112 reviews from sellers, newest first, with the office each one is about.
★★★★★ 5/5
View Agents SellerExcellent experience.
The whole team in the Llangefni office, especially Gwenan, were professional, helpful and understanding at what was a difficult time for me in selling my late brother's house which had also been the family home. I would have no hesitation in recommending them to anyone.
Kathryn · 28 September 2016 · All Wales Auction / Williams & Goodwin Auctions
★★★★★ 5/5
View Agents SellerA real hands on approach, sets Williams & Goodwin apart from other estate agents.
When we decided to market or property, the choice of estate agent was critical to our plans.
As we were on a tight schedule it was appreciated that Tim managed to fit in a appointment with us at short notice.
From start to finish, I can't praise Williams & Goodwins enough, special mention goes to Julia who was our contact at the office.
She was always available to keep us informed on how the viewings were going.
And when we found our buyer Julia was invaluable to the smooth conclusion of the sale.
After selling many houses over the years, my wife and I can whole heartedly recommend Williams & Goodwin.
Clyde · 28 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Thank you for your praise Clyde not only do we try to act promptly to our customers needs, but it was great to see that by proactively contacting our applicants once instructed we were able to generate a number of viewings, and achieve an acceptable offer within the first few days of marketing. It is also particularly pleasing for you to recognise the importance we place on the progressions of sales, to completion, and Julias assistance in checking the sale progress through to completion.
I hope the move to your new property in the village proved equally successful and you manage to carry out the adaptations you have planned.
Regards Tim
★★★★★ 5/5
View Agents SellerBangor office Williams and Goodwin
had my property on the market with the Bangor office and would like to praise the staff at the branch who were helpful , attentive and nothing was too much trouble .
They kept me informed with every step of the process and were very informative and knowledgeable and pleasant to deal with .
Nadine and venessa are a huge credit to the company and were so accommodating and professional at all times , Excellent
Paul · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Thanks for the comments Paul, we place a great deal of importance on training our staff so delighted to see that results are being shown with the knowledge that Vanessa & Nadine are seen be customers as assets
★★★★★ 5/5
View Agents SellerTailored approach and thoughful
Helpful and communicative. Tailored approach saves a lot of time.
Robert · 27 September 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 17 November 2016
Thank you for taking the time to provide us with feedback., Williams & Goodwin strive to provide excellent customer service to all clients and customers, whether it is helping you to buy, sell or let. If you need to discuss the marketing of your property in the future or if you need some information, feel free to contact our friendly staff again.
★★★★★ 5/5
View Agents Sellerhassle-free, excellent
I've been dealing with 'vanessa davies' whilst looking for a house, and she has been an absolute star! I feel so comfortable with her.. Like nothing is trouble for her and she's even stayed in work late one night for me whilst we were going through my house prefrences.
She keeps me updated with my prefrences all the time through email which is brilliant.
She really does go the extra mile for people!
Very professional, friendly and an excellent staff member, I would recommend W&G to anyone looking for a home.
Thanks guys
Emma · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Some great praise for Vanessa which I have passed onto her. She takes a great deal of pride in her job in trying to find people a home to suit their needs, and I am delighted that you felt the service received seemed effortless.
Regards Tim
★★★★★ 5/5
View Agents Sellerexcellent in every way
Rating only, no written review.
Jean · 15 August 2016 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd
★★★★★ 5/5
View Agents SellerGood communication at all stages of the sale
Would like to say a special thank you to Gemma at the Holyhead office for her excellent communication through all stages of the selling process, particularly the latter stages where things could very easily have fallen through.
Julian · 1 August 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 19 January 2017
Hello Julian,
Thank you for taking your time to provide us with the positive feedback. We would like to thank you for providing us with the opportunity to work with with you and are delighted that we were able to help you reach your goal. We trust that you will recommend us to friends, family and colleges.
Once again thank you very much and we wish you all the best with the future.
★★★★★ 5/5
View Agents SellerWe chose Williams & Goodwin to sell our property due to their efficiency & proffesionalism.
Throughout the process of selling our home, Williams&Goodwin have been friendly yet professional as a team, offering advice and support. We would especially like to thank Nadine Calvaley whom has been excellent in keeping us updated with any developments with the sale and providing advice and support throughout.
Bethan · 22 July 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
View Agents SellerReview offending of property sale
Gwennann was handling a house sale/ auction for us.
Throughout the process she kept us fully informe, by post,email and phone,and responded quickly when ever we contacted her.
She was courteous,approachable and professional through out.
Gloria · 6 July 2016 · All Wales Auction / Williams & Goodwin Auctions
★★★★★ 5/5
View Agents SellerExcellent.
Selling my property with the Holyhead, Williams& Goodwin office was a pain free and seamless experience, friendly staff that were very helpful and could not have done more . Very happy customer
Vivien · 5 July 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 17 November 2016
Vivian, thank you for your kind words and for giving Williams & Goodwin the opportunity to sell your property. We are delighted that you found the service pain/stress free. If we can be of any further assistance to you in the future, do not hesitate to contact us. Many thanks.
★★★★★ 5/5
View Agents SellerImpeccable service
We have bought and sold many properties in the last 15 years and therefore have encountered many estate agents, Williams and Goodwin stand head and shoulders above the rest. From the moment Tim Goodwin came to value our house we where made to feel at ease and confident in the team. The turnaround from when we instructed them to our first viewing was a matter of days - as busy self employed people we where unable to do viewings so the team undertook all viewings for us - completely hassle free for us! The team has communicated throughly and consistently with us and the buyer leading to a speedy sale. We have felt comfortable in contacting and speeking to all the team at the Bangor branch and we will not hesitate in using them again and we will certainly recommend to our family and friend
Christina · 17 June 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 18 June 2016
Christina and Guy thank you so much for going to the trouble of posting a review. You had done such a fantastic job of. renovating the house it was a pleasure to show people around and I am delighted we achieved such a quick exchange for you. Also a big thank you for the recommendation in Lon y Bedw, this week.
We received an acceptable offer today. Here's to the next project.
★★★★★ 5/5
View Agents SellerGreat service
Rating only, no written review.
Martyn · 11 June 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
★★★★★ 3/5
View Agents SellerThank you to Vanessa, Nadine and Jonathon for your courteous manner at all times.
Bangor Btanch.
Nerys · 9 June 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 10 June 2016
Nerys
Thank you for going to the trouble of reviewing our service, I am pleased to see that the sale of the property has now been completed, and your courteous comments have been passed onto all the staff concerned. We wish you all the happiness in your new home.
Regards
Tim
★★★★★ 5/5
View Agents SellerWould highly recommend
All our dealings with The Property People have been superb.
They are friendly, professional & prompt in their dealings with us.
Donald · 4 June 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 15 June 2016
Many thanks for taking the trouble to review Williams and Goodwin, we pride ourselves in providing great customer service. We look forward to helping you again in the future.
Kind Regards
Julia
★★★★★ 5/5
View Agents SellerHassle-free, professional and friendly
I decided to place my home for sale with Williams and Goodwin estate agents. I met with Tim Goodwin at my home and he was friendly, professional and knowledgeable about the current housing market.
Within one week I received an offer on my home and secured a sale! Very impressed with the service provided. All of the team at Williams and Goodwin are brilliant and I would recommend them to anybody wanting to sell their property. Thanks very much! C Williams xD
Anonymous · 1 June 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 7 June 2016
Thank you for giving us the opportunity to offer your property for sale, myself and the team were delighted when we successfully secured a buyer for you within the first week! We pride ourselves in customer service especially in keeping both buyers and sellers updated on every step of the way through the selling process.
★★★★★ 5/5
View Agents SellerFriendly and professional
I found Williams & Goodwin staff very efficient, friendly and professional. Julia made me feel totally satisfied that she was working hard on my behalf to sell my property and I was a valued customer.
I will recommend Williams & Goodwin The Property People Ltd. to other friends who wish to sell their property.
Maureen · 16 May 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 19 May 2016
Maureen I know Julia was delighted to help you with the sale of this property as although you had been on the market with another agent for a number of years, it was great that once we were instructed we were quickly able to find you a purchaser who is delighted with your house. We fully understand how hard it was for you to move after having spent over 30 years at the property but you are no doubt delighted that the new owners intend spending just as long raising their family at the property as you did. I trust you have just as happy a time in your new bungalow in Menai Bridge, and continue to enjoy your gardening.
★★★★★ 5/5
View Agents SellerExcellent service from the Llangefni Sales Office.
We had a property to sell that was in need of modernisation. The sales staff were confident that the property would sell. They were all very friendly, informative and helpful and when they had an interested buyer, the staff kept us updated with the progress of the sale. The staff were highly proficient in negotiating the sale and in reaching a mutually acceptable price for the sale of the property. Any problems that were encountered were dealt with efficiently and diplomatically. They were truthful and gave realistic targets for the likely timescale for a sale. This is the second property that this Sales Office have sold for us and I would have no hesitation in recommending them to others.
Hilary · 11 May 2016 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)
Agent replied · 18 May 2016
Thank you for your great review of our service. This is what we strive to achieve at all times, so it is fantastic to have such positive confirmation. Thank you.
★★★★★ 5/5
View Agents Seller"Long distance information"
Although I lived 80 miles away from the property I was buying through Williams & Goodwin and I never met any of the employees the information that I received over the telephone was incalculable, the staff were always courteous and any requests were dealt with promptly a well deserved pat on the back to all concerned and if ever I will have any property to sell in the future I would not hesitate to use the services of Williams & Goodwin.. Well done.
Frank · 11 May 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 13 June 2016
We are very pleased that the sale went through for you Mr Egan and that you find the process with our agents swift, It was a pleasure to work closely with you & the solicitors in order to make it a smooth transaction.
Now the stress of the move is over I hope you can sit back and enjoy your new home.
Regards
Rhys
★★★★★ 5/5
View Agents SellerSale of Holborn Close
We, found all the staff at Williams and Goodwin to be very helpful, polite and friendly. They found a buyer in less than a week for us. Overall very happy with the service we have received.
JOHN · 11 May 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 13 June 2016
Thank you for giving us the opportunity to offer your property for sale, myself and the team were delighted when we successfully secured a buyer for you in less than 1 week. We would like to thank you once again for using Williams & Goodwin.
★★★★★ 5/5
View Agents SellerFantastic
Thank you so much to Nadine for everything she did for us. She was always on the other end of the phone and would keep us updated on every matter. Thank you.
Heulwen · 29 April 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 19 May 2016
Heulwen I know Nadine prides herself on keeping both buyers and sellers updated on every step of the way through the selling process. We are delighted to have helped you with your move and wish you every happiness in your new home.
★★★★★ 5/5
View Agents SellerFantastic
Thank you so much to Sally and Mark for overseeing the sale of our house. They were both very helpful and worked hard to get the sale through on a tight deadline! Fantastic service, friendly and approachable. Thank you
Heulwen · 29 April 2016 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)
Agent replied · 23 May 2016
Thank you for reviewing our service, we are pleased it all went through ok for you. Kind regards.
★★★★★ 5/5
View Agents SellerEXCELLENT SERVICE
I would highly recommend Williams & Goodwin to anyone thinking of selling their property. Sarah and Elin were extremely helpful, professional and friendly.and kept in regular contact.. Originally I had been thinking of using an online agent to sell my home but I doubt very much that I would have received the personal service that I received. I would most definitely use Williams & Goodwin in the future.
Glynis · 25 April 2016 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd
★★★★★ 5/5
View Agents SellerExpert, professional and personal
I am delighted with the service I have received from Williams & Goodwin's All Wales Auction arm. Never having offered a property for auction before, I was truly impressed with the skill and expertise of the team, with their professional approach and their personal attention, all of which gave me confidence in this specialised area of the property market. I was kept informed at regular intervals of the numbers of viewings, all of which were accompanied and conducted by the very knowledgeable Peter and I felt in control but supported most ably by Gwennan in the office, who always responded to any of my queries with assurance and understanding. Thank you to the whole team for an excellent outcome and brilliant service..
Mary · 15 April 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 19 April 2016
Mary we are delighted in the outcome that we managed to achieve for you at last weeks auction. It is nice of you to have recognised our professionalism and expertise. We firmly believe that by spending so much time on training staff with such a critical transaction as a house sale, this helps us provide best advice, and as was seen in your case achieve the maximum exposure to reach your best price.
★★★★★ 5/5
View Agents SellerCustomer Care
Excellent customer service, good communication with the sale of my property, helpful at all times. Providing advice and guidance when needed on various matters.
Great new office and new boards which look very professional.
Lindsey · 30 March 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 5 April 2016
Lindsey, Thank you for going to the trouble of posting a review. The new office has received a lot of positive feedback and the launch of our re-branding and new boards was planned to coincide with our office relocation. The impact has been superb and it is nice to see that customers are noticing it.
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