Trusted Agent profile · Cumbria
Verified
★★★★★
1,345 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,345 reviews on three platforms, rated 4.6 out of 5 overall.
1,163
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
181
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleYou can’t go wrong with Your Move in Whitehaven. Everyone is super friendly and very knowledgeable about the local housing market. Karen came to value our house and instantly put us at ease. The team in the office remembered us from the buying of the house six years ago. How amazing is THAT. Totally wonderful experience.
5/5
GoogleHelen was very helpful, accommodating, and professional. She provided consistent communication throughout and offered advice where needed.
5/5
GoogleVery professional service from initial valuation to completion. Excellent level of communication throughout. Allison & Helen both an absolute pleasure to deal with, well done.
Thank you for your positive feedback Andrew. Very much appreciated and we will pass on to Helen and Allison.
5/5
GoogleThe staff in the Carlisle Office are friendly, approachable and professional. I have had excellent service over the years and yet again great help in finding a new tenant. Particular thanks to Jessica Johnston.
5/5
GoogleHelen was very helpful, accommodating, and professional. She provided consistent communication throughout and offered advice where needed.
5/5
GoogleVery professional service from initial valuation to completion. Excellent level of communication throughout. Allison & Helen both an absolute pleasure to deal with, well done.
Thank you for your positive feedback Andrew. Very much appreciated and we will pass on to Helen and Allison.
5/5
Googlewe would highly recommend Helen and the whole team to sell your house , they are very professional and nothing was a problem , even the stumbling block at the 11th hour was sorted and dealt with. Always at the end of the phone or if you popped in they were very helpful. Thankyou ladies you made a very difficult time so much easier . Kindest regards Liz Joanne and Judith
Thank you very much Liz for your kind review. It was a pleasure doing business with you and thank you for supporting our local business. Best regards - Liz Bolger - Director.
5/5
Googlewe would highly recommend Helen and the whole team to sell your house , they are very professional and nothing was a problem , even the stumbling block at the 11th hour was sorted and dealt with. Always at the end of the phone or if you popped in they were very helpful. Thankyou ladies you made a very difficult time so much easier . Kindest regards Liz Joanne and Judith
Thank you very much Liz for your kind review. It was a pleasure doing business with you and thank you for supporting our local business. Best regards - Liz Bolger - Director.
5/5
GoogleVery helpful staff. Dealt with professionally nothing too much trouble.
5/5
GoogleVery helpful staff. Dealt with professionally nothing too much trouble.
4/5
GoogleLouise was very good and looked after us well. I would recommend 👌 …
5/5
GoogleFantastic, professional, efficient and friendly service from Louise, Stacey, Karen and the rest of the team. Kept us informed throughout the whole process. A pleasure working with them.
Cath & Tony Thank your for your kind words and supporting our local business. Very much appreciated. Best regards Liz Bolger - Director
5/5
GoogleFantastic, professional, efficient and friendly service from Louise, Stacey, Karen and the rest of the team. Kept us informed throughout the whole process. A pleasure working with them.
Cath & Tony Thank your for your kind words and supporting our local business. Very much appreciated. … More
5/5
GoogleFantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you 😊 …
Good Afternoon Emma Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come. Best regards - Liz Bolger - Director.
5/5
GoogleFantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you 😊 …
Good Afternoon Emma Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come. Best regards - Liz Bolger - Director.
5/5
GoogleProfessional service with a personal touch.
Thank you for your kind words and we will pass on your comments. Best regards, Liz Bolger, Director.
5/5
GoogleReally good service, helping me get a flat at a really busy time. Friendly staff who genuinely want to get you sorted living in Whitehaven.
Charlotte Sincere thanks for your kind comments. Wishing you happy times in your new home. Liz Bolger - Director.
5/5
GoogleWe have recently had to deal with selling our parents house due to them being in care . Karen mcvennon came out to see the house and advised us on the best way forward. We honestly could not thank her enough for the advice and understanding and support she gave us within this difficult time . She had so much knowledge of all the many hurdles we may face and how to manage them going forward. We are very grateful for her help and wealth of knowledge in this area . We could definatley recommend this lady and your move if your facing a similar dilemma to us or even just if your selling your own home and not your parents house, as we've sold our own property with your move in the past and always had a good expsrisnce . But I felt I had to review your move and karen this time round because of the standard of professional help we've had . It's made a difficult time a little bit easier to manage . Thanks so much Paula and stephsn wilkinson
Paula Thank you so much for the detailed and wonderful review. I could not agree more, Karen is a valued member of staff and her knowledge is enviable. Sincere thanks Liz Bolger - Director
5/5
GoogleWe would like to extend our heartfelt thanks to Jessica Johnson and Lauren Robinson from the Carlisle Branch for their hard work and dedication in renting out our property in such a short period. They were able to secure the monthly rental rate we were expecting, and we truly appreciate their efforts. Both Jessica and Lauren were incredibly professional, promptly answering all our queries and providing us with an exceptional level of service. We would highly recommend them to any family members or friends interested in property investment in Carlisle.
Thank you very much Antoinette for your wonderful review. Your positive feedback will be relayed to both Jess and Lauren. We look forward to working with you in the future. Liz Bolger - Director.
5/5
GoogleWe would like to extend our heartfelt thanks to Jessica Johnson and Lauren Robinson from the Carlisle Branch for their hard work and dedication in renting out our property in such a short period. They were able to secure the monthly rental rate we were expecting, and we truly appreciate their efforts. Both Jessica and Lauren were incredibly professional, promptly answering all our queries and providing us with an exceptional level of service. We would highly recommend them to any family members or friends interested in property investment in Carlisle.
Thank you very much Antoinette for your wonderful review. Your positive feedback will be relayed to both Jess and Lauren. We look forward to working with you in the future. Liz Bolger - Director.
5/5
GoogleReally good service, helping me get a flat at a really busy time. Friendly staff who genuinely want to get you sorted living in Whitehaven.
Charlotte Sincere thanks for your kind comments. Wishing you happy times in your new home. Liz Bolger - Director.
5/5
GoogleWe have recently had to deal with selling our parents house due to them being in care . Karen mcvennon came out to see the house and advised us on the best way forward. … More
Paula Thank you so much for the detailed and wonderful review. I could not agree more, Karen is a valued member of staff and her knowledge is enviable. … More
4/5
GoogleYour Move Carlisle but in particular Jessica Johnston and her letting team, have handled my account for some time. I can honestly say that throughout, the team have been totally professional, understanding and proactive and I have full confidence in them.
Michael Thank you for your positive feedback and supporting our local business. Best regards, Liz Bolger - Director.
5/5
GoogleYour Move (Carlisle) have managed a rental property for a number of years. I cannot recommend them highly enough. They are both diligent and professional in all respects with excellent comms. Top quality service, you will not be disappointed.
Thank you very much indeed Mr Moore, we value your business and look forward to serving you for many years to come.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 350 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 292.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
