William H Brown Incorporating Porter Glenny estate agents in Grays and Havering

★★★★★ 1/5

Google

It’s nasty and unethical to pressure buyers into using an in-house broker, especially when the buyer already has a mortgage offer in place and simply prefers to use their own. It’s clearly just another commission-driven scheme. This happened to me a few months ago. I offered £15k over the asking price, yet my offer was still rejected. I strongly suspect it wasn’t even presented to the seller. The agent delayed responses despite my follow-ups, and it felt like they were just stalling until someone willing to use their in-house broker came along. I’ve since spoken to a few other agents, and all of them confirmed, it’s all about chasing commission from every angle. Based on that experience, I now make it a point to ask upfront about their stance before arranging any viewings. It helps avoid unnecessary stress and ensures a smoother transaction later. I’m not at all surprised reading some of the similar reviews here. Thankfully, I ended up purchasing through a different agent, and the process was straightforward and stress-free

Hafeez · 11 July 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

We had a really pleasant experience for our first property purchase with Williamhbrown gidea park..Sunisha in the branch went out of way to help us when we were intially viewing..nothing was too much for her and she was very patient with us while we were making a decision..Jason the branch manager was really understanding during the process as we were anxious being a first time buyer..fran always called us back with the answers to our queries..thank you team for making this experience wonderful for us

Gaurav · 28 June 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)

★★★★★ 5/5

Google

Really happy with the service from William H Brown in Gidea Park. Fran was always cheerful and optimistic on the phone, which made a real difference. Sunisha was incredibly organised and on top of everything, keeping us updated and reassured throughout. Jason, the manager, was calm, knowledgeable, and always available to give honest advice when needed. A great team, would highly recommend!

April · 16 June 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)

★★★★★ 5/5

Google

We bought a house through William H Brown had a good experience especially lady named Sunisha she showed us the property and was very transparent we had very good communication with her throughout the process even at the later stages she went out her way to get all everything done before the stamp duty deadline. Definitely a Shining star at this William H Brown branch.

Abbaas · 16 June 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)

★★★★★ 5/5

Google

Had such a great experience selling my property with William H Brown Gidea Park. I worked closely with Fran and Sunisha, they were both amazing from start to finish. Their conduct and punctuality were outstanding, and they were always positive, professional, and supportive throughout the whole process. Jasmin, who listed the property, was really lovely and made everything feel easy and relaxed. And Jason did a fantastic job keeping things progressing smoothly behind the scenes. So grateful to the whole team, they made a stressful process feel straightforward!

Kenzi · 6 June 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)

★★★★★ 5/5

Google

Rating only, no written review.

Rachel · 5 June 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 5/5

Google

I’ve had several interactions with Aisha at William H Brown, and each time she has provided excellent customer service. She’s consistently professional, responsive, and genuinely helpful. A real asset to the team.

Daniel · 25 May 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 5/5

Google

Easy move in process and Raya was very helpful with everything. Had a couple issues at start but we're sorted promptly

Laila · 20 May 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 1/5

Google

Nasty nasty nasty estate agents. Stay clear. I tried to buy a house, 100 Rainham Road, from these guys back in 2021 - already had a mortgage offer in hand due to another purchase falling through and offered over the asking price but they …

K · 16 May 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

Excellent work do by Raya .made it so easy thank everyone who was involved

CIARAN · 12 May 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 5/5

Google

From start to finish all of the guys at W H Brown were superb…nothing was ever to much trouble and even near completion when things started to go wrong through no fault of W H Brown they were fantastic in their communication and managed to … More

Paul · 11 May 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 5/5

Google

I recently have purchased a property for my daughter through William Hbrown,Rainham.I am very happy with the professional acumen of Mr Marc Mcilveney and her associate Miss Lorraine.They were always there whenever we needed any information pertaining to the property we were buying besides being humble and polite in their dealing.

Waqar · 24 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

Raya Raynova she is very helpful and kind during the move in.I had so many questions and she happily responded and guided me through and complete all the the enquiries , also very clear all the time. I'll definitely recommend.

Federico · 22 April 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 1/5

Google

Never trust this branch, especially Sunisha and Jason. They will play with your emotions and give you false hope. We waited over 6 months for a house in RM5, which is back to market now. We wasted money on searches and a survey, only to be left with nothing. The seller didn’t even have an onward purchase lined up, yet the agents kept pushing us to exchange and complete after 3 months. They just manipulated their buyers so never trust them specially if you are buying. Throughout the entire experience, the communication was poor, pressure was high, and transparency was completely lacking. They clearly cared more about closing a deal than doing what’s right for their clients. Never again. Avoid William H Brown Gidea Park at all costs. Save your time, money, and peace of mind.

Maryam · 17 April 2025 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)

★★★★★ 5/5

Google

Marc, Lauraine and Lorraine have been fantastic/relentless in their service! There has been a lot of ups and downs throughout the course of trying to sell my property - through no fault of their own, but Marc and his team have gone above …

Ted · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

The house I sold was quite unique and unusual with a high price tag and I felt it would only suite a certain clientele that would be difficult to find and take a lot longer than we anticipated. After being disappointed with other estate …

Jeff · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

From the very start to the final exchange of contract Marc, Lorraine and other members of staff gave advice, showed professionalism and courtesy with good communication throughout minimising the stressful moving process. We have now been …

Patricia · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

I recently was involved in a property purchase through William H Brown Rainham branch, and they were fantastic! The team was professional, knowledgeable, and always kept me updated throughout, making a what can be so stressful process feel …

Oskars · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

Marc, Lauraine and Lorraine were very helpful guiding me through 9 months of ups & downs. Thank you so much for your care and understanding throughout.

Brenda · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

A massive thank you to Marc, Lorraine and the team. We couldn't of had a better team to over see the sale of our home. They made every aspect as stress free as possible. Every call and email was answered in a polite, professional manner. We …

Ian · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

Brilliant agents. Marc met us initially and immediately gained our trust and I can honestly say we made the right decision. The whole team were friendly, punctual and "mediated" the sale of my parents property expertly. Their expertise was …

Anish · 16 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 1/5

Google

I’ve reached out multiple times to book viewings, but I’ve noticed a significant delay in receiving callbacks, it often takes days to hear back. While I appreciate the friendliness and professionalism of the team, the slow response times make the process unnecessarily challenging. I understand that the property market can be busy, but timely communication is essential for an efficient and stress-free experience.

G · 10 April 2025 · William H Brown Incorporating Porter Glenny Grays

★★★★★ 5/5

Google

Marc and both Lorraine’s were excellent (One has a slightly different spelling that I can’t remember)from the beginning , gave guidance when needed and had the house under multiple offers after the first weekend. Kept in contact but never badgered me. Couldn’t have asked for a better agent. Was excellent value for money too.

John · 4 April 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)

★★★★★ 5/5

Google

I have had a wonderful experience with William H Brown Estate Agents, they were very professional, polite, helpful, punctual and supportive, especially with Mr Bogdan who left no stone unturned to help, advice, support and guide, I am truly grateful to him. The estate agent kindly suggested according to my circumstances to sell the house via the modern method of sale, via an auction, it worked very good for me and my house was sold in a very period of time. I was very happy with the sale and I would hence highly recommend William H Brown. Kindest regards

Dr · 19 March 2025 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)