★★★★★ 4/5
GoogleOnly met Brogan once and put an offer in straight away so have had minimal F2F contact but telephone contact very prompt and efficient. Other staff I've dealt with on the phone have been equally helpful. My purchase didn't involve any chains or financial complications so was very quick thanks to all concerned!
Marija · 7 February 2019 · Your Move Dalgety Bay
★★★★★ 5/5
GoogleOur experience with Your Move has been excellent in terms of securing a quick sale on good terms with regular staff contact. In common with other property agents they promote the services of associated solicitors about whom we cannot comment, having used our own firm.
Your Move is highly recommended.
Ian · 7 February 2019 · Your Move Dalgety Bay
★★★★★ 1/5
GoogleWorse than used car salesmen. Would have given lower rating if it was possible.
Calum · 7 February 2019 · Your Move Elgin
Agent replied · 6 February 2024
Hi Calum, thank you for your feedback. It would be great to have some more information about yourself and your experience as we do not have any record of our contact with you. Please contact the branch to let us know your full details so we can try to help you. Kindest regards, Your Move
★★★★★ 5/5
GoogleRating only, no written review.
Liam · 7 February 2019 · Your Move Inverness
★★★★★ 5/5
GoogleHeather and the lettings team have been brilliant. Getting my flat ready to let out and finding a tenant - outstanding service.
Christine · 7 February 2019 · Your Move Inverness
★★★★★ 1/5
GoogleI have booked viewing of several apartments. The agent was late for the appointment and in the branch I was informed that none of the nice places is available (they are still offered as available on the website after a month), they proposed viewing of some ugly and expensive alternative properties for the following week. I asked them to delete all my information and never contact me again - still receiving the emails with rent offers.
Mat · 7 February 2019 · Your Move Inverness
★★★★★ 5/5
GoogleThe staff were very pleasent and helpful always keen to answer any questions kept us upto date with everything .Would definitely recomend your move .Will use them again.
Christina · 7 February 2019 · Your Move Stirling
★★★★★ 1/5
GoogleApparently arranging an appointment to sell my home a week before, and having an email saying "It's in the diary, Please find details of your Valuation appointment below." doesnt mean you have an appointment.
I had once missed call from your move stirling in the morning, by the time i called back a few hours later Debbie told me this doesnt mean the appointment is confirmed and they have been trying to contact me for 2 days ... looking back on my call history this is nonsense. No calls from them except the morning of the appointment day to be told they no longer have a slot.
Go with Homelink instead; I called them and they are visiting me this afternoon, something "your move" cant even achieve with a weeks notice.
Paul · 7 February 2019 · Your Move Stirling
Agent replied · 6 February 2024
Hi Paul,
We’re sorry to hear this. It is standard practice at Your Move to confirm valuations over the phone the day before even when it is confirmed via email when you book the appointment. This is to ensure you are definitely available for the valuation before we arrive at your property. If you would like to escalate your concerns, please email salescomplaint@your-move.co.uk and we will be more than happy to help you.
Kind regards,
Your Move Stirling
★★★★★ 5/5
GoogleI'm renting a flat with your move. All dealings were with jade and she was fantastic all the way through. Very informative, always got back to me and went the extra mile. Highly recommended them xxx
Moira · 7 February 2019 · Your Move Stirling
★★★★★ 5/5
GoogleRating only, no written review.
Katarzyna · 7 February 2019 · Your Move Falkirk
★★★★★ 5/5
GoogleI would thoroughly recommend Your Move Falkirk, who were fantastic in helping me secure my mortgage. Lynn is a first class mortgage advisor and was professional, supportive and always on hand to answer my plethora of questions.
Jimmy · 7 February 2019 · Your Move Falkirk
★★★★★ 5/5
GoogleBeen a customer of your move for years now using various services on offer and can't rate the staff any higher. First class service start to finish even extending their knowledge and support onto projects that might not be of benefit to themselves. Look forward to using this place again in years to come.
Ellis · 7 February 2019 · Your Move Falkirk
★★★★★ 2/5
GoogleWere very slow to respond to our request for a quote to list our house and then when they found out we'd listed elsewhere the agent couldn't help himself with a disparaging comment about the property. Part and parcel with the house buying process i'm afraid and competition is extremely healthy so this kind of attitude isn't warranted.
I've not gone for 1 star as i dealt with them previously for the house purchase and the receptionist was pleasant.
Steven · 7 February 2019 · Your Move Falkirk
★★★★★ 5/5
GoogleI used your move to buy my first home. Could not recommend them enough! Lynn was incredibly helpful answering all my questions and I felt well informed at all times. The process was made as smooth as possible and everyone at your move was very friendly and helpful.
Rachel · 7 February 2019 · Your Move Falkirk
★★★★★ 5/5
GoogleGreat service from Gordon and the team, wouldn't hesitate to recommend. The professional photography arranged by your move ensured my property looked it's best and it sold in a matter of days. Very pleased!
Clare · 7 February 2019 · Your Move Falkirk
★★★★★ 5/5
GoogleWould highly recommend this branch to all my family and friends, the service that Jacquie Sandison, Jill Green and Joel Mannix gave was very professional, they were always there to help. They made the whole procedure of selling my property stress free.
Lynz · 7 February 2019 · Your Move Leith Walk
★★★★★ 5/5
Google. After meeting three top estate agents , I wasn't happy with their valuation , didn't think they gave its true value, which is one of the reasons I decided to go with U move .On entry I found the staff to very helpful , friendly, making me feel at ease . The office was very inviting ,clean and tidy and there was an air of efficiency about it. This was due partly to Jacquie the manageress, who runs a tight ship.I knew she was the one for me with a confidence and determination that she exudes. As it turned out, I made the right decision ,the property sold within a week receiving an excellent price .Jacquie , Jill and Juels handled the sale well .communication was very good giving me excellent advice .Thanks U Move
Alex · 7 February 2019 · Your Move Leith Walk
★★★★★ 5/5
GoogleExcellent from start to finish. Highly recomended.
GRaeme · 7 February 2019 · Your Move Dalkeith
★★★★★ 5/5
GoogleFantastic service from the team in Dalkeith, They made the process very stress free and easy.
Tracy · 7 February 2019 · Your Move Dalkeith
★★★★★ 5/5
GoogleLiz, Fiona and the team are amazing. They've helped us out in both finding a rental and now in looking for a house. They always remember us and are always happy to talk and for us to ask silly questions. Definitely recommend.
Alan · 7 February 2019 · Your Move Dalkeith
★★★★★ 5/5
GoogleWhat a great team. Dealt mostly with Lianna and everyone is so helpful, efficient and friendly. Great communications and prompt responses to enquires when dealing with your property needs. I can recommend with 100% confidence and will always use them for the excellent services they provide.
Mike · 7 February 2019 · Your Move Dalkeith
★★★★★ 5/5
GoogleA lovey warm welcome at your move Dalkeith. Provided a great service . Lots of communication in keeping me updated on my property. Andrea was great... I wouldn't have got my first home if it wasn't for her! Can't thank you enough. Would recommend to anyone 😊 Michelle …
Michelle · 7 February 2019 · Your Move Dalkeith
★★★★★ 5/5
GoogleThe team at Your Move sold my property in 2 weeks! Absolutely delighted with the service they provided. The constant updates and communications made a stressful situation stress free! As a result, I recommended Lisa and the team to my father in law, who was also delighted with service he received at Your Move.
Lisa · 7 February 2019 · Your Move Dalkeith
★★★★★ 5/5
GoogleI've used Your Move Dalkeith twice to sell my property, and have found them to be extremely professional and helpful on both occasions.
This is balanced nicely with being some of the friendliest people I've ever met. Lisa, Liz, Jillian and Andrea have all been incredibly knowledgeable and supportive in selling my house.
Every communication and interaction with them has been pleasant and well-advised, and they helped me to sell for more than the valuation price of my house, significantly higher than the asking price.
I can't recommend them enough, thank you for all your advice and help!
Graham · 7 February 2019 · Your Move Dalkeith
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.