1/5
Rating only, no written review.
Trusted Agent profile
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
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Urban Bubble's five offices, most reviewed first. Each has its own page.
Showing 1,735 reviews on Google only. Show every review
1/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
I can't fault the service provided by the team. Since they took over our development 2 years ago the turnaround has been amazing. Faults get dealt with quickly and efficiently and they're always quick to respond. Their experience in dealing with builders and the NHBC has also been invaluable. For what's often unglamorous and thankless job, they're always glad to help. I can't recommend them enough.
5/5
I had a horrendous experience when the drain under my flat blocked and water came into the property. I had to be relocated to a hotel for five weeks until the property was ready to move back into. Emma and the team truly seemed to appreciate the fact that this was my home and that the situation was distressing and they went out of their way to get everything sorted out as quickly and efficiently as they could. They kept me informed as to what was going on and the contractors they used were excellent. I was very impressed with the service they provided.
1/5
They are rude and liars! I am the flat owner in one of the flat they manage and they have changed my lease apportionment % in my service charge. When I called their office the staff are so rude and lying all the time on the phone. They people dealing with the issue kept changing over the 6 month and I still haven't got a proper answer from them! They increased by lease apportionment % which does not agree with my own contract and they won't even show me the evidence I have been asking for!!! They are just charging whatever they want.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Urbanbubble are a innovative and growing company. I have worked with them for 2 years now and found Joey and the team to be supportive and knowledgeable.
5/5
Urban Bubble have been managing Heatley Mere for some years now and I have always found them to be helpful and professional. The job they do is not easy as it entails listening to everyone's problems and responding in the appropriate manner. I would have no hesitation I recommending them to any potential customer.
4/5
UB has been managing our building for 4 years and our experience is rather positive. Some areas could be improved for sure but which company doesn't. UB has been gorwing and building on their success and knowing well the market in Manchester, they are one of the best, more importantly, they are willing to listen and improve if you tell them, highly recommended. Fred
1/5
I have never been so appalled by a tenancy service. I have been living at Norfolk House for 2 months, and I still can't shower after 11pm because they turn the hot water off, they promised the lift will be done in the first few days, it has now been 2 months (baring in mind I live on the 6th floor), they turn off the electricity and water for hours every few weeks and when trying to complain and ask for resolutions, they are rude and unhelpful. If you decide to live in one of their developments expect nothing but disappointment. They are a massive con and will take your money for a rubbish place to live. They can't even organise to put proper signs on each floor (currently have pieces of paper stuck to walls with the floor number on). DON'T EVER LIVE IN NORFOLK HOUSE. It looks nothing like the developers photos and you're just asking to be conned.
5/5
I can't fault the service provided by the team. Since they took over our development 2 years ago the turnaround has been amazing. Faults get dealt with quickly and efficiently and they're always quick to respond. Their experience in dealing with builders and the NHBC has also been invaluable. For what's often unglamorous and thankless job, they're always glad to help. I can't recommend them enough.
5/5
I had a horrendous experience when the drain under my flat blocked and water came into the property. I had to be relocated to a hotel for five weeks until the property was ready to move back into. Emma and the team truly seemed to appreciate the fact that this was my home and that the situation was distressing and they went out of their way to get everything sorted out as quickly and efficiently as they could. They kept me informed as to what was going on and the contractors they used were excellent. I was very impressed with the service they provided.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Urbanbubble are a innovative and growing company. I have worked with them for 2 years now and found Joey and the team to be supportive and knowledgeable.
5/5
Worked with Urban Bubble for a number of years looking after Advent. Although there was lots of work to do at this site they made huge improvements and provided open and honest accounting to all residents. Would highly recommend.
5/5
Urban Bubble have been managing Heatley Mere for some years now and I have always found them to be helpful and professional. The job they do is not easy as it entails listening to everyone's problems and responding in the appropriate manner. I would have no hesitation I recommending them to any potential customer.
4/5
UB has been managing our building for 4 years and our experience is rather positive. Some areas could be improved for sure but which company doesn't. UB has been gorwing and building on their success and knowing well the market in Manchester, they are one of the best, more importantly, they are willing to listen and improve if you tell them, highly recommended. Fred
1/5
I have never been so appalled by a tenancy service. I have been living at Norfolk House for 2 months, and I still can't shower after 11pm because they turn the hot water off, they promised the lift will be done in the first few days, it has now been 2 months (baring in mind I live on the 6th floor), they turn off the electricity and water for hours every few weeks and when trying to complain and ask for resolutions, they are rude and unhelpful. If you decide to live in one of their developments expect nothing but disappointment. They are a massive con and will take your money for a rubbish place to live. They can't even organise to put proper signs on each floor (currently have pieces of paper stuck to walls with the floor number on). DON'T EVER LIVE IN NORFOLK HOUSE. It looks nothing like the developers photos and you're just asking to be conned.
5/5
We have two properties in Vantage Quay which Urban Bubble has managed for many years. Without exception, they have always provided a first class responsive, service on every level. Their pragmatic approach to resolving issues in a reasonable manner has always stood out, particularly Vanessa Kerwin-Royle. Cannot recommend them highly enough!
5/5
I can't fault the service provided by the team. Since they took over our development 2 years ago the turnaround has been amazing. Faults get dealt with quickly and efficiently and they're always quick to respond. Their experience in dealing with builders and the NHBC has also been invaluable. For what's often unglamorous and thankless job, they're always glad to help. I can't recommend them enough.
5/5
I had a horrendous experience when the drain under my flat blocked and water came into the property. I had to be relocated to a hotel for five weeks until the property was ready to move back into. Emma and the team truly seemed to appreciate the fact that this was my home and that the situation was distressing and they went out of their way to get everything sorted out as quickly and efficiently as they could. They kept me informed as to what was going on and the contractors they used were excellent. I was very impressed with the service they provided.
1/5
I have never been so appalled by a tenancy service. I have been living at Norfolk House for 2 months, and I still can't shower after 11pm because they turn the hot water off, they promised the lift will be done in the first few days, it has now been 2 months (baring in mind I live on the 6th floor), they turn off the electricity and water for hours every few weeks and when trying to complain and ask for resolutions, they are rude and unhelpful. If you decide to live in one of their developments expect nothing but disappointment. They are a massive con and will take your money for a rubbish place to live. They can't even organise to put proper signs on each floor (currently have pieces of paper stuck to walls with the floor number on). DON'T EVER LIVE IN NORFOLK HOUSE. It looks nothing like the developers photos and you're just asking to be conned.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
The five Urban Bubble offices, by town: