5/5
We found W H Brown Agents very customer oriented, especially Debbie in selling our property in Grays, Essex. For example, keeping us updated in all aspects of the sale and working towards a successful sale of our house. (WELL DONE!
Trusted Agent profile
★★★★★
651 reviews across 3 offices and 1 platform
William H Brown Incorporating Porter Glenny has three offices, in Grays and Havering (two offices). Together they have 651 reviews on 1 platform, rated 4.6 out of 5 overall.
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William H Brown Incorporating Porter Glenny's three offices, most reviewed first. Each has its own page.
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5/5
We found W H Brown Agents very customer oriented, especially Debbie in selling our property in Grays, Essex. For example, keeping us updated in all aspects of the sale and working towards a successful sale of our house. (WELL DONE!
5/5
Very pleased with the W H Brown EA in Grays. We like the way the property was advertised and attracted many viewers in one day. That allowed to sell the property above the asking price. Debbie B was very proactive with gaining the relavant information and updated us on regular basis. It took a long time to sell the property but Debbie made this process smoothly. Thank you.
5/5
Recently sold my property through them. It was a particularly difficult sale as it was part of a divorce as well as the management company being extremely awkward with providing information to solicitors. Allways kept well informed and very very helpfull staff. As I said it was a difficult sale due to the situation and it took 20weeks to complete. But this was made a lot quicker with the help from William H Brown who Was always very quick to get or ask assistance when they had obstacles especially when the management company became difficult to extract relevant documents and information for the solicitor. I want to thank all the staff Especially Sarah and Debbie for all their help and will definitely recommend them to anyone.
5/5
Surprisingly an human factor by Letting Agency in UK who made a comfortable move along with the necessary fixture in the move in property. I can assure that if there is a delay in moving date, you get what is needed in the property. Thanks to “Coral Taylor” and special words for “ Neal Andrew’s” - Experienced at Grays, UK
5/5
I had a great experience dealing with William H Brown, whenever I have called the staff were more than friendly and able to help. I dealt with Hal for my mortgage and he was more than happy to help me with any enquiry no matter how big or small. Very efficient and got back to me when I needed him to.
5/5
So far we have received a great service. Debby has been amazing with our time sensitive sale and purchase. She kept in contact so we were never out the loop. Paul and Chloe have also been really helpful.
5/5
William H Brown Grays have been great. Our agent Callan was a star from day one. He showed us around the property and was happy to answer any questions we had. We decided to go for the property we viewed and he still checks in once in awhile to ensure we are settling in well. Very good customer service from him and a great personality to match! Thanks so much Callan and the William H Brown team!
5/5
I can't fault William H Brown Grays. We sold our house within two days and for over the asking price. We were kept duly informed along the way and all staff were pleasant, polite and knowledgeable. I could sense how important it was for them to carry out all tasks to the best of their ability. They went over and above the course of duty for us. Thoroughly recommend !
5/5
Very pleased with the high standard of service we have experienced with Sarah Ellis and the wider mortgage and lettings team at WHB Estate Agents. They have a very strong grasp of the market broadly as well as specific expertise in our local area. We wouldn't hesitate to recommend this team to anyone buying/selling/renting a property.
5/5
Just wanted to say that Hal from the mortgage team Grays was incredibly helpful when I called the other day, the way he spoke through all the options and services that William H Brown offered was noticeably more professional that the other estate agents I spoke to. I came away excited to get viewing and hopefully buying my first flat. Thanks again!
5/5
We had a fantastic experience working with "William H Brown" while in the process of purchasing our first home. Debby was absolutely fantastic and she went the extra mile to ensure everything was smooth for us. Would definitely recommend to anyone who's looking to buy a property.
5/5
I recently sold my property with William H Brown and I would just like to thank Debby and Paul for their hard work. I feel like a valued client as they looked after my interests and took care of the whole selling process for me. I felt that I could trust them throughout, which is a rare feeling for estate agents!
5/5
Neal as the letting agent on the property has been amazing! Quick responses, I can always reach him on the phone and he's always quick to help with any questions or resolve any issues I have. He found a great tenant within days of the property being marketed, and I hope this will continue to be the beginning of a great partnership, I will recommended his services time and time again! Thanks again to Neal and the William H Brown team :)
5/5
Really impressed with WHB and the service I have received. As a Landlord the sheer amount of rules, regulation and documentation that needs to be in place can be overwhelming. However I had the opportunity of working with George, a senior lettings negotiator from WHB and he took the time to explain everything, giving me different options to suit my needs. He also managed to get an agreed let in less than a week. George was fantastic with keeping me updated on the progress throughout. I have already enlisted George to help with my future investment properties. Thanks for everything!
5/5
I cannot express how much this estate agents provides the absolute best service, guidance and help thought the whole process of purchasing our house. Special thanks to Debby Black, one of the estate agents, who went above and beyond with our journey of purchasing our first home. Highly recommend to anyone who is considering signing up to William H Brown. Praises all round. From Frances Acquokoh
5/5
As first time buyers, Debby was very helpful and explained the housing process which was extremely important given we knew nothing about the housing market. Debby was kind and thoughtful and we're very appreciative of the help given. I would definitely use William H Brown again, especially as the members spoken to were also very helpful. I would also recommend the service.
5/5
I just wanted to share my experience about William H Brown Estate Agents selling our home. Originally we went with multi agency with 3 estate Agents However it was clear from the outset that William H Brown were cut above the rest, Paul Hull did the original appraisal and his manor and professionalism was second to none!... After 2 weeks they had put forward the most viewings so I decided to go exclusive with William H Brown. They sold the house but this was only the beginning of the journey as the value in a good Estate Agent is in getting the house sale to exchange of contracts, Unfortunately our buyers dropped out of the sale but they found us a new buyer straight away and we have now exchanged contracts and should complete later this month. A big thank you to Paul and Debby for all your help. I would highly recommend William H Brown estate Agents in Grays
5/5
I have had a fantastic experience with William H Brown Estate Agents Grays! They have been extremely helpful during my house purchase journey right from the start and till the end. Debby Black assistant branch manager at Grays was the lovely individual who introduced me to the house. She provided me with remarkable service. She has been excellent! Debby supported me throughout the whole experience, we had a few hiccups along the house journey but Debby helped me throughout and kept me motivated. She is a lovely individual and a huge asset to the company. I would like to take this opportunity to thank Chloe Turner at the Grays branch who showed me the house on several occasions even last minute she showed up and never said no to showing me around. Thank you Chloe! And finally I would like to thank Jenna Freemantle sales progressor who has been helping me complete the house purchase, she has been phenomenal. I cannot fault her! I think I must've called Jenna around 100 times a week regarding updates on the house, she always answered my calls and helped me with all queries/questions I had. Thank you Debby, Chloe and Jenna for your services! You have all been marvellous. I would highly recommend the company to everyone especially first time buyers!
5/5
I would like to Thank William H Brown , specially Coral Taylor, for being very helpful and supportive. They were very punctual in the process of my renting. They made all the process of letting in 10 days ! And actually I was nagging about moving in very soon - sorry about that 😇- as I was planning a vacation leave … They managed to get all the process done earlier to the date we planned at the start ! Thank you guys and keep the hard work up !
5/5
We had specific needs when we asked Paul to sell our house. He was able to not only reassure us but also found the perfect property for us to buy. Having an estate agent who sees you as people and not just an end result was a good feeling. Throughout the whole process Debby was such good support. She made us feel really important and understood our specific needs such as coordinating care for my husband. Her tact and skills at negotiating with buyer and seller are legendary plus Debby goes that extra mile, showing dedication to both us and her profession. We really felt confident in her hands. Chloe also needs to be mentioned for her reassuring presence both with visits to properties but her calm presence on the phone. It is often said that moving is a stressful process! But with this team we felt confident it would come to a good end. We are now happy in our new home and thank the team for their support.
5/5
I could not have asked for a better brunch to take care of us. Hal was our mortgage advisor and he was nothing but excellent. He really took care of us as first time buyers and got our home within two months! He was more than happy to explain everything to us and he was literally available at anytime for us whenever we had a question. All of the members of staff in that brunch was so helpful and friendly. You can definitely put your trust in these people to do the best for you. Words can not express how grateful my partner and I are🙏 special thank you to Hal and Debbie ❤️ You both are legends
5/5
Margaret and the Team was fantastic and got us a really quick sale Thank you
5/5
Margaret was outstanding all the way through our sale, i thoroughly recommend you request Margaret at the Rainham branch as she went above and beyond for us x
5/5
I would like to thank Margaret and the team from he rainham branch for assisting with the sale of my home. Margaret was always on hand when needed and kept us updated with information.
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Grays has the most, with 432 reviews rated 4.7 out of 5, followed by Havering (82 Rainham Road) with 149.
The three William H Brown Incorporating Porter Glenny offices, by town:
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