β
β
β
β
β
5/5
GoogleReally great estate agents. Just moved up to Wormit from Edinburgh and they made the whole process easy, even during the awkward timing during the holidays. Great communication, and really personal. Definitely recommend!
Marijane Β· 23 January 2023 Β· Your Move Dundee
Agent replied Β· 23 January 2024
Hope you are enjoying your new property and settled in well. Thanks for the kind words!
β
β
β
β
β
5/5
GoogleBig thanks to Ian and the team at your move Dundee for helping me secure a new property, Excellent service from Ian from the start right through to closure. I can highly recommend your move Dundee for anyone looking to purchase a property.
Paul Β· 23 January 2023 Β· Your Move Dundee
Agent replied Β· 23 January 2024
Hi Ian, thank you for the great recommendation! We hope you are settling into your new property nicely. Your Move Dundee
β
β
β
β
β
5/5
GoogleThe staff at Your Move were wonderful and very supportive with our application for a letting property. We had been out the country for a number of years and as such had no UK references. Everything was finally resolved and we moved in to a property in January 2022. Thank you ever so much Carol and Team. Great service and highly recommended.
Arlene Β· 23 January 2023 Β· Your Move Dundee
Agent replied Β· 23 January 2024
Hi Arlene. Many thanks for your feedback and the review, we really appreciate it! We're glad that we were able to help you and hope that you are enjoying staying in your new home! π Kind Regards, Your Move. β¦
β
β
β
β
β
1/5
GoogleWe try to buy properties had a really bad experience in 1 year 3 times
First we had viewing of the property asked for home report been told will come via email nothing happened we had viewing of the property still no home report even after viewing the property itβs been 11 months no home report
2. Asked for view the property but no response 1 day then phoned back again no response then phoned back again said by staff sorry property sold but property was still on market?
3. Nith street we had viewing made up at 1pm there was no one at the property to show we were knocking door πͺ nothing happened then we phoned your move to ask whatβs going on
She checked and said sorry property sold out
So if is property sold then your responsibility to phone the clients to cancel the viewings rather than ignoring so what kind of customer service is that ?
Are you running a estate agentβs or running a corner shop, ohh sorry products are sold out???
ROYAL Β· 26 October 2022 Β· Your Move Dunfermline
Agent replied Β· 25 October 2024
Good afternoon, I am the manager of the Dunfermline branch and am really sorry that you feel that you have had a bad experience as we pride ourselves in good customer service. If you would like to give me a call then we can discuss your feedback. Jane ( Branch Manager)
β
β
β
β
β
5/5
GoogleEmailed them with a query several days ago. They never bothered to reply. Hardly a professional service.
An update a recently poor review. Since original posting, Chris the branch manager has contacted me, explained the delay and done all that he can to answer my query.
I am more than happy to ammend my ratings and be much more positive about their service.
Liz Β· 25 October 2022 Β· Your Move Dumfries
Agent replied Β· 24 October 2024
Thank you again Kevin and I look forward to working with you in the future and cannot wait to find you your next home here in Dumfries and Galloway.
β
β
β
β
β
4/5
GoogleRating only, no written review.
Jonathan Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleRating only, no written review.
Yvonne Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleJust moved into a new property and they have been amazing from the viewing to the move in very supportive and kept me up to date with all information callum was amazing through the whole process really recommend this agency!
Bethany Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleMaya is absolutely fantastic, she helped us through selling our home, and we live on the other side of the World, Maya did everything for us, can't Thank her enough!!
Highly Recommend
Liz Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleThe staff here are amazing and super friendly. Loved Callum and Julie Ann. They were helpful, cheerful and made it possible for us to settle comfortably in Edinburgh. Thank you!
Jim Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleHave had the whole range of estate agents over the years in Edinburgh, and Your Move has been by far the best. Callum especially was always responsive, friendly and genuinely helpful.
Tom Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleI recently let a place through Your Move, and the agency is the best I have yet dealt with. The staff are friendly and it was a pleasure dealing with them. Callum in particular is a star, a total professional, who was constant communication during some refurbishment prior to moving in, is always responsive to any enquiries, flexible, friendly, and knows exactly what is going on with the properties he is dealing with.
Letting a place is always stressful, and the staff at Your Move (and Callum in particular) made it a pleasing and friendly experience.
Easy 5 star review!
Nos Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleMaya from Your Move has been absolutely exceptional in terms of guiding us through the sale of our property. Both Maya and Zanee have always responded to our queries on time. Your Move worked very hard to reach out to as many potential buyers as possible which improved the chances of having our property sold within a few quick months.
PC Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleWe used Your Move for selling (Edinburgh) and purchasing (Livingston). Maya from the Edinburgh branch made the impossible, possible for us. Our offer was accepted for our dream house, therefore, we had to move very quickly with selling our flat. I first contacted Maya on Monday, the same week on Friday our flat was already on the market. Within 4 days she managed to meet me in person at my flat, arrange a home report and media package with a virtual tour, on Saturday we had our first viewing. We had several offers on the flat and we accepted the offer within 9 days from the day the flat was posted online. Maya was very professional, helpful, patient, and prompt with answering any queries, was very transparent about the cost and what was included within the price, so there was no surprise at the end. She made the overall experience very smooth and we cannot recommend her enough.
Katarzyna Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleThank you for selling my property. Particularly Thank you my agent Maija, she was extremely helpful, supportive and professional. I Highly recommend to use this company.
Agnese Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleDuring our difficult flat searching process, Callum from Your Move gave us really helpful advice.
Colette Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleCallum at your move was so kind and helpful when we were looking for a flat to rent. He was very knowledgeable and patient during viewings, he was accommodating to our needs and queries and managed to help us secure our dream flat. Would recommend his services 110%
Lauren Β· 14 October 2022 Β· Your Move Leith Walk
β
β
β
β
β
5/5
GoogleCourteous, friendly, informative, helpful and constant updates on every aspect of selling. Highly recommended
Cath Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
β
β
β
β
β
1/5
GoogleRating only, no written review.
Iain Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
β
β
β
β
β
1/5
GoogleRating only, no written review.
Sandra Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
β
β
β
β
β
1/5
GoogleWhen??
Elma Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
β
β
β
β
β
1/5
GoogleEmailed several times and only replied once property was gone. Not the service one would expect
Gareth Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
β
β
β
β
β
5/5
GoogleI worked with several of the team at the Dalkeith branch both while letting my property and selling it on. I couldnβt fault them βΊοΈ
Heather Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
β
β
β
β
β
5/5
GoogleEnded up not needing to use their services but I found the lettings team extremely friendly and helpful during my search. Will definitely come to them if required in future
Lenny Β· 12 October 2022 Β· Your Move Steve Hardaker Dalkeith (51 High Street)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.