Trusted Agent profile · Scotland
Verified
★★★★★
3,210 reviews across 17 offices and 3 platforms
Your Move Steve Hardaker has 17 offices, in Falkirk (two offices), Dalgety Bay, Dumfries, Glenrothes, Dunfermline, Elgin (two offices), Dundee (two offices), Stirling, Inverness, Hamilton, Edingburgh, Dalkeith (two offices) and Montrose (Scotland). Together they have 3,210 reviews on three platforms, rated 4.8 out of 5 overall.
3,188
Reviews on Google
All 17 offices
17
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move Steve Hardaker's 17 offices, most reviewed first. Each has its own page.
Showing 3,188 reviews on Google only. Show every review
5/5
GoogleWalked into the branch office mid November 2021 and by mid January 2022 house sale was done and dusted. The staff could not have done any more to make a potential stressful situation any easier. A great big thank you to you all and all the best for the future.PositiveResponsiveness, Professionalism
Thank you so much for your lovely review! It was a pleasure working with you.
5/5
GoogleExcellent Service! All the staff were so professional and always a pleasure to speak to. Emily was so lovely to deal with and was always making sure I was happy throughout all the stages of purchasing my first house! I was very nervous as I had no clue what the procedure was with buying my house as I had never experienced it before but Emily made me feel so comfortable and at ease at every stage. Thank you so much again for all your help :)! xxPositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleRating only, no written review.
Hi Michael, Can I ask what your review is in relation to? We would love to help resolve any issues you may have. If more information could be provided that would be great. Kind Regards, Your Move Dundee
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi there, Thank you for the 5 star review, they are always very much appreciated! Kind Regards, Your Move Dundee
5/5
GoogleRhonda was was fantastic throughout our house purchase. Highly Recommended
Hi Jane, thank you for your kind words. We are glad Rhonda was so helpful throughout. Your Move Dundee
5/5
GoogleHad a great experience dealing with your move dundee, all the girls were always there to support and guide me through all the processes of selling my home, thank you ladys
Hi Jean. Thank you very much for the review and the feedback, we really appreciate it! We're glad that you had a great experience with us and we wish you all the best in your new home! 😊 Kind Regards, Your Move Dundee. …
5/5
GoogleBig thanks to all the guys at Your Move, Dundee for helping me with the sale of my property. So glad their flyer came through my door was right thing to do by getting in touch been a massive help to me. I’m now in a much happier place and I finally got my own garden. Much appreciated guys.
Hi Ann, thank you so much for your feedback. We are so glad you are happier. We wish you all the best. Enjoy the shopping, decorating and long summer nights in your garden! Kind Regards, Your Move.
5/5
GoogleHaven't sold a house in last 20 years and process has changed quite a bit in that time. Ian and staff were very helpful and professional in advicing me and keeping me right. Special thanks to Elina who came out and valued the property and …
Hi Hugh and Avril. Thank you for your feedback and the kind words, it is very much appreciated. We're glad that you were happy with the service and we want to wish you all the best in your new home! 😊 Kind regards, Your Move. …
5/5
GoogleThe team at Your Move have been fantastic throughout. During the initial meeting I was talked through the sales process by Ian so I knew what to expect going forward. I was kept up to date with viewings and given advice by the team …
Hi Kenneth, thank you so much for the feedback. We are glad you enjoyed your experience with us so much and appreciate the recommendation. Your Move Dundee
5/5
GoogleAndrea was incredibly helpful by arranging a viewing for me at very short notice and with follow up queries during the conveyancing process. She was caring and compassionate during a very stressful time for me personally and brought a human touch to the process of buying my new home.PositiveResponsiveness, Professionalism
5/5
GoogleThe team at Your Move in Dalkeith did an excellent job in marketing and setting up a high number of viewings of our property. They made a great deal of effort, consistently kept in touch are professional, knowledgeable and a pleasure to deal with. They have local clients on their books and a National reach. I recommend Your Move Dalkeith.PositiveResponsiveness, Professionalism
5/5
GoogleHad a phone call with Callum, and he was incredibly helpful and friendly, and gave some really good general advice for flat-hunting. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI just popped into the Leith office and Callum could not have been more helpful, he went above and beyond to advise me on renting in Edinburgh. Fantastic service.PositiveResponsiveness, Professionalism
5/5
Googlewe recently moved into our new flat with the help from your move estate agents we found a perfect flat and thanks to the team especially Callum Lancaster and Julie-Ann who was always happy to help i would highly recommend your movePositiveResponsiveness, Professionalism
5/5
GoogleWe had a great experience with YourMove in a time where trying to secure a flat in Edinburgh was very difficult. Callum helped us through the process from start to finish and was professional every step of the way. We felt as though Callum went above and beyond to make the process smooth and easy and was always there to answer any questions either via phone or email. We can't recommend YourMove/Callum enough. Thanks again!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI had a great experience with this agency. Especially with the agent Callum Lancaster, who was very courteous and attentive to inform me during the different parts of the rental process. A great professional in the city of Edinburgh, other agencies should follow suit and train their agents in the same way.
1/5
GoogleEdit: After letting with Your Move Leith, my position has changed drastically. ---- Great experience finding a property to rent with Leona. Process was quick and painless, couldn't recommend enough! ----- This review is targeted towards tenants, I'm sure if you have the money to buy or sell with Your Move you'll probably be fine. ----- The initial inventory performed was of a very low standard, failing to spot several issues I had to add onto the report, plus others I gradually discovered over the course of living in the accommodation. I was lied to about the landlord being "really good", as this was something I specifically raised as a concern when moving into the property. Over the course of the tenancy, while I never had direct contact with the landlord, everything that was relayed back to me showed a complete disdain for tenants. A neighbour notified me of an issue with water damage which may have been caused by a leak in the property I was occupying. I immediately notified Your Move and heard nothing back for almost 2 weeks, before they suddenly got in touch (during working hours) asking for the landlord's contractor to get immediate access to the property so they check for the leak. They respected my refusal, however the fact this even happened shows a clear disregard for tenant privacy. I was notified that the property I was occupying was to be sold (due to landlord supposedly having a serious change of circumstances) and I received 6 months notice to vacate. When I found replacement accommodation I emailed Your Move with a very simple, 2 sentence question about whether or not my notice period could be shortened. Your Move incorrectly took this as me submitting my notice and almost immediately I received an avalanche of documents about end-of-tenancy, despite me not actually being ready, and no notice actually being submitted by myself. This caused an insane amount of stress, as I'm sure only people familiar with the diabolical renting situation in Edinburgh would know. The check out condition report felt completely arbitrary, as there was one instance of the "Decorative Order" of a bedroom changing from "Good" at check in, to "fair" at check out. Nothing was changed in that room! During checkout my opinion of Your Move only lessened further, as the landlord decided to dip into the security deposit to supposedly help redecorate for the upcoming sale, despite the flat being almost universally left in good condition. Naturally, when the flat went up for sale there was no redecoration done. Your Move were absolutely useless mediating between myself and the landlord when it was time for the deposit to be released. I got the impression that Your Move, and by extension landlords, will happily just do whatever they want in the hope that the tenant doesn't have the time (or money) to appeal, or go to court. Ultimately, Your Move Leith only care about their landlords, and fail to hold them to any sort of accountability when it comes to treating tenants with respect and decency. If you really need rented accommodation, then sure, go with these people. Otherwise, please choose anyone else. When you start renting a property with Your Move you receive a lot of pressure to write a Google review, rather than during or at the end of the tenancy when the feedback might actually be worth something. Something to note with the amount of 5 stars...NegativeResponsiveness, Quality, Professionalism
Hi Hamish, It is sad to see that you have changed your rating and I would like to look further into the comments you have made. Would you mind contacting the office so as we can investigate the matter further? I am the new Lettings Manager for the office and I don't believe I have had any dealings with you myself, if you ask for me my name is Callum Lancaster.
5/5
GoogleI had e-mailed for assistance a few months ago in regards to letting my flat out in Leith and since then I have been in constant communication with Callum who has been incredibly helpful with any of my inquiries. Having a good letting agent who is always responsive to e-mails in a quick manner and is always interested in making my experience easier is so important in the modern day and if anyone has any doubts, do get in touch and you won't be disappointed!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMaya was very welcoming, friendly and very helpful! My wife and I popped into Your-Move Leith Walk while searching rentals after recently moving from Australia. Even though Maya dealt with property sales, she welcomed us in and provided us with lots of helpful advice on applying for rentals in Edinburgh, and passed on our details to her colleague. Thanks Maya!PositiveProfessionalism
5/5
GoogleWe have dealt with this company for many years and have always found them to be helpful, knowledgeable and friendly. Wouldn't use anyone elsePositiveQuality, Professionalism
Andy we have always admired and appreciated your loyalty to Your Move and thank you for providing that opportunity once again. Always happy to help you both and deliver the ultimate selling experience. George & Your Move Team.
5/5
GoogleHave had the best experience like a first time buyer.The advice provided and support from Stephanie Robertson has been amazing.Couldn't thank more to her as much how she help with the process and made buying stress free for me.Amazing👌PositiveResponsiveness, Quality, Professionalism
Thank you Anda for your kind comments always good to hear of your pleasant experience. Stephanie
5/5
GoogleSarah has been fantastic. She is very proactive and helpful. Unlike 95% of her competitors. Top marks !PositiveResponsiveness, Professionalism
5/5
GoogleThe sale of my property was handled efficiently and effectively. The staff were polite and friendly at all times. The whole experience was positive.PositiveResponsiveness, Quality, Professionalism
Thank you Jerry for your custom and selling your lovely house. Hoping you have settled now in your new home. Your comments mean a lot to us all. George & Your Move Team.
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Your Move Steve Hardaker and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 13 Gold across 13 branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Falkirk has the most, with 265 reviews rated 4.8 out of 5, followed by Dalgety Bay with 260.
The 17 Your Move Steve Hardaker offices, by town:
Yes. At EA Masters 2025 its branches won 13 Gold awards.
