Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Michelle M at William H Brown in Grays. She has a very welcoming smile, is excellent at communicating, and went out of her way to make a very last-minute viewing possible for us. She kept us updated efficiently and quickly throughout, and was friendly and approachable at all times. Highly recommend Michelle for her professionalism and great customer service.
Husnara · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your amazing review! We are thrilled to hear that you had a great experience with Michelle at our Grays office. Her welcoming smile, excellent communication skills, and dedication to providing exceptional service are just a few reasons why she stands out. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery friendly and brilliant service and brilliant with any update if I didnt hear from the solicitors
Kieran · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
"Thank you so much for your amazing feedback! We're thrilled to hear that our team provided top-notch service and kept you up-to-date throughout the process. It was our pleasure to work with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWilliam H Brown, we're extremely helpful and professional. I was looking for a particular property and they helped me find it. Thank you for being patient.
Rita · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for the glowing review! Our team at William H Brown is dedicated to providing top-notch service and we're thrilled to have helped you find your dream property. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have known Paul for many years and he is a gentleman and true to his word. I did not expect anything less and they delivered. Excellent service from Paul H and his Angels of the Grays office.Thank you, thank you, thank you. They were all efficient, communicative, and true to their word. Everything was completed as Paul said in a timely manner with zero hassle. Highly recommend ⭐⭐⭐⭐⭐
James · 16 February 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for your kind words! We strive to provide exceptional service and we are thrilled to hear that we met your expectations. Our team takes pride in delivering efficient and hassle-free services. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA very good service and all very professional people working there with good advice and very kind too. I would also like to thank Bogdon who was very a tentative to detail and set up the sale in order to start the ball rolling and feel that his video helped to advertise the property.
Martin · 16 February 2026 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 16 April 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOutstanding service, highly recommended!
I am incredibly happy and grateful to William H. Brown, and especially to …
Petronela · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had an outstanding experience with Michelle and our team at William H. Brown. Our top priority is always providing exceptional service and … More
★★★★★ 5/5
GoogleRecently dealt with Baylee and Neal from the William H Brown Grays letting office. From start to finish of finding me a property to the onboarding process and getting the property ready for me. The help support from them has been brilliant. …
Jason · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for the kind words! We are glad to hear that Baylee and Neal provided top-notch service and helped make your renting experience a smooth one. It's our goal to always provide excellent support for our clients. Thank you for … More
★★★★★ 5/5
GoogleI have a great experience working with the William H. Brown Team. The team took the time to explain every step clearly and made the entire process smooth and stress-free. Their knowledge, attention to detail, and commitment to excellent service truly set them apart. I highly recommend the William H. Brown Team to anyone looking for a reliable and trustworthy team to work with.
Serghei · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a smooth and stress-free experience with our team. Our dedication to providing excellent service is at the core of everything we do. Thank you for recommending us to others, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently bought a property through William H Brown. As a first time buyer it is a very daunting process. Summer Rudduck conducted the house viewing and was very good and professional throughout. I made my offer and was worried about guzzumping as the property was remaining on the market until mortgage offer was achieved. I was then handed over to Toni-Leigh who assisted with the sales progression. Due to the Christmas break, Paul Hull took over from Toni-Leigh for exchange and completion and throughout the communication was very good, I also had a lovely and enlightening conversation when I went to collect the keys. Overall great service and fast communication for follow up questions regarding the property. Thank you kindly to the William H Brown Team!!
Jayde · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for taking the time to leave this amazing review, Jayde! We are so glad to hear that our team provided you with great service, fast communication, and an overall positive experience. Congratulations on your new property and we wish you all the best in your future endeavors. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to all at William H Brown. We received an excellent service when selling our property. The team are clearly very experienced and were able to offer guidance and reassurance whenever needed. The team were friendly and supportive at every stage. We would definitely recommend using this team.
Joanne · 16 January 2026 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words! Our team at William H Brown is dedicated to providing exceptional service and we are thrilled to hear that we were able to meet your expectations. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHuge thanks to Lauraine, Marc and the whole team at WHB Rainham for helping us to sell our property. You each made the whole process feel so much easier - especially during some unforeseen challenges! The care and personal feel to your approach, both with us and potential buyers, was hugely appreciated, and we are very glad we partnered with you on such a big and important decision. We felt truly supported throughout, and especially liked your honest and candid style and expert guidance. Moving house can be such an emotional process, so you need the right team in your corner who 'get it' and who care about more than just sales. We would recommend WHB to anyone looking to sell or buy in the area for this reason. Thank you all, and Happy New Year!
Kerry · 16 January 2026 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 16 April 2026
Thank you for the amazing review! We are thrilled to have helped make the selling process easier for you, despite the challenges. Our team takes great pride in delivering a personal and honest approach, and we are glad it made a difference in your experience. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had a great experience throughout the entire sales process. The team was professional, supportive, and always kept me well informed.
A special thank you to Bogdan, Marc, and Lauraine for their dedication and excellent communication, as well as Juno Property Lawyers for handling the legal side smoothly and efficiently.
Everyone worked together brilliantly to ensure the sale completed without issues. I would highly recommend this team to anyone looking for a reliable and stress-free property journey.
Alexandru · 16 January 2026 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 16 April 2026
Thank you for sharing your positive experience with our team! We are thrilled to hear that our professionals, including Bogdan, Marc, Lauraine, and Juno Property Lawyers, provided excellent support and communication throughout your property journey. We strive to make every sale a stress-free and reliable experience for our clients. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently returned to William H Brown after having used the agency in the past, and I can honestly say that this experience was completely different in the best possible way. …
Cesaltina · 16 December 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to have exceeded your expectations! Our team at William H Brown is dedicated to providing exceptional service and ensuring a stress-free experience for our clients. We are delighted that … More
★★★★★ 5/5
GoogleThe service provided was second to none from start to finish. Michelle was so helpful and kept me informed from start to finish. She was worth more than the five stars available. Would definitely use again
Douglas · 16 December 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 April 2026
Thank you for your kind words, we strive to provide exceptional service and we are thrilled to hear that Michelle exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Bogdan from William H. Brown in Rainham was an absolute pleasure from start to finish. He is professional, patient, and genuinely cares about his clients. Bogdan guided us through every step of buying our home with honesty, warmth, and incredible dedication.
He went above and beyond to make the process smooth and enjoyable, turning what could have been stressful into something exciting and positive. Along the way, he didn’t just become our agent; he became a true friend.
Bogdan is, without a doubt, absolutely brilliant, an exceptional professional and an even better person. We can’t recommend him highly enough!
Ramona · 25 November 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 25 December 2025
Thank you for your kind words! We are thrilled to hear of your positive experience with Bogdan at William H. Brown in Rainham. Our team takes great pride in providing exceptional service and we're delighted to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe received excellent service from William H Brown Rainham office. The branch Manager and the staff are very helpful and friendly. They updated us on our purchase and how it is progressing. Anytime we are buying a property Rainham office is our first contact.
Ebenezer · 25 November 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 25 December 2025
Thank you for your wonderful review! At William H Brown Rainham, our goal is to provide excellent service and make the buying process as smooth as possible. We are glad to hear that our team was able to help and that you'll choose us again in the future. Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleI recently sold my property through William H. Brown - Rainham, and although the journey was long and full of challenges, Marc and Lorraine made it happen. From my first call with Marc, i knew he was the right person to get the deal done - and he proved it. Unlike other big-name estate agents I've used before, the experience here was personal, professional, and results-driven. I'm truly grateful for their dedication.
Salah · 25 November 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 25 December 2025
Thank you for choosing William H. Brown Rainham to sell your property. We're thrilled to hear that Marc and Lorraine provided excellent service and successfully closed the deal. Our team prides itself on delivering personalized, professional, and results-driven experiences. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat support from Marc and the team throughout the whole selling process. Patient and flexible, working with us every step of the way.
Abrar · 25 November 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 25 December 2025
We are so glad to hear about your positive experience with Marc and our team! It was a pleasure to assist you through the selling process and we appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Bogdan / Marc and other staff members, you know who you are from the start of selling my property till the end, really great estate agent to work with, explained everything in full detail and fully appreciate the communication all the way through to the end which was a massive bonus and they promised me my property would sell with them and it did so thank you very much.
Wish you guys all the best and would certaintly recommend anyone to use William H Brown when selling / buying.
Best wishes.
Carl
Carl · 25 November 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 25 December 2025
Thank you so much for your kind words, Carl! We are thrilled to hear that you had a great experience working with our team at William H Brown. We pride ourselves on exceptional communication and delivering on our promises. It was our pleasure to help with selling your property and we wish you all the best for the future. Thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMichelle Goodwin, thank you so much for all your hep with the new property.
A really professional lady.
Recommend William H Brown to everyone.
Alex
Sigma · 20 November 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 23 November 2025
Thank you so much for your kind words, Alex! We are thrilled to have Michelle on our team and glad she could assist you with your new property. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis post is particularly about Lisa Tricio, she is amazing. I appreciate how she keeps me updated on concerns raised about repairs and her general approach as the middle-man between the landlord and myself, as the tenant. Thank you again for all you do, Lisa. Wishing you the best always.
Sarauniya · 20 November 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 23 November 2025
Thank you for taking the time to share your positive experience with Lisa Tricio! We are thrilled to hear she has been such an amazing asset in your repairs and communication with the landlord. We will be sure to pass along your kind words to her. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are very happy the William H Brown Gidea Park team . Sunisha is brilliant. She understood our requirement and showed us the correct houses from which we picked up the one we liked best. Their manager, Jason was very helpful and did everything he could to make the whole buying process very smooth. They are a Fantastic team.
Natasha · 16 November 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 16 April 2026
Thank you for your wonderful review! Our team at William H Brown Gidea Park is dedicated to making the buying process as smooth and enjoyable as possible. We are happy to hear that Sunisha and Jason provided exceptional service. Thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJason and the team at William H Brown were very helpful throughout our purchase of our home. Throughout such a stressful time, the team were super patient and supportive throughout. Thank you.
Aysha · 16 November 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
Agent replied · 16 April 2026
Thank you for choosing William H Brown for your home purchase! We are thrilled to hear that our team provided exceptional support and patience during such a stressful time. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleGRAYS BRANCH - bad practices stay away
First issue, I called to view a property listed since May and a young lady …
Sandra · 16 November 2025 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 23 November 2025
Hello Sandra, thank you for your feedback which is very much appreciated, although I am sorry for the circumstances making it necessary to leave a negative review. We understand that you dealt directly with the Branch Manager and that you … More
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