well as chasing our solicitors who were extremely slow. It was a pleasure dealing with him and would highly recommend him and Bridgfords. Thank you so much Russell !

Aneesa · 14 June 2019

★★★★★ 5/5

Google

So I dealt with Claire and Sophie through the whole process. Great communication and never left waiting for an answer even if there wasn’t one to give, still touched base just to let us know. Fantastic professionalism and couldn’t recommend more. Thank you girlsPositiveResponsiveness

Stuart · 13 June 2022

★★★★★ 5/5

Google

Moving into our rental through Bridgefords was great. Claire was extremely helpful and we were settled in very quickly. Communication was very good. Highly recommended.

Roël · 14 January 2024

★★★★★ 5/5

Google

I would like to thank Scarlet Chamberlain for her excellent work and effort she put to help me with my apartment deal. She is always kind and helpful and the kind of person you would trust to get you the best result out of the situation. Thank you again Scarlet for all your help!

Vasilis · 13 June 2020

★★★★★ 5/5

Google

When people told me buying a house would be one of the most stressful things you could do, I thought they were exaggerating, turns out they weren't wrong. Luckily for us we had the extra suppport and guidance of Tom Ainsworth and the team at Bridgfords to help with our purchase, we can't thank them enough!

Alexzandra · 14 June 2019

★★★★★ 1/5

Trustpilot

My experience with Bridgfords Letting…

My experience with Bridgfords Letting Agents in Newcastle was nothing short of disappointing. As a landlord, I expect a certain level of service and professionalism, none of which were demonstrated by Bridgfords Newcastle branch. I would strongly advise against using their services and will be seeking alternatives for my property management needs in the future.

Ppt · 29 January 2024

★★★★★ 5/5

Trustpilot

A big thankyou to Zahid, ,Mo and Adeel.

A big thankyou to Zahid, Mo and Adeel from bridgfords estate agents , hacienda ,manchester. Did a great job of presenting my house and all 3 were so helpful. Ended up getting four offers

T_ruth · 13 May 2026

★★★★★ 5/5

Trustpilot

Bridgfords Estate Agents Wakefield

This is my second year as a tenant using Bridgefords estate agents, Wakefield.I have dealt with Kate, Holly and Nikki and I have received the most kind courteous customer satisfaction each and every time.They have helped me in every situation I have had to deal with and gone above and beyond with all their help and kindness to make moving in and out of properties as stress free as possible.I would highly recommend Bridgfords Wakefield they are really do care about customer satisfaction and are extremely helpful and make everything so smooth and easy.

Margaret · 5 August 2021

★★★★★ 5/5

Trustpilot

Bridgfords Halifax were excellent

Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.

Rajeeb · 4 August 2021

★★★★★ 1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

★★★★★ 1/5

Trustpilot

BRIDGFORDS MACCLESFIELD Never experienced such a horrible…

Never experienced such a horrible arrogant man as James Dodd in Bridgfords Macclesfield..his customer service is appalling..I viewed a house in March that had a huge structural flaw so I pulled out before anything official was done..James Dodd was so nasty to me..my son 9 months on decided he would buy it with advice from a builder about how to rectify it..James immediately asked him if he was related to me..my son put the highest offer in yet James actually talked the seller into taking a lower offer and so rudely told my son it was transparent he’d try and lower the offer further down the line! Who on earth does he think he is to do this and lie to the seller ?? And make assumptions about my son..his manner is truly dreadful and I will be taking this to the ombudsman..avoid at all costs..this guy is on a huge power trip!!

Claire · 26 November 2020

★★★★★ 1/5

Trustpilot

Being a neighbour of Bridgfords of…

Being a neighbour of Bridgfords of Bamber Bridge/Preston. I personally would not recommend using them. The House was rented out to tenants with dangerous dogs and smokers of cannabis . The owner stipulated no dogs and no smoking. I have been forced to vacate my house due to the stench of cannabis in my home . This was hours of cannabis smoking not just a one off occasion . Some days 12 hours of the pungent stench in my home . A home which I worked hard to pay for . Bridgfords ignore this and allow these tenants to remain even though police have confiscated cannabis next door and had evidence of the stench .The tenants have started to harass me on a daily basis with threats of getting me sometime soon. They are in breach of contract and the agents , the misuse of drugs act 1971. it is easy for their property managers to look the other way whilst taking a full management fee. I was going to use Bridgfords to let my property but looking at the deterioration of my neighbours home and their choice of tenants , I will definitely go elsewhere. Is it perhaps only this branch?

Ann · 25 November 2020

★★★★★ 5/5

Google

Louisa Sanchez Louisa was extremely proactive in searching for a suitable property for my family and me, always taking into consideration our requirements and budget. Louisa was very understanding of our position and showed a willingness to help. I would recommend Louisa - she definitely goes the extra mile!

Wendy · 13 June 2020

★★★★★ 1/5

Trustpilot

Appalling Behaviour/Service

Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!

Hannah · 23 September 2020

★★★★★ 1/5

Trustpilot

Uninterested

As a property management company, Bridgfords provides an pretty poor service overall. In fairness, my experience is based on only having one property manager for the Schoolhouse in Manchester - Rebecca. More often than not (including in pre-pandemic times), chasing for a response is necessary. There is a lack of interest in important concerns at the property. The overall impression is that more time and energy is spent on higher value rentals, which are deemed to be more worthy of the time. I guess it's not the work which brings in the commission...

Coco · 11 September 2020

★★★★★ 1/5

Trustpilot

Avoid at all costs

Selling a property in York following the death of my mother. Bridgfords were a very slick sell to my sister but the reality was far different. House was hugely overvalued and as a result the 'great deal' fixed fee we agreed to was higher in the end than the normal percentage fee would have been on the selling price eventually achieved. This may seem a bit minor but the difference was £59K on a £211k sale so nearly 28%. The agent dealing with the sale and who did the initial valuation just disappeared and we got no explanation from the branch. The branch manager then visited and revalued the house to £220K admitting it was way overpriced. This was always going to be a project house for someone but my sister and I are not property experts so we took him at his word. Papers left in the house went missing (whilst Bridgfords had keys and were doing viewings) resulting in some additional costs to us and the house was taken off sale without our approval due to their delay in arranging an EPC. In addition invasive surveys were made without our approval - holes in the walls, ceilings and floors!!We did sell in the end and complained to Bridgfords about the process and costs but they refuse to accept any responsibility and as my sister and I want this done rather than dragging on we decided to move on. We didn't pay the bill at first as we were in dispute but having had the brush off denial response I have now agreed to pay in full as we want the matter closed - ironically I have now called three times and have been unable to pay them the money..... They are at best incompetent but I take the view that their conduct is intentional.

Simon · 10 September 2020

★★★★★ 1/5

Trustpilot

Very disappointed

Very disappointed. Cancel 3 appointment just 5 minutes before

Robel · 2 October 2026

★★★★★ 5/5

Google

I couldn’t thank Ava, enough for how helpful and supportive she has been throughout this whole process quick response to all my questions I would highly recommend.

Megan · 25 February 2025

★★★★★ 1/5

Trustpilot

Bridgfords York

Bridgfords YorkIt’s an important decision to take when you decide to rent or buy a new home. Lots of money is involved, expert and thoughtful assistance is a necessary part of the process. That is what agents are for.You’ll have plenty of choice, so avoid this bunch like the Covid virus. There is a lady, Victoria North, who is so far ahead of the rest of the bunch that she would be an asset to any agency, a real professional who deserves to be singled out for praise, and young Kristian is a man who is far too good to be working there.The rest, at least those that I encountered are hardly worth commenting on, save to say that problems invariably begin at the top and the Manager is Pia Mason. The problems simply mirror those that the other posters here refer to. As I say you have plenty of choice, take your time, I have been both landlord and tenant in UK and abroad, you’ll work hard to find a less concerned and less efficient bunch than this no matter which side of the business you are on.

John · 27 July 2020