Bridgfords Lettings Altrincham reviews

★★★★★ 5/5

Google

Really happy with the service , kept me up to date and everything was sorted and went through quickly on the house we bought. Nicola was very friendly and helpful . No complaints !

Hollie · 13 June 2022

★★★★★ 1/5

Trustpilot

Scheming, conniving people

They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.

Emily · 18 October 2018

★★★★★ 5/5

Google

Bridgefords, in Altrincham, particularly Kathy, restored our faith in estate agents. She works with integrity, high levels of competence and a clear passion for her profession. She has an extremely personable as well as professional approach and my family and I recommend her highly.

Emma · 13 June 2020

★★★★★ 5/5

Google

Kathy was fantastic from start to finish when we bought our house through Bridgfords. She was always on the end of the phone when we needed her and gave her advice accordingly to get our sale through quickly. And absolute gem and highly recommend!

Lianna · 13 June 2020

★★★★★ 1/5

Trustpilot

Not even worth one star

Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.

Yuna · 8 June 2018

★★★★★ 1/5

Trustpilot

This company is a disgrace and I can’t…

This company is a disgrace and I can’t warn people enough to steer clear of them and never give them your business! I paid 6 months rent upfront for a property in Buckshaw Village, Chorley. After 5 months at the propert I was told by the branch manager AMY WARD that I will need to move out due to the landlady needing to move back in, she clearly told me over the phone that the landlady was happy for me too move out early, my girlfriend at the time was heavily pregnant and due to give birth so I was not in a position to wait around I contacted Bridgfords Preston and clearly stated I would be exiting the property early and informed them of the exact date the property would be empty. I managed to find another property, paid another 6 months upfront, completed all the necessary paperwork and move myself and my girlfriend in before our baby girl arrived, once I was moved in and our baby girl was settled I contacted AMY WARD to ask about the overpaid rent and was told that the landlady was not prepared to allow me to exit the lease early, and I will not be getting my months rent back, £550 a considerable amount for a new family to just give away allong with the 6 months rent and fees that come with moving into another property, despite AMY WARD telling me over the phone (a call that despite being told was recorded, actually was not) she had already agreed. I now find myself £550 down, given to a landlady straight out of the pocket of my new family, and when I said I would contact the landlady myself I was told by AMY WARD that she will contact her leagal team…Bridgfords Preston is the worst, most disgusting, heartless, unethical company I have ever hand the displeasure of dealing with and AMY WARD has lied on numerous occasions about what the landlady said and wether the calls between myself and Bridgfords Preston are recorded. Myself and my new family and now £550 out of pocket while AMY WARD continues to defend and protect the landlady from returning my money after.

Jakob · 23 May 2018

★★★★★ 5/5

Google

Lisa and Claire were excellent in their communication and organisation throughout the letting of my flat. The process was quick and very efficient.

Sue · 13 June 2023

★★★★★ 1/5

Trustpilot

Made an offer on a property

Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.

Nathan · 1 June 2023

★★★★★ 5/5

Trustpilot

Fully recommend Northallerton office.

Unexpectedly looking for a rental property in Northallerton, North Yorkshire. Worked with Ollie and Maria throughout the process. Very attentive, spoke with me out of hours and at weekends and helped me with my property search. I would thoroughly recommend the Northallerton lettings office to other potential clients. In addition, I am still waiting calls back from other agents 3 days later!

Alex · 7 October 2022

★★★★★ 1/5

Trustpilot

I was tenant for 8 years

I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.

Lucas · 17 October 2017

★★★★★ 5/5

Google

Great service from Nicola, Tracey and the wider team. House was listed quickly with good quality pictures and supporting materials. They managed all of the viewings and the process ran very smoothly. Thanks to Nicola, Tracey and the team.PositiveProfessionalism

Michael · 13 June 2021

★★★★★ 5/5

Trustpilot

Mortgage adviser at Halifax branch

Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.

Charlie · 13 August 2017

★★★★★ 5/5

Google

Great local estate agent providing excellent service from start to the end, special thanks to Claire and Lisa. Highly recommended 👍 …

Maria · 13 June 2023

★★★★★ 1/5

Trustpilot

Bridgefords Tameside lost trust…

good at getting you to sign the dotted line to sell your property, started off viewings turning up with no bookings, dealing with different staff members, delay in reply’s and emails sometimes ignoring them all together. we sold after 3 days to a buyer who was known to them (previous employee). only to find out that she been informed of a new property viewed it and offer accepted less than 24hrs of going on Rightmove. Went on Rightmove on the 16th we received an email midday on 17th to inform us she pulled out. now going with a different agent hopefully a trusted one

Joanne · 16 September 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

★★★★★ 5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020

★★★★★ 5/5

Google

Excellent customer service from the team at Bridgfords Altrincham. Especially Claire who was very helpful during the rental process (wendover road) She delivered a first class and exceeded our expectations. Thanks.

John · 13 June 2022

★★★★★ 1/5

Trustpilot

Rip off Britain would have a field day…

Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea

Tony · 6 January 2026

★★★★★ 5/5

Google

I recently purchased a property from Bridgfords Altrincham and found the team extremely helpful, knowledgeable and professional, particularly Clare Nolan, who couldn’t do enough to assist me. I look forward to working with them in the future.

Caroline · 13 June 2021

★★★★★ 5/5

Google

Would highly recommend Bridgfords, Altrincham. I purchased a property through them and they couldnt have been more helpful. Mainly dealt with Tom Ainsworth. Very professional and patient as i had some issues when selling my property. Thanks to all the team

Jen · 13 June 2020

★★★★★ 1/5

Trustpilot

Apalling handling of my mother-in-laws…

Apalling handling of my mother-in-laws property. Took a massive %age of the rent, did nothing for the money, never communicated, never responded to messages or calls, left us with a squatting tennant for over a year after being serviced notice, never checked the property properly, never followed up on the deposit so we lost that as well. One star is far too much to give them. I suggest you never consider using this company.

Andrew · 25 November 2024

★★★★★ 1/5

Trustpilot

They are shocking

They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath

Finn · 2 September 2024

★★★★★ 1/5

Trustpilot

they say they are going to call you…

they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company

Michael · 1 April 2026

★★★★★ 5/5

Google

Both Sophie Patterson and Claire Jackson were super helpful and nice with my letting agreement. They replied to me very fast and provided all the information needed.PositiveResponsiveness, Professionalism

Eloísa · 24 August 2022