Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSuch a brillant experience with William H Brown,
They made me feel at ease and was very honest, attentive and considerate throughout the whole process. They kept me updated with the sale regularly as it was quite a challenging suitation in which I was supported immensely!
The whole team are very friendly especially Debby & Paul who was there from start to finish in which i am so thankful for.
I cannot thank William H Brown Grays enough for the sale of my house. I would highly recommend this estate agent! 5*
Stephanie · 18 March 2024 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Stephanie Lowe thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Hal Plummer to arrange my mortgage and I can't be thankful enough. He was very professional, answering my questions straight away. Hal made the process quick and easy, receiving loads of support and assistance. I will definitely be back for remortgage. Thank you Hal Plummer
Oana · 17 February 2024 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic from start to finish. Thanks to Paul and the team. We had some challenges in the sale of our relative's house, and the team have been professional throughout offering us support and guidance. Thoroughly recommend the team.
Joyce · 17 February 2024 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you Joyce for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGetting a formidable apartment with Williams H Brown is pure understatement. I love the touch of hospitality mixed up with the professionalism of the staff member. They love their clients and want the best for them under the premise of comfort. Sarah Hicks,one of their top ranking staff attended to me in the possible best manner and ensured that I got all I ever wanted for a world-class apartment.
Thank you so much.
I love and appreciate your professionalism.
Femi · 17 February 2024 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used William H Brown mortgage advisor to organise my mortgage for me and can't reccomend them enough. I'm a first time buyer and the process was overwhelming but Hal Plummer from the team was very helpful and always on hand to answer any questions and talk me through the process while I was property hunting. I didnt buy through William H Brown so can't comment much on the estate agent, but I did have a friendly service on any viewings and felt they listened to what I was looking for rather then just sending me every flat under the sun. I felt the service was very honest and trustworthy in an industry where you can easily be ripped off so am very grateful to them and would definitely reccomend.
Katya · 18 January 2024 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorge excellent communicator gets job done
Chagon · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks very much for your help, you are the best Team.
Thanks Debby
Patiko · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy thanks to George, and his manager Neal, for all their help in letting my flat. For a year the flat could not be let due to a water leak, and George continued to keep in touch and offered assistance when necessary.
Lesley · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently gave my property out on rent via the WH Brown Grays team - the team have been incredibly efficient in getting everything in order, accommodating for changing circumstances, and all while ensuring a positive customer experience. Big thanks especially to George and Sarah!
Sunny · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
★★★★★ 5/5
GoogleI was searching for a flat in Southend on Sea to move with my family and got chance to deal with William H Brown and Sarah was our letting agent. It was a amazing experience with Sarah, she is brilliant, always helpful, friendly and contactable - either via email or phone. She provides updates where required and always willing to talk. 5 star service.
Prasad · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for your wonderful comments and your 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was engaging with Sarah Hicks. She has been helpful throughout the whole process offering an excellent service at all time, clarifying and responding to queries in a timely manner. Highly recommended estate agent.
A couple of places the landlord can be a bit flexible on accepting deposits than zero deposit scheme and getting some items sorted ahead of the move.
Overall, great work Sarah and letting team.
Thanks again, Sarah.
Vineet · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am thankful for the exceptional service I received from William H. Brown Property Management in finding the perfect home for rent. From the initial search to the smooth transition of moving in, their professionalism, attentiveness, and genuine care for their clients were truly remarkable. Special Thanks to Sarah and George !
From the moment I contacted William H. Brown, I was immediately impressed by their prompt and responsive communication. They took the time to understand my specific needs and preferences, providing me with a comprehensive list of rental properties that matched my criteria.
Throughout the entire process, the agents at William H. Brown were incredibly knowledgeable and helpful. They provided detailed descriptions of each property, answered all my questions promptly and thoroughly, and arranged multiple viewings that were convenient for me. Their expertise in the local market ensured I was presented with the most suitable options, saving me time and eliminating unnecessary stress.
Beyond the initial search, William H. Brown's commitment to ensuring a smooth transition into my new home was truly commendable. They coordinated with the landlord seamlessly, ensuring all necessary paperwork and inspections were handled promptly. Their attention to detail was evident in every aspect, from explaining rental agreements and maintenance procedures to guiding me through the initial moving process.
During my time at the property, I have experienced the same level of professionalism and responsiveness from William H. Brown. They have been quick to address any maintenance issues and have maintained open communication regarding any concerns I may have. Their dedication to ensuring my satisfaction as a tenant is evident, and I feel confident that they will continue to provide the same high level of service throughout my tenancy.
In conclusion, my experience with William H. Brown Property Management has been nothing short of exceptional. Their commitment to excellence, their expertise in the rental market, and their genuine care for their clients have made it a pleasure to work with them. I would highly recommend William H. Brown to anyone seeking a reliable and professional property management company.
Jayakumar · 19 December 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive thanks to George and Coral on helping me find a rental, they kept everything moving forward and were really good about keeping me updated, a great team there at William H Brown.
Raymond · 19 November 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you Raymond for your wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing experience with WHBrown in Grays the team has been 💯 helpful throughout the whole process offering an excellent service at all time.
Thanks so much to everyone involved in helping to sell my apartment, especially Debby who has helped me until the very last minute. Highly recommended estate agent, definitely the best
( I'm very glad I chose it) if necessary I will come back to them in future,
I am very happy with the service provided.
Thanks again to Debby and all the team.
:))
Lisa · 19 November 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googlecoral. what a star and george! the whole damn team. lovely people.
Great · 20 October 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleGot to be the worst company to try and sell your house with would never recommend them or ever think of using them again in the future.
Mark · 20 October 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWilliam H Brown provides great service. Im satisfied customer.
Thanks
Dexter · 20 October 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely ridiculous service I had to chase up on viewings myself only to be told that they won’t be able to do the viewing 20 minutes before I was supposed to arrive and they would have to reschedule but don’t know when. Ironic considering when I told them that I was looking to move next month they said that’s not good enough they need someone immediately. What a waste of time and money to get there
Hafiza · 20 October 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOne of the worst estate agent!!! Avoid hiring them to sell your property! You call for an appointment for a valuation of a property to instruct and not interested at all. Person who I spoke to and left message is Debbie Black. Short of staff is their excuse all the time!!!
Abu · 20 October 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDuring my search for a property, I was so grateful to have come across William H Brown Grays. Sarah understood my requirements and showed me some impressive properties to let in a short timeframe. Neal and Lisa were very effective and professional when communicating with the landlord on my behalf and negotiating lease terms. The whole team were so helpful from beginning to end which made the moving process stress free. They also provided a moving in gift box which was very thoughtful and generous. I would strongly recommend anyone moving in to Grays/Chafford Hundred area to use William H Brown.
Leilah · 20 October 2023 · William H Brown Incorporating Porter Glenny Grays
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
John · 19 October 2023 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 15 June 2024
Thank you for taking the time to leave us a 5* review.
★★★★★ 5/5
GoogleMarc Mcilveney was great in speeding up our property process. I will definitely recommend William H Brown as all the Staff is very helpful whenever you call them.
Ramanjeet · 15 October 2023 · William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleDefinetly recommend William H Brown Gidea Park
Michael is very professional, explained everything very clearly, was quick to respond to any queries I had and was patient and reassuring with me, which is good because I do worry ALOT!!
Angel and Hope are incredibly helpful, engaging and friendly! Delivered always
with a big smile 😊
Nichola · 12 October 2023 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
★★★★★ 5/5
GoogleI work at TTS solicitors and have been liaising with Hope throughout a transaction which had a long chain. She was brilliant throughout and has been one of the most helpful agents I have worked with. She tried her very best throughout the entire transaction to get the chain completed and it would not have completed so swiftly without her help. Definitely recommend.
Jenny · 12 October 2023 · William H Brown Incorporating Porter Glenny Havering (77 Main Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.