Whiteknights reviews in Reading, Earley, Lower Earley and 3 more

★★★★★ 1/5

Google

Highly unprofessional. Had bad experience twice, once in 2015 & again now in 2019. We made an offer for a property we saw via Whiteknights Earley in August 2015. After the offer was made and accepted we stopped getting any updates at all. Phone calls and emails not responded to. Finally after more than a month, I sent them an email on 25th August 2015 saying we would like to withdraw our offer and complaining about our experience. No response to that email. After a couple of months I get a call from the branch pretending nothing had happened asking for us to proceed with the offer. We did not go ahead as we made an offer on another property. Back in market again in 2019, I saw property which I requested a viewing for on Whiteknights website. I got a call saying the Buyer was not available on the date I requested which was obviously OK. The person started cross selling other services, Mortgage to which I said no, they offered there selling services for selling out existing property to which I said no, they offered there services to let our existing property to which I said no, they were pushy. I was then told that the property that we had requested for had been underpinned so I requested for more details, but they were not interested in giving any information at all but rather only push their other services.. I was told that I will be called to confirm other time. A week later I get a call and a voice message saying you have an appointment now and I am waiting at the property so wanted to check where you are..... Next day I get a call from someone else who asks how was the property.... I said I never got an appointment confirmation in the first place, so the person very rudely says, you need to check your spam, it is not our fault... Since then I have checked, I have not received an email in inbox or spam.... Highly unprofessional and rude, I wont be dealing with them, even if I liked a property they have listed, I wont get in touch as the team is unprofessional.

Umesh · 22 June 2020 · Whiteknights Tilehurst

★★★★★ 5/5

Google

Excellent service from Whiteknights team, very positive and supportive all the time. I really appreciate Tom Fisher for his excellent service from beginning to end of my journey with whiteknights; he shared information and updated me about the progress made very well. I will refer Whiteknights to my friends and family :):):):):)

Suresh · 22 June 2020 · Whiteknights Tilehurst

★★★★★ 5/5

Google

This one of the most pain free house sales I have ever experienced. The efficiency and professionalism was first class, headed up by Scott who sold my house to the first viewer at full asking price. His knowledge of the area and the current market was second to none. A thoroughly excellent service.

Jammer · 22 June 2020 · Whiteknights Tilehurst

★★★★★ 5/5

Google

Big thank to team white knight Reading, very professional. It’s my first interaction with them to buying the property, it was excellent. After agreed sale they are updating and guide me at an every stage. I am very pleased the service I received from them. I recommended white knight if you want to buy, sale or mortgage, they are very professional efficient and their strength is the their good communication and care. I take this opportunity for special thanks to “Tom Fisher” you are the best, reply my query promptly and guide/advice me every time I asked. Also thank you “Adam Lewendon”.

Shazad · 22 June 2020 · Whiteknights Tilehurst

★★★★★ 3/5

Google

Rating only, no written review.

Barry · 21 June 2020 · Whiteknights Reading

★★★★★ 5/5

Google

Fabulous I highly recommend WhiteKnights, a very professional service, great team, good communication, great all round service.PositiveResponsiveness, Quality, Professionalism, Value

Shelly · 21 June 2020 · Whiteknights Reading

★★★★★ 5/5

Google

Really great service, very efficient even while in lockdown. Scott was reassuring and knowledgeable and all important communication was good

Jo · 21 June 2020 · Whiteknights Reading

★★★★★ 3/5

Google

Rating only, no written review.

Barry · 21 June 2020 · Whiteknights Lower Earley

★★★★★ 5/5

Google

Fabulous I highly recommend WhiteKnights, a very professional service, great team, good communication, great all round service.PositiveResponsiveness, Quality, Professionalism, Value

Shelly · 21 June 2020 · Whiteknights Lower Earley

★★★★★ 5/5

Google

Really great service, very efficient even while in lockdown. Scott was reassuring and knowledgeable and all important communication was good

Jo · 21 June 2020 · Whiteknights Lower Earley

★★★★★ 5/5

Google

Really great service, very efficient even while in lockdown. Scott was reassuring and knowledgeable and all important communication was good

Jo · 18 June 2020 · Whiteknights Tilehurst

★★★★★ 5/5

Google

This one of the most pain free house sales I have ever experienced. The efficiency and professionalism was first class, headed up by Scott who sold my house to the first viewer at full asking price. His knowledge of the area and the current market was second to none. A thoroughly excellent service.

Jammer · 26 April 2020 · Whiteknights Reading

★★★★★ 5/5

Google

Scott and Tom at Whitenight have been incredible. This was the first time selling a house so I really didn't have a clue, they explained everything every step of they, were freindly but professional, always answered any questions I had, they made me feel at ease, I can not thank them enough! I would never go to another estate agents now, thankyou guys!!!!

Kayleigh · 24 April 2020 · Whiteknights Reading

★★★★★ 5/5

Google

Brilliant Team, extremely customer focused, we couldn’t fault a single thing with our house purchase. Special mention to Gary who balances both the buyer and the seller interests perfectly.

David · 13 April 2020 · Whiteknights Woodley

★★★★★ 5/5

Google

They were very helpful

Sarah · 31 March 2020 · Whiteknights Spencers Wood

★★★★★ 5/5

Google

Rating only, no written review.

Old · 31 March 2020 · Whiteknights Spencers Wood

★★★★★ 5/5

Google

Spencer’s wood Whiteknights, Have for the first time used these guys for buying a house on behalf of my elderly parents , since the outset , I’ve found them to be efficient, straight forward, and very easy to deal with , for me it was very important to be in touch as soon as I needed, and I quick response as I live abroad, this didn’t seem in any way to be a problem for the team in any way , not only that they were very friendly and helpful through every step of the way! I would like to say a special thanks to Tom Fisher who was their for every question I needed in an instant great service, indeed an asset to whiteknights I’m sure , also David Teague and his team including Wendy who have been so paramount to us finely being able to make mum & dads twilight years in a home they wanted, and for that I thank you all. Therefore I would certainly Highly recommend you all!

Steve · 31 March 2020 · Whiteknights Spencers Wood

★★★★★ 4/5

Google

We had plenty of potential buyers view our property due to effective advertising and Whiteknights extensive customer base. Most importantly, they kept in contact with us every step of the way, especially after the sale had been agreed.

Heather · 25 March 2020 · Whiteknights Lower Earley

★★★★★ 5/5

Google

This one of the most pain free house sales I have ever experienced. The efficiency and professionalism was first class, headed up by Scott who sold my house to the first viewer at full asking price. His knowledge of the area and the current market was second to none. A thoroughly excellent service.

Joanne · 25 March 2020 · Whiteknights Reading

★★★★★ 1/5

Facebook

This review is probably more related to a landlord considering letting their property through this company. Very disappointed with recent communications and maintenance work carried out by someone contracted through Whiteknights with regards to a property I let. I have exchanged numerous emails in relation to the maintenance work but I’ve still no idea what exactly happened with the work carried out in September to an unsatisfactory standard - did your recommended handyman ever actually repair the work? It would also be helpful if you could make tenants aware of their responsibility to keep the property in good repair and make minor repair work to anything broken through their own use. I was also very confused as to why their managing director, Nigel, felt it was in any way appropriate to say “try not to get upset” in recent correspondence. That’s a highly unprofessional way to address a customer who is frustrated at sub par service with issues related to a tenant sourced by Whiteknights. I had previously experienced some good service from this company but that is easy to provide when things go smoothly, so it’s just a shame that when a problem arises and I require their expertise, that I am left feeling let down.

Davina · 16 February 2020 · Whiteknights Reading

★★★★★ 5/5

Google

Rating only, no written review.

Andrew · 25 January 2020 · Whiteknights Earley

★★★★★ 5/5

Google

Excellent service from Whiteknights team, very positive and supportive all the time. I really appreciate Tom Fisher for his excellent service from beginning to end of my journey with whiteknights; he shared information and updated me about the progress made very well. I will refer Whiteknights to my friends and family :):):):):)

Suresh · 25 January 2020 · Whiteknights Reading

★★★★★ 5/5

Google

Rating only, no written review.

Andrew · 12 January 2020 · Whiteknights Earley

★★★★★ 5/5

Google

Rating only, no written review.

Chirag · 26 December 2019 · Whiteknights Earley