Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWe booked a viewing in and due to traffic we were late by 10 mins. The agents meeting us had an attitude where her ignorance superseded her arrogance.
Nevertheless, we liked the property and put in a bid and after chasing the office the communication was absolutely poor. I have no idea how this company conducts its business with poor performance on every level. We would not recommend dealing with them and now have put in an offer for another property with a local company, and the attitude with them compared to William H Brown is chalk & cheese.
Amjad · 12 October 2022 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 17 June 2024
Hi, thank you for taking the time to provide our William H Brown team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
★★★★★ 5/5
GoogleThanks Dan you were absolutely brilliant from the start to the end and worked so hard all through the process, including working on your days off to help me push things forward. I really valued your advice and support. Really appreciated your proactive approach. Thanks SajPositiveResponsiveness, Quality, Professionalism, Value
SAM · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleDan Appleby was very professional and efficient in sorting out our Mortgage for us and we will use his service again.PositiveProfessionalism
Deji · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleDaniel our mortgage broker done a briliant job. He is always available even on his days off . I recomend him 100% . Thank you for your great job.PositiveResponsiveness, Quality, Professionalism, Value
Vaidas · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleDaniel Appleby was very helpful and supportive from beginning to end. Very lovely guy, problem solver.for him 24 hr is working hr which means a lot. Specially when you feel lost or things not moving as you expect. He is always there to give that extra push.. hats of man..👏👏PositiveResponsiveness, Quality, Professionalism, Value
Sayed · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleMany thanks to Dan for sorting out my remortgage, Dan was very approachable, helpful and worked very hard to get my deal sorted even though he was not well himself he went beyond to sort everything out for me. 100% recommdable and I will definitely use his services again. Thanks Dan.
ShahadPositiveQuality, Professionalism, Value
Shahad · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleOur experience of WHB was excellent right from the start, in particular Daniel who was professional right from the start. What was impressive, he was always communicating at every stage of the application up until offer. Forget the 9to5, Daniel always went the extra mile to communicate with us during his days off and after office hours. You don't get nowadays!! We will definitely go back to him for all future business.PositiveResponsiveness, Quality, Professionalism
Rashid · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleVery satisfied!!! Mr. Daniel Appleby is a special professional in what he does, he was very careful and involved in all the details, he îs transparent and genuine, consistent and without bias, offering safety and stability. In our real estate transaction we were pleasantly impressed and we would warmly recommend him. Thank you Mr. Daniel Appleby.
Maria Oprescu
Gheorghe Rupa.PositiveResponsiveness, Quality, Professionalism, Value
Maria · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleI would recommend William H Brown team’s services to everyone. Daniel worked long hours navigating complicated situation to make sure that we receive the best mortgage offer. And the rest of the team are very helpful and responsive.PositiveResponsiveness, Quality, Professionalism, Value
Inga · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleWorking with Daniel Appleby was fantastic. I found him as someone who has great experience and deep knowledge. He is very thorough in everything he does and can be depended upon to get the job done. Excellent and result driven. Works towards maximal customer satisfaction. That's Daniel Appleby's way. Daniel Appleby always maintains very good relation with clients and I would highly recommend.PositiveResponsiveness, Quality
Maju · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleMy experience with Danial mortgage broker has been tremendous. He is so professional and friendly at the same time. I feel really comfortable communicating with him throughout my mortgage process. I was well informed at all the time. I will definitely recommend to my family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Ays · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleI met Daniel Appleby on the off chance the in-house mortgage broker could get me a better offer, and I am so glad I did! He has been nothing but helpful throughout the entire process; it's a stressful enough process as it is, but Dan really kept me in the loop, worked quickly, and went above and beyond. Thank you so much for your help Dan!PositiveResponsiveness, Quality, Professionalism, Value
R · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleDaniel Appleby, he is my mortgage broker, his service attitude is great, and his work efficiency is excellent. He is always looking for the best way to maximize our benefits. I am very satisfied with his service and I would highly recommend him. Daniel again thanks for your help!PositiveResponsiveness, Professionalism
Linda · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleWe had the pleasure of being assisted by Daniel Appleby, who made all the difference in how we experienced our first house buying. He responded promptly to our needs and explained everything we needed to know. He showed a professional attitude at all times, which we appreciated a lot. I will definitely recommend his services to all our family members and friends.PositiveResponsiveness, Quality, Professionalism, Value
Elena · 25 August 2022 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
★★★★★ 5/5
GoogleWow! So very refreshing to find a team that are only too happy to help and advise. They have been amazing and so very patient with me - going above and beyond anything I expected. I have no hesitation in recommending the guys and gals to everyone, and should I need the services of an Estate Agent in the future, I would definitely go back to them. Big thank you in particular to Paul, Debby and Tina.PositiveResponsiveness, Professionalism
Annette · 25 August 2022 · William H Brown Incorporating Porter Glenny Grays
★★★★★ 5/5
GoogleMy husband was very impressed with WHB when Alana arrived to value our house, she was friendly and professional. Her warmth and interest in us as clients outweighed the sales pitch of getting our business. This helped us make the decision to go with WHB. From the very start of our sale, Debby listened and understood us as clients. She professionally hosted each viewing for us which meant that the stress was taken from us straight away. Debby worked hard to get us sold at the top end of our valuation and her advice along the way was invaluable. She always told me to trust the process and it is really true, her experience leads the way. I have been able to contact Debby at any time, often late into the evening, for a comprehensive update. Our sale had it’s hurdles but without Debby, we wouldn’t have secured our new home. Thank you for your dedication and hard work. Your determination has helped us no end! Your personal touch and reassurance has made the process of selling our first home easier. I remember standing in my living room and showing Debby the exact house I wanted on right move… she said she’d help us get it. Guess what? We did it!! Onwards and upwards to the house we wanted all along and Debby helped make that happen.PositiveResponsiveness
Chelsea · 25 August 2022 · William H Brown Incorporating Porter Glenny Grays
★★★★★ 4/5
GoogleMy experience has been very positive overall. Alana was great and put us at ease when she came to value our house. The marketing of our property was spot on and we secured an offer quickly because the price was right. The photographer was also fab! Debbie was very helpful at different stages of the process. There was a slight dip in contact at some points in the middle but when Sarah Ellis came on board, she was absolutely amazing and worked hard to push us through on time. She was so responsive and helpful which I really appreciated. A massive thank you to the team.PositiveResponsiveness, Quality, Professionalism, Value
ANNE-MARIE · 25 August 2022 · William H Brown Incorporating Porter Glenny Grays
★★★★★ 1/5
GoogleTerrible service.
Terrible communication.
Simply the worst i've ever dealt with and cost us over £4k in wasted fees.NegativeQuality
Roy · 18 June 2022 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 17 June 2024
Dear Roy, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review / complaint is genuine, we would very much like to investigate your dissatisfaction further and ask that you please contact us at socialmedia@williamhbrown.co.uk in order to resolve this.
★★★★★ 1/5
GoogleAVOID LIKE THE PLAGUE!!!!!!!
Absolute complete set of incompetent, inexperienced people. Buying and selling properties over two decades i've never had a more awful experience. If you seriously care about getting your property sold or being able to trust that your estate agents represent you fully as clients, DO NOT USE.
If you are a buyer, BEWARE. They will repeatedly lie and invent things to get you to complete the transaction, spend thousands only to be left with no property at the end due to inconspicuous circumstances. Be particularly wary of the branch manager Kieran Jones and Charlie Maynard, very very low quality professionals.
Once again, AVOID LIKE THE PLAGUE.
Stef · 18 June 2022 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
★★★★★ 1/5
GoogleRating only, no written review.
I · 17 June 2022 · William H Brown Incorporating Porter Glenny Grays
★★★★★ 5/5
GoogleRating only, no written review.
Russell · 17 June 2022 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thanks for giving our William H Brown team a five-star review. If we can help with anything else please give us a call.
★★★★★ 1/5
GoogleRating only, no written review.
Waqar · 17 June 2022 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
★★★★★ 5/5
GoogleRating only, no written review.
Paige · 17 June 2022 · William H Brown Incorporating Porter Glenny Grays
★★★★★ 1/5
GoogleRating only, no written review.
Kulwinder · 17 June 2022 · William H Brown Incorporating Porter Glenny Grays
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.