1/5
GoogleWorst experience ever do not waste your time as we have, we had minimum veiws so if you are looking to sell not good.
Trusted Agent profile
William H Brown Incorporating Porter Glenny reviews in Grays and Havering
★★★★★
596 reviews across 3 offices and 1 platform
William H Brown Incorporating Porter Glenny has three offices, in Grays and Havering (two offices). Together they have 596 reviews on 1 platform, rated 4.6 out of 5 overall.
596
Reviews on Google
All 3 offices
Our offices
William H Brown Incorporating Porter Glenny's three offices, most reviewed first. Each has its own page.
- William H Brown Incorporating Porter Glenny Grays1 Orsett Road, Grays, RM17 5DA391 reviews · 391 on Google (4.6)0 in the last 90 days
- William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)82 Rainham Road, Rainham, RM13 7RJ135 reviews · 135 on Google (4.6)0 in the last 90 days
- William H Brown Incorporating Porter Glenny Havering (77 Main Road)77 Main Road, Romford, RM2 5EL70 reviews · 70 on Google (4.0)2 in the last 90 days
Latest reviews from every William H Brown Incorporating Porter Glenny office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleA huge thank you to Jason, Jasmine, Sunisha & the whole team for all your support throughout our buying journey. From start to finish, you've all been incredibly helpful, honest, and transparent, always kept us updated and making sure we knew exactly what was happening. Your communication, professionalism, and genuine care made such a difference. We really appreciate everything you did to help us finally get over the finish line. We couldn't recommend you highly enough. Thank you again! B & A
Agent replied · 12 October 2026
Thank you so much for sharing your experience with us! We are thrilled to hear that our team provided helpful, honest, and transparent support throughout your buying journey. We pride ourselves on our communication, professionalism, and genuine care for our customers. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent service from start to finish! A special thanks to Jasmin & Sunisha who were very professional, well organised and kept me informed throughout the process. I would definitely use again & would highly recommend.
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with our team. It was our pleasure to assist you and we look forward to working with you again in the future. Thank you for your support and recommendation! Best wishes, Lucy, Customer Feedback and Support Team
4/5
GoogleRating only, no written review.
Agent replied · 12 October 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleI can’t thank WilliamHBrown estate agents in Gidea Park enough! From the initial valuation through to completion I was very pleased. I want to mention Jasmin in particular, from our very first meet, her professionalism, emotional intelligence and market knowledge was outstanding, a real credit to WilliamhBrown. I would also like to thank all of the team individually for their excellent communication skills and dedicated support. I would highly recommend them!
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled that you had a positive experience with our estate agents, especially with Jasmin. Our team strives to provide exceptional service and we are glad that we were able to meet your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleWorse phone call I ever had from estate agent,so rude,this is not how you treat you clients.
Agent replied · 12 October 2026
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@Connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Google⭐️⭐️⭐️⭐️⭐️ I would like to extend my sincere thanks to Jasmin and Jason at William H Brown, Gidea Park. During what was an extremely stressful property chain, Jasmin effectively took control of the entire process. Her communication was exceptional even when there were no updates, she made a point of calling simply to reassure me and keep me informed, which greatly helped to ease the stress. As a property professional with over twenty years of experience, I rarely come across individuals of Jasmin’s calibre. Her professionalism, commitment, and proactive approach are truly outstanding. She is a real asset to the firm and delivered a consistently high level of service throughout. I would not hesitate to recommend William H Brown, Gidea Park, to anyone looking for knowledgeable and genuinely supportive estate agents.
Agent replied · 12 October 2026
Thank you for your kind words and recommendation! Our team at William H Brown, Gidea Park prides ourselves on providing exceptional service and it's great to hear that Jasmin and Jason were able to make your property chain experience less stressful. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThere have been a number of issues in our building and with our apartment, however, this was through no fault of the Grays Letting Team who have always been helpful and supportive. I would particularly like to thank Lisa Tricio for her quick responses and help, she has always treated us excellently as tenants and really goes above and beyond.
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide exceptional service to all of our tenants. We're happy to hear that Lisa was able to assist you quickly and effectively. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had an excellent experience working with Summer Rudduck and Toni Leigh during my property purchase, and I honestly couldn’t have asked for better support. From the very beginning, they were professional, approachable, and incredibly knowledgeable, making what can often be a stressful process feel smooth and manageable. Summer and Toni were always available to answer my questions, no matter how small, and took the time to explain everything clearly so I felt confident at every stage. Their communication was outstanding, they kept me updated throughout the entire process and made sure nothing was overlooked. What really stood out to me was their dedication and care. They didn’t just help me find and secure a property, they genuinely looked out for my best interests. Even after the purchase was completed, they continued to offer support and guidance, which made a huge difference. I’m truly grateful for all their hard work and would highly recommend Summer Rudduck and Toni Leigh to anyone looking to buy a property. Their professionalism, friendliness, and commitment made the entire experience a positive one.
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience working with our team at Summer and Toni Leigh. We strive to provide professional, approachable, and knowledgeable support to make the property purchase process smooth and stress-free. Your satisfaction is our top priority, and we are grateful for the opportunity to help you find and secure your dream property. Thank you for choosing us and recommending us to others! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleExceptional service, great experience. I highly recommend William Brown, always quick to respond, effective and friendly. Neel has meet all my expectation , from the initial communication through to the start of the tenancy he has been professional, communicative and provided all the relevant help and guidance I have needed. Very experienced, knowledgeable organised and helpful , answered all my questions in a quick and detailed manner. I will use them again. Many thanks Neel.
Agent replied · 16 April 2026
Thank you for the amazing review! Our team at William Brown is thrilled to hear about your exceptional experience with Neel. We strive to provide quick, effective, and friendly service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had Baylee as my agent through my rental process. She was anbs amazing and did a smooth job! Fantastic communication and she made my life so much easier with getting everything sorted! 100% recommend for anyone looking to rent.
Agent replied · 16 April 2026
Thank you so much for your glowing review! We are thrilled that Baylee was able to make your rental process smooth and convenient. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
GoogleBig thanks to Julia who was excellent throughout the entire process. She was always very helpful, quick to answer any questions, and kept everything moving smoothly from start to finish. Her communication was clear and consistent, which made a potentially stressful experience feel straightforward and well managed. I really appreciated her professionalism and support, and I would highly recommend William H Brown Rainham for a reliable and efficient estate agent.
Agent replied · 16 April 2026
Thank you for taking the time to share your experience with Julia. We are thrilled to hear that she provided excellent service and made your experience stress-free. We pride ourselves on our professionalism and efficiency, and we are glad that you would highly recommend us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe were very happy with the service provided by Jason Dann at his team at William H Brown Gidea Park. Our sale was frustrated a couple of times, and sales fell through at the last minute by events outside of everyone in the chain's control, but Jason and his team were able to quickly find new buyers and support the process from beginning to end, pushing the solicitors and brokers to keep things moving in the right direction. I would definitely recommend them.
Agent replied · 16 April 2026
Thank you for your kind words! Our team at William H Brown Gidea Park is dedicated to providing top-notch service, even in the face of unexpected challenges. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Google"I would like to express my great gratitude to the William H Brown agency, especially to realtor Jason Dann. This is a team of professionals thanks to whom our transaction went very quickly and without any problems. I recommend it to everyone
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! We strive to provide top-notch service and are thrilled to hear that Jason and our team were able to help make your transaction smooth and seamless. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you to Jason Dann and staff at William H Brown Gidea Park for their hard work and support
Agent replied · 16 April 2026
We are absolutely thrilled to have been able to provide you with the highest level of service, and we truly value your appreciation and satisfaction. Thank you for choosing William H Brown Gidea Park. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI would 100% recommend Dan and his team at William H Brown, Gidea Park. They were extremely professional, transparent and kept me informed throughout the whole process. My sale took some time (for no fault of theirs) and they managed both mine and my buyers expectations every step of the way. Special shoutout to Jasmine also who was very helpful and even hand delivered a card after my baby was born. Fantastic service, i’m very happy.
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team at William H Brown, Gidea Park. We always strive to provide professional and transparent service to our customers. Congratulations on your new baby and we are happy to have been a part of your home selling journey. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleLisa Tricio has been our property manager since we rented our first flat in Southend. She has been fantastic throughout, always getting issues sorted promptly and has always kept communication clear and helpful. She made the move in easy and supported well with our move out. Thank you for all your help Lisa. Aimee & Ethan
Agent replied · 16 April 2026
Thank you Aimee and Ethan for taking the time to leave such a glowing review! We are so glad that Lisa has provided you with excellent service as your property manager. It's great to know that she has been helpful, prompt, and clear in her communication, making your move in and out easier. We will make sure to pass along your kind words to Lisa. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleThey don't bother returning calls, nor do they bother with emails! I viewed a one bed on the 7th of March, I was told I'd get details about another viewing. Sent two follow-up emails, no replies, nothing.
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleBrilliant people, very friendly and helpful! Michelle M has helped us huge amounts and added a touch of personality to the process which has been comforting. Thank you!
Agent replied · 16 April 2026
Thank you for the glowing review! We're always happy to hear when our team goes the extra mile to make our clients feel at ease. Michelle M will be thrilled to hear your kind words. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent customer service. No Hassel. Fluent communication is what I needed and I got that. With that strong communication the work was done without any stress And also may i add they were very helpful through out the process. All the best for the future.
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide excellent customer service and make the process as hassle-free as possible. Your satisfaction is our top priority. All the best! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleOutstanding service. Thank you very much for the outstanding service given to me by William H Brown , especially Naveed Saeed the Senior Mortgage Services Consultant and Toni-Leigh Taylor the sales progressor and all the team. I am very grateful.
Agent replied · 16 April 2026
"Thank you so much for the amazing review! Our team at William H Brown takes pride in delivering excellent service and we are thrilled that Naveed and Toni-Leigh were able to provide that for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI recently used William H Brown to let out my property and received an excellent service from Michelle G and the Lettings Team. From the initial valuation to finding a reliable tenant, the process was seamless and stress-free. It’s clear they have a deep knowledge of the local market and current rental legislation. The team was professional, proactive with viewings, and kept me updated every step of the way. I highly recommend them to any landlord looking for a hassle-free letting experience, I feel my property is in safe hands.
Agent replied · 16 April 2026
"Thank you for your wonderful review! We are thrilled to hear that our Lettings Team, headed by the amazing Michelle G, provided excellent and stress-free service for letting out your property. With our deep knowledge of the local market and rental legislation, we ensure a hassle-free experience. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about William H Brown Incorporating Porter Glenny
Which William H Brown Incorporating Porter Glenny office has the most reviews?
Grays has the most, with 391 reviews rated 4.6 out of 5, followed by Havering (82 Rainham Road) with 135.
Where are the William H Brown Incorporating Porter Glenny offices?
The three William H Brown Incorporating Porter Glenny offices, by town:
- Grays: 1 Orsett Road, Grays, RM17 5DA
- Havering (77 Main Road): 77 Main Road, Romford, Havering, RM2 5EL
- Havering (82 Rainham Road): 82 Rainham Road, Rainham, Havering, RM13 7RJ
