Bridgfords Lettings Altrincham reviews

★★★★★ 5/5

Google

We initially opted for a small local estate agent and after a number of months we chose to part company without selling the property. We opted for Altrincham Bridgfords, Jacky came to view the property and asked if she could be blunt, I …

Jang · 17 September 2025

★★★★★ 1/5

Trustpilot

Illegal

They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.

Richard · 12 May 2024

★★★★★ 1/5

Trustpilot

Bridgfords letting Manchester…

Bridgfords letting Manchester…IF YOU ARE A LANDLORD PLEASE AVOID USING THIS COMPANY AS YOUR LETTING AGENCY.I’ve seen many landlords complain that they are not getting any viewings or any tenants. This is not due to your house trust me, It is due to the fact that you are using Bridgeford lettings.Me as a renter l personally would never make the mistake of renting another property that is managed by Bridgeford lettings. They are honestly so completely rude I could not believe it was a real company that I was dealing with. Paul Craffey from the branch in Manchester should honestly be fired. He makes a show of the company. All staff follow after him with his disgusting attitude.Not to add they also do not care about the property, the landlord, nor the tenant.they are just there to finish their shift and go you can tell by the way all of them behave. I can assure you not even one of their employees are trained in customer service it’s so sad.

Euro · 25 April 2024

★★★★★ 5/5

Trustpilot

Stockport Branch

We are very impressed with service which we have/are receiving from Ryan Dexter: Property Appraisal Manager at Bridgfords (Stockport Branch). Ryan has a remarkable expertise and knowledge of the whole of property market.He is always very professional and his advice is second to none.Without any hesitation, we would recommend Ryan to either landlords or buyers who are interested in all aspects of buying/selling. Many thanks-Jolanta & Barry (landlords)

Jolanta · 3 September 2019

★★★★★ 5/5

Google

Had a fantastic experience with one of the Property Listers from the Altrincham branch, Jacky Kirkham, where she really genuinely went above and beyond to provide me with some fantastic options with my property. She was thorough in her approach of providing me with some really good solutions. Thank you once again Jacky 👍. …

Onkar · 27 April 2025

★★★★★ 1/5

Trustpilot

Worst company I have ever dealt with in…

Worst company I have ever dealt with in my life!!We moved in roughly 5 years ago to a house that was in need of a lot of tlc. The first year was fine and we renewed for another 12 months. Then came the problem with our bathroom floor. It had rotted and crumbled away leaving a huge hole in the floor. Numerous reports were made and it took almost 3 years for them to send out someone to do a quote. Again, we heard nothing after this. After more pushing we got another quote and then once again, nothing. In 2022 we got an email with “end of tenancy checkout” which we had no idea about. I rang them to ask what was going on and they said “oh yeah the landlord wants his house back you’ll get a section 21 in the post”. Nothing came and I said what is going on and they replied saying “sorry it was sent in error you can stay”. What the ****” Fast forward another year and we get a section 21. It comes to us needing to leave and a potential landlady asks for a reference and she says sorry I can’t do it they’ve given a poor reference. Obviously I asked them what they had said and they accused us of not paying rent!!! We have always paid and had agreements in writing. They said our rent comes through in two separate transactions on their system even though it’s sent in full on payment and I have sent them bank statements to show this, they won’t budge. So now they are refusing to give us a reference and we are becoming homeless in 9 days time as no landlords will accept us due to their false information!I am absolutely disgusted with how they have treated us. We have children and they’re happy for us to be without a home due to lies! They are rude and do not communicate. This is the York branch. Vicki especially is the worst of the lot!AVOID LIKE THE PLAGUE

Sophie · 18 March 2024

★★★★★ 2/5

Google

I have recently had the displeasure of selling a house through Bridgfords Altrincham, specifically dealing with the branch sales manager. In all my years I have never experienced such incompetence, dishonesty, corner-cutting and lack of professionalism from an estate agent. The sheer ineptitude I have had to deal with has cost me additional thousands on what should have been a very simple sale. I would go into detail, but I have had no option but to take my dealings to the Property Ombudsman and don't want to put my case at risk. Whatever you do, go to another agent, there are plenty of reputable alternatives in the area. edit: I've upgraded to a 2* review as all the other staff in the office we're quick to pick up the mess left by Kathy. I wouldn't want them to be tarred with the same brush.

Nick · 13 June 2020

★★★★★ 5/5

Google

An amazing experience throughout with Bridgfords as managing agents for our property. I chose these agents primarily because of my very favorable initial telephone interaction with Scarlet. She is thoroughly professional , courteous and extremely friendly. I have no hesitation in recommending these agents to any landlords looking to have their property managed. April 2020: Claudia Carter, Team Leader very efficiently dealt with a water at our property. Kept us informed throughout the process. Effortless on my part. Thank you, Claudia!!

Maninder · 13 June 2020

★★★★★ 5/5

Google

Amazing costumer service would definitely recommend

AFSHAN · 13 October 2025

★★★★★ 1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

★★★★★ 1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

★★★★★ 1/5

Trustpilot

Horrendous experience with Bridgfords…

Horrendous experience with Bridgfords as a buyer. While being shown a property by Bridgfords in Knaresborough, we were told by the estate agent that there is no need to do a survey on the property as the previous interested party had done one and there was nothing to worry about. I found this very unprofessional and alarm bells were ringing and rightly so as it later turned out that the house was built from a non-standard construction. At a later date we viewed another property with Bridgfords and this time communication was a serious issue, it was extremely difficult to get hold of anyone in the office, often we would call and the phone would be picked up and then instantly slammed down, we would walk past the office and see plenty of staff in the office and our calls being ignored. We ended up missing out on the property as we were simply unable to get through to them. Overall, an extraordinarily poor experience.

James · 15 February 2024

★★★★★ 5/5

Google

My husband and I have been extremely pleased with the support we received in securing our home with Bridgfords, Altrincham. Both Lisa and Claire gave us all the information we required, were excellent points of contact and able to answer any questions we had to make our move as smooth as possible. We would highly recommend Bridgfords, Altrincham!

A · 13 June 2023

★★★★★ 5/5

Google

Great service, Nicola was really helpful from start to end as we had several issues with the Mortgage company.PositiveResponsiveness, Professionalism

Virginia · 13 June 2022

★★★★★ 5/5

Google

Saj, our estate agent went above and beyond to help us secure our new apartment! We were able to sign on the same day after calling him in the morning. This saved us so much stress and time. He was really accommodating with viewing the property as we previously lived over an hour away. I would really recommend searching for your next home with Bridgford and Saj. Thanks so much

Joe · 16 August 2024

★★★★★ 1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025

★★★★★ 1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

★★★★★ 5/5

Google

Bridgfords have been helping with the letting and management of my property since 2021. …

V · 17 June 2025

★★★★★ 1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

★★★★★ 5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

★★★★★ 5/5

Google

Cannot praise Bridgefords, Altrincham enough. Nicola and Tracey managed to secure an excellent price for the sale of our property. The house sale was about to complete when a personal issue forced us to withdraw at the last minute. Nicola and Tracey have been very understanding and we intend to use them again at a later date.

Nigel · 13 June 2023

★★★★★ 5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

★★★★★ 5/5

Google

Tracey sloan and her team at the Altrincham branch provided a first class service from start to finish. Very friendly and professional to deal with, keeping us informed and secured a sale quickly. Would highly recommend.

Dorothy · 16 August 2024

★★★★★ 5/5

Google

Scarlet and Claire delivered amazing service. Even though our personal situation was a bit complicated as we had just returned from living abroad and were still job hunting, they went to all the extra lengths to ensure we could find our perfect place to live.... and move in within just a few days!!! Couldn't recommend them highly enough - what could have been a really stressful experience for us was made a breeze! Thanks again guys!

Sarah · 13 June 2020