Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleAmazing experience with WHBrown in Grays the team has been π― helpful throughout the whole process offering an excellent service at all time.
Thanks so much to everyone involved in helping to sell my apartment, especially Debby who has helped me until the very last minute. Highly recommended estate agent, definitely the best
( I'm very glad I chose it) if necessary I will come back to them in future,
I am very happy with the service provided.
Thanks again to Debby and all the team.
:))
Lisa Β· 19 November 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMarc was a pleasure to deal with. As the buyer in the transaction, Marc always kept us updated and actively chased solicitors who were very slow but with Marcβs determined approach, we got the transaction over the line. You couldnβt ask for more from an agent! Thanks Marc Laurainne and team!
Sid Β· 18 November 2023 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy experience using the auction process to sell my mums property has been very positive. The estate agents were helpfull and explained the process and where available to answer any questions or concerns.
Susan Β· 18 November 2023 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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4/5
GoogleWe put the property up for sale in July 2022 and finally completed the sale last week as our first buyer pulled out. Lorraine was very helpful with securing a number of viewings of the property and Marc the manager gave us sound advice. The only issue was it seemed to take a while for the property to go in the market and the first valuation was a bit high although we were unlucky with the housing market stalling due to interest rates going up.
Brian Β· 18 November 2023 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 June 2024
Many thanks for your outstanding review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom the initial valuation Marc Mcilveney presented himself as very professional with a good working knowledge of the local and wider housing market.
He gave us good information and advice on the expected value and time span to sell etc .
This sale was not easy and quite protracted which was no fault of Marc. It was from our side that all of the problems arose.
Marc was very understanding and empathetic to our personal issues doing everything possible to find work arounds and solutions to help us move forward.
Although he was being pressured by the buyer he was able to manage their expectations and not expose us to the pressure while encouraging us to move forward.
He negotiated some very good solutions with the buyer to enable us to complete the sale on a timeline that all parties were happy with.
I would highly recommend Marc.
Colin Β· 18 November 2023 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
Googlecoral. what a star and george! the whole damn team. lovely people.
Great Β· 20 October 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleGot to be the worst company to try and sell your house with would never recommend them or ever think of using them again in the future.
Mark Β· 20 October 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleWilliam H Brown provides great service. Im satisfied customer.
Thanks
Dexter Β· 20 October 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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1/5
GoogleAbsolutely ridiculous service I had to chase up on viewings myself only to be told that they wonβt be able to do the viewing 20 minutes before I was supposed to arrive and they would have to reschedule but donβt know when. Ironic considering when I told them that I was looking to move next month they said thatβs not good enough they need someone immediately. What a waste of time and money to get there
Hafiza Β· 20 October 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
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1/5
GoogleOne of the worst estate agent!!! Avoid hiring them to sell your property! You call for an appointment for a valuation of a property to instruct and not interested at all. Person who I spoke to and left message is Debbie Black. Short of staff is their excuse all the time!!!
Abu Β· 20 October 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleDuring my search for a property, I was so grateful to have come across William H Brown Grays. Sarah understood my requirements and showed me some impressive properties to let in a short timeframe. Neal and Lisa were very effective and professional when communicating with the landlord on my behalf and negotiating lease terms. The whole team were so helpful from beginning to end which made the moving process stress free. They also provided a moving in gift box which was very thoughtful and generous. I would strongly recommend anyone moving in to Grays/Chafford Hundred area to use William H Brown.
Leilah Β· 20 October 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
John Β· 19 October 2023 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us a 5* review.
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5/5
GoogleMarc Mcilveney was great in speeding up our property process. I will definitely recommend William H Brown as all the Staff is very helpful whenever you call them.
Ramanjeet Β· 19 October 2023 Β· William H Brown Incorporating Porter Glenny Havering (82 Rainham Road)
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleDefinetly recommend William H Brown Gidea Park
Michael is very professional, explained everything very clearly, was quick to respond to any queries I had and was patient and reassuring with me, which is good because I do worry ALOT!!
Angel and Hope are incredibly helpful, engaging and friendly! Delivered always
with a big smile π
Nichola Β· 12 October 2023 Β· William H Brown Incorporating Porter Glenny Havering (77 Main Road)
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5/5
GoogleI work at TTS solicitors and have been liaising with Hope throughout a transaction which had a long chain. She was brilliant throughout and has been one of the most helpful agents I have worked with. She tried her very best throughout the entire transaction to get the chain completed and it would not have completed so swiftly without her help. Definitely recommend.
Jenny Β· 12 October 2023 Β· William H Brown Incorporating Porter Glenny Havering (77 Main Road)
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4/5
GoogleRating only, no written review.
MG Β· 20 September 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for leaving us a review.
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5/5
GoogleWe have worked with William H Brown for the past year and the experience has been great. After months of looking for a house, we came across William H Brown who offered us a house and George Webber was very supportive during that move. Recently we moved to a two bedroom and Sarah Hicks was nothing short of amazing. We were having some challenges with referencing and they offered us different options and supported us through the process. Would Recommend them any day!
Getrude Β· 20 September 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently took a home from agency and I was very happy with the service I received. Sarah Hicks was my agent and she was very responsive to my inquiries and always willing to help me find a property that met my needs. The move-in process was smooth and Sarah was very helpful in making sure that everything was taken care of. I would definitely recommend to anyone looking for a letting agent.
Anand Β· 20 September 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom viewing the property to finally starting to move in Sarah and the team was brilliant and very helpful
A big thank you to Sarah and the team for all the help we are still getting though the journey
I will recommend them to my friends and family π
Danielle Β· 21 August 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDefinitely recommend William h brown to my friends and family
From start to me and my boyfriend finally moving in to our home Sarah who works there has been brilliant
Sarah is very helpful and friendly she's a credit
All the team are there are great
Danielle Β· 21 August 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleThe lettings team at William H Brown have been outstanding. They have taken all the stress out of renting my property, I always know my property is in very capable hands. The whole team are professional and friendly and it's been a pleasure dealing with them.
Carol Β· 21 August 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBig thumbs up for Hal Plummer who handled all over finance during the our purchase. With Hal's knowledge and experience we was able to obtain an affordable mortgage, life insurance and building insurance in one go. He was always available to answer our questions via mobile or text which he answered in plain understandable terms. We will definitely use him again when the fix term is due to expire
Jamie Β· 21 August 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thanks for the brilliant 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleMoving house is never easy but the one constant calm for us was having Hal look after us from day one. He constantly makes sure everything is ok, getting the best deal and just had that personal touch. I would recommend Hal to anyone buying a new home. Thanks Hal.
Andrea Β· 21 August 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI am absolutely delighted with the exceptional service provided by Coral Taylor. Her professionalism, responsiveness, and attention to detail made the process of obtaining a flat smooth and stress-free. From the initial search to signing the agreement, she guided me every step of the way, ensuring all my needs were met. I couldn't be happier with my new flat, and I'm truly grateful for her dedicated assistance. I highly recommend their services to anyone in need of a reliable and efficient letting agent. Thanks a million.
Michael Β· 21 August 2023 Β· William H Brown Incorporating Porter Glenny Grays
Agent replied Β· 16 June 2024
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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