5/5
Helen was fantastic! Helped me with any questions I had and made it as smoothly as possible. Highly recommend !
Agent replied · 23 October 2024
Thank you Jodie, sending best wishes from Helen and the Your Move team.

Trusted Agent profile · Cumbria
Verified
★★★★★
1,345 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,345 reviews on three platforms, rated 4.6 out of 5 overall.
1,163
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
181
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Helen was fantastic! Helped me with any questions I had and made it as smoothly as possible. Highly recommend !
Thank you Jodie, sending best wishes from Helen and the Your Move team.
5/5
Helen was fantastic! Helped me with any questions I had and made it as smoothly as possible. Highly recommend !
Thank you Jodie, sending best wishes from Helen and the Your Move team.
5/5
Amazing service there every step off way helping with all that I needed to Helen is amazing
Thank you for your feedback Patrick, very much appreciated. We would all like to wish you continued happiness in your home. Liz Bolger - Director.
5/5
Fabulous letting service from the whole team at Carlisle.
Leigh, thank you for your positive feedback and we hope you enjoy your new home.
5/5
Amazing service there every step off way helping with all that I needed to Helen is amazing
Thank you for your feedback Patrick, very much appreciated. We would all like to wish you continued happiness in your home. Liz Bolger - Director.
5/5
Couldn’t recommend Helen Rudd enough, she has been so helpful throughout my first home buying process. She has always kept me up to date and explained things when I didn’t understand them. Thank you again for your amazing service!
Good morning Megan Sincere thanks for your very kind review. Helen and the team would like to wish you every happiness in your lovely new home. Best regards - Liz Bolger - Director.
5/5
Couldn’t recommend Helen Rudd enough, she has been so helpful throughout my first home buying process. She has always kept me up to date and explained things when I didn’t understand them. Thank you again for your amazing service!
Good morning Megan Sincere thanks for your very kind review. Helen and the team would like to wish you every happiness in your lovely new home. Best regards - Liz Bolger - Director.
1/5
Bad Management, will make the landlord suffer to get their monthly rent paid by tenants by holding it in their bank account by making excuses, we made a big mistake of handing over our Brand new house to these estate agency, who are money …
Good afternoon Govresh Parker. We are sorry you have had these difficulties but rest assured our charges are all very clear in our contract and we do allocate external professionals to carry … More
5/5
Being a first time seller myself & knowing nothing about the process, Helen Rudd helped me through each step. Answering any questions I had efficiently & kept me up to date with everything either by phone or email. …
Gillian Sincere thanks for your kind review. We are delighted the process went well for you and hope to work with you in the future.
5/5
With reference to Carlisle branch I can only say that there professional approach and the manner in which they guided me through things was nothing short of incredible …
Isaac Thank you for such a positive review. We do try our best and Customer Service is at the forefront of what we do, we are delighted you had such a great experience.
5/5
Helen at yourmove in carlise is outstanding, the full team are so helpful and so on the detail. …
Thank you for such a glowing report. Helen and the Carlisle team work extremely hard to provide a professional, helpful and diligent service. Reviews like this make all the hard work worthwhile. Sincere thanks - Liz Bolger - Director
5/5
We are currently in the last week before completion on purchasing our 1st home!! From the very begining Your Move have been fantastic, the office staff have been helpful and prompt when answering queries making the process easier for first …
Amy, thank you so much for taking the time to reach out. We are delighted and excited for you and will pass your feedback on to Ann. Good Luck - Enjoy your new home.
5/5
Absolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who …
Thank you so much for your positive feedback Donna, very much appreciated.
5/5
I would like to share a wonderful experience I had with Your Move Carlisle brunch, they made the moving process very easy for my family. Special thank you to Lauren Robinson she was just a call away, guiding me throughout the process. I …
Thank you Roseline, we were delighted to have been able to secure your new home. Wishing you lots of happy times ahead.
5/5
A big thank you to Lauren Robinson for all of her help in dealing with our tenancy application. Lauren went above and beyond in delivering excellent customer service, was always a pleasure to speak to and was so patient and helpful in …
Grace, thank you very much for the wonderful review and we are delighted that you have had such a positive experience. We will pass your comments to Lauren and Jess the Lettings Manager. Enjoy your new home.
5/5
Highly recommended… I had wonderful experience with Your move.. The staff made life easier for us…especially Helen Rudd who helped me a lot. Huge thanks to Helen for her patience and positive attitude.. Her explanations are always crystal …
Thank you ever so much for the wonderful review, it was our pleasure to help you purchase your new home!
5/5
A very friendly team who are always willing to help. During the house purchase process I was advised about everything I needed to know and the best people were lined up all along the way to make the process as simple as possible. Having …
Thank you very much for your recommendation of our services, it is lovely know that we have been able to provide you with peace of mind throughout your purchase. Wishing you happiness in your new home.
5/5
Excellent service by Jess and the team, very professional.
5/5
Just sold and bought through Your Move Wigton, Bradley has been there from day one. He has been amazing and I couldn't have done it without him. Thank you!
Good morning Shirley Sincere thanks for your kind review and we will pass the praise to Bradley. Thank you for using our locally owned business. Liz Bolger - Director
5/5
I needed to find new tenants in a hurry for my property just outside Carlisle. Both Jess and Lauren from the Carlisle office were fantastic. Great communication, very efficient and found a good tenant very quickly with all the usual checks having been completed. Would thoroughly recommend 👍 …
Thank you for the positive feedback, very much appreciated and thank you for using Your Move.
5/5
Helen does an amazing job, she is a real credit to the team at YourMove. She went above and beyond to help wherever possible, even when there were a few bumps in the road. Thank you for all your help and support, I can’t wait to enjoy my new home!
Rebecca Thank you for such kind feedback, we will certainly pass this to Helen and the team.
5/5
Being a first time seller myself & knowing nothing about the process, Helen Rudd helped me through each step. Answering any questions I had efficiently & kept me up to date with everything either by phone or email. Everyone in the Carlisle branch was friendly & professional when ever I phoned up.
Gillian Sincere thanks for your kind review. We are delighted the process went well for you and hope to work with you in the future.
5/5
Helen at Your move has been fantastic throughout our home buying process. There have been no issues, and communication has been amazing. We have had everything we needed and it was very easy to have a quick call with any questions. I would 100% recommend to others!
Sincere thanks Rebecca, reviews like this make our day, we are glad we could help and thank you for supporting our local business.
5/5
Excellent service. Bradley was amazing throughout the whole process. Can’t thank him enough, he is a credit to Your Move x
Good afternoon Donna Thank you for your positive feedback, we will forward your comments to Bradley and Wigton Your Move.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 350 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 292.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.