Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI cannot recommend Your Move enough, especially Samantha Morse ( area sales progression manager)! She has been absolutely amazing throughout this whole long process, with fast replies, always gave me the time of day for my question and queries. She really did the most for me during my first time buying process! Thank you!
Megan · 12 October 2025 · Your Move Cambourne
Agent replied · 12 October 2026
thank you for your recent review Megan I am glad that the office has been able to give you the support you needed to get the sale across the line. I hope you have now settled into your new home.
Regards
Jennifer Jelbert
Senior Branch Manager
★★★★★ 5/5
GoogleDarin has been very helpful organising and helping us as first time renters! Many thanks to you and the team.
Bianca · 12 October 2025 · Your Move Cambourne
Agent replied · 12 October 2026
Hi Bianca,
Thank you so much for the wonderful 5-star review! We're thrilled to hear you had a great experience , and your kind words mean a lot to our team.
Wishing you all the best with your studies and future plans. If there is anything else we can help you with do not hesitate to get in contact!
Darin
Lettings Manager
★★★★★ 2/5
GoogleQuite a mixed experience. Holly (the assigned negotiator) was professional, friendly and knowledgeable when it came to visiting the property we wanted to let, and during the process. She also went out of her way to rectify a huge error I'd made on one of the forms.
The moving process itself was very stressful due to a combination of landlord error and my own. This led to us being rushed to submit information quickly, then the move-in being delayed by two weeks as the electrics safety certificates weren't in order at the property, which further delayed the move. Again, not YourMove's fault, but it confuses me that a property was being marketed when it's not fit for habitation?
The systems YourMove outsource their onboarding/referencing to (LettingsHub and Blinc) are truly awful. The entire process of being asked for reams of personal data and endless requests for duplicate information, then being asked to source a guarantor when our earnings are almost 3.5x the monthly rent just felt demeaning and patronising as two professionals in our 30s. I even offered 3 months' rent up front but this (reasonably) wasn't accepted. This felt like a tickboxing excercise for YourMove themselves rather than something the landlord had actually requested.
Whilst our experience with these systems wasn't the direct fault of YourMove, the company still chooses to use these services rather than process referencing in-house, and therefore hold some of the responsibility for our experience.
In addition, gatekeeping property behind credit checking is hugely unethical. Property owners already enjoy the right to unilaterally evict tenants without cause (Section 21 evictions), so gatekeeping in this way only restricts access to the property market further. Again, a systemic issue, but YourMove choose to use this unethical practice.
In short - friendly and professional face-to-face, but outsource to terrible referencing systems and use credit checking.
Charlie · 12 October 2025 · Your Move Cambourne
Agent replied · 12 October 2026
Hi Charles,
Thank you for taking the time to share your experience. We're really pleased to hear that Holly made a positive impression and was supportive throughout, we’ll be sure to pass on your kind words.
We’re sorry to hear how stressful the move-in process was, especially with delays caused by the property not being fully compliant. While this was outside of our direct control, we agree that properties should meet all safety standards before being marketed, and we’re working to improve checks in this area.
We also appreciate your honest feedback on the referencing process. While we use third-party providers to meet legal and landlord requirements, we understand how frustrating and impersonal the system can feel. Your comments will be shared as we continue reviewing how we can improve the experience for tenants.
Thank you again for raising these points. If you'd like to speak further, please feel free to contact us directly at 01209 711171.
Wishing you all the best in your new home,
Darin Thomas
Lettings Manager
Your Move Camborne
★★★★★ 5/5
Googlegreat service and communication with Darin (and also Holly) throughout. thanks guys for all your help!!
Saskia · 12 October 2025 · Your Move Cambourne
Agent replied · 12 October 2026
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience and that both Darin and Holly were able to support you throughout. We really appreciate your kind words and are so glad we could help. Wishing you all the best in your journey ahead!
Darin
Lettings Manager
★★★★★ 5/5
GoogleMy mum (Mrs Chapman) recently made the decision to move and would definitely recommend Your Move, Camborne for both selling and buying. Samantha Moyse (area sales progression manager) was absolutely amazing throughout the selling my mum’s property and always kept us in the loop especially with all the issues that had to be dealt with. Sam always kept us up to date for the whole journey of selling the house and buying the flat and was so helpful and friendly. We really did appreciate all the help that Sam gave us. Margaret Mills
Maggie · 12 October 2025 · Your Move Cambourne
Agent replied · 13 April 2026
Thank you so much for the lovely review sent on behalf of mum. We are thrilled that we managed to sell for her and move her in to her new home. We know how excited she was to get in there and we are sure she will be very happy in her new home.
Best Wishes
Jennifer Jelbert and The Team.
Senior Branch Manager
★★★★★ 5/5
GoogleAn excellent service provided by the Team at Your Move Camborne! From the initial sign up to sell and throughout a very long sale process the staff at Your Move Camborne remained efficient attentive and positive. This sales team can be relied upon to be fully across the whole sale process. They will update you when they say they will and equally return calls likewise.
It’s been a real help with this sale knowing that you have a team working hard for you and always striving for the most favourable outcome on your behalf.
Thank you once again Jennifer and all at Your Move Camborne
Sally · 12 October 2025 · Your Move Cambourne
Agent replied · 13 April 2026
Thank you very much for your great review. We really appreciate the feedback, and we will certainly miss our daily chats!. We also wish you the best with your onward purchase and the future.
Best Wishes
Jennifer & The Team
★★★★★ 5/5
GoogleI had a fantastic experience working with Holly Cullen as my property agent. From the very beginning, Holly was professional, supportive, and incredibly responsive. She guided me through the entire process smoothly and made sure everything was handled efficiently. I’m especially grateful for her efforts in ensuring I got the property on time it really made a big difference for me. Her communication was clear and consistent throughout, and I always felt well informed and supported.
Thank you, Holly, for making the whole process so easy and stress free. Highly recommended!
Ayesha · 12 October 2025 · Your Move Cambourne
Agent replied · 13 April 2026
Thank you so much for your kind words and glowing review! We're thrilled to hear you had such a positive experience working with Holly. She takes great pride in providing clear, consistent communication and dedicated support throughout the entire property journey, and it’s wonderful to know her efforts made a real difference for you. We truly appreciate your recommendation and are so glad the process was smooth and stress-free. Wishing you all the best in your new home!
Darin Thomas
Lettings Manager
★★★★★ 5/5
GoogleCamborne, Your move estate agents Darin and Holly have been great, I’m very happy, the service has been very professional, staff are friendly and knowledgeable and helping me find a new suitable tenant and doing all the legal side of things needed. They know there stuff. Highly recommend if you’re wanting to sell or rent out a property. Can’t fault them at all.
Emma · 12 October 2025 · Your Move Cambourne
Agent replied · 13 April 2026
Hi Emma
Thank you so much for the amazing 5-star review! We're thrilled to hear you had a great experience with us. Your kind words mean a lot to our team.
Darin Thomas
Lettings Manager
★★★★★ 5/5
GoogleWe have just sold our house in Illogan through Yourmove Camborne. They were easy to work with, very good with all communications and although our sale process was complicated by some flaky buyers they were great all the way through and got us there in the end.
⭐️⭐️⭐️⭐️⭐️ for Beth and the team.
Thank you from us both.
Daniel · 12 October 2025 · Your Move Cambourne
Agent replied · 13 April 2026
Hi Dan
Many thanks for your great review and I am delighted that we finally got there. It was a roller coaster at times but we got there. We wish you and your family well for the future.
Jennifer Jelbert
Senior Branch Manager
★★★★★ 5/5
GoogleYour Move have supported me through the sale of three properties in Portsmouth and Samantha Morse has been fantastic through the process, working tirelessly as the progression manager to keep the buyer, solicitors and me on track throughout. Thank you Sam!
James · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 12 October 2026
Hi James.
Thank you for taking the time to leave us an awesome review 🙂 …
★★★★★ 5/5
GoogleVery comprehensive and detailed report and no urgent issues
MARTIN · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 12 October 2026
Dear Martin
Thank you for your kind review 🙂 All the best Sam …
★★★★★ 5/5
GoogleSimple & smooth and understanding. Emma was very helpful and made it happen. Thank you
Leon · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 12 October 2026
Dear Leon,
Thank you so much for the great review, it was a pleasure working with you, all the best in your new Home.
Thanks
Sam
★★★★★ 5/5
GoogleThe best real state agent ever.
Professional and cooperative team
Eyad · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 12 October 2026
Dear Eyad. Thank you so much for your amazing review, its been an absolute pleasure working with you over the years. Thanks Sam
★★★★★ 5/5
GoogleExcellent service from start to finish. A very experienced group of staff, great communication, fast and precise. A good knowledge of the local area caps it all. I have used Your Move since 2009 and never had an issue. Highly recommended.
Richard · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 12 October 2026
Hi Richie
Thanks for the review, always here when you need us 🙂thanks Sam …
★★★★★ 5/5
GoogleHad the pleasure of buying my first house with the help of Craig Scott who was fantastic. Craig was personable, honest, and very knowledgable when it came to the viewings and subsequent dealings where he would even work out of hours just to keep me informed. Would 100% recommend Your Move when looking to buy (can’t speak for the rental side yet) and am so grateful for all their help.
Harry · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 12 October 2026
Dear Harry.
Wow!! what a great review, Thank you. Thanks Sam 🙂 …
★★★★★ 5/5
GoogleIt's not often you get an estate Agency that really delivers. We have used Your Move Southsea as both landlords and private selling. They have a knack for talent, communication and importantly vision. Recently we were introduced to Craig to sell our property.
First impressions count and completely took time to understand our brief, clear objectivity and vision, not to mention his interpersonal skills are first class!
New to estate agency but you would know it and that is they key for any business, get the right people in place that have the core skills. Thanks again Craig!
Martin · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 24 December 2025
Dear Martin
Thank-you so much for this amazing review. 🙂
Kindest Regards
Sam …
★★★★★ 1/5
GoogleWhen attempting to view properties, you are contacted by presumably a head office agent on Whatsapp. I don’t have an issue giving all my private information now required to just to view, however no one from the local branch ever contacts you or answers the phone, so it’s all in aid of nothing. Would say I wouldn’t use again, but I couldn’t even get that far.
Aly · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 16 April 2026
Dear Aly
Thank you for your comment, when you first make contact via our website, Grace our autobot asks and directs you to the correct department based on your answers . Unfortunately if you are either unable or unwilling to supply your contact information your request would need to go through our other communication avenues ie: Phone, email or property links. Apologies for any confusion this may have caused. Thanks
Sam
★★★★★ 5/5
GoogleMoving back to Portsmouth and found a fantastic property with Your Move. Libby Williams was the point of contact for the property and she was brilliant. She was very professional and helpful with all the paperwork and getting me into the property in time. She was responsive with calls and emails and always kept me up to date with what was going on. She made the whole onboarding process stress free and easy.
Thank you Libby.
Luke · 12 October 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 9 October 2025
Dear Luke,
Thank you so much for your great review. We are so please we were able to assist you in finding your new home. All the best and thanks again, Sam
★★★★★ 5/5
GoogleWould highly recommend Your Move for both landlord services and sales. Communication was great and service was always professional and friendly. Special thanks to Vicky and Josh for their help throughout.
Jessica · 9 October 2025 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied · 23 October 2025
Thankyou for your kind words Jessica. It was a pleasure dealing with you and both Josh and I wish you all the best for the future.
★★★★★ 5/5
GoogleHad a great experience, Beth was so friendly and helpful - made buying our first place really smooth. (As was Rebecca who we also dealt with!) Thank you so much !
Chloë · 9 October 2025 · Your Move Edward Rose Camborne (12 Commercial Street)
Agent replied · 23 October 2025
Many thanks for your great 5 star review. We are delighted to move you into your new home and the team wish you well for the future.
Regards
Jennifer Jelbert
Senior Branch Manager
★★★★★ 4/5
GoogleThe Lettings staff was very help and supportive, it was very nice
Chandni · 9 October 2025 · Your Move Edward Rose Camborne (12 Commercial Street)
Agent replied · 23 October 2025
Thank you so much for the wonderful 5-star review! Mrs. Chandni and the entire Lettings team are thrilled to hear your kind words. We're so glad we could support you and make the experience a positive one. If you ever need anything in the future, we’re always here to help!
Darin Thomas
Lettings Manager
★★★★★ 5/5
GoogleI had a great experience renting a place here. Frances did an excellent job supporting me throughout the whole contract process, and always quick to respond to my questions. Vic was also very helpful and attentive, which made the process quite smooth. Thanks to both of them. Highly recommended!
Rodrigo · 2 October 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 23 October 2025
Thank you Rodrigo for the lovely review. We really appreciate this and hope you enjoy the new home.
Best Wishes,
Vic & Frances
★★★★★ 4/5
GoogleGood communication from Frances and Haley
Processing new tenants would recommend
Your move for a professional service
Bernard · 2 October 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 23 October 2025
Thank you for the review Bernie! We hope it goes well with your new tenants
★★★★★ 5/5
GoogleTheo was exactly who we needed to speak to when looking for a property in Southampton area. Thanks Theo.
A · 2 October 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 23 October 2025
Thank you for your review!
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