Trusted Agent profile
★★★★★
2,134 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,134 reviews on two platforms, rated 3.4 out of 5 overall.
Urban Bubble's five offices, most reviewed first. Each has its own page.
Showing 1,735 reviews on Google only. Show every review
5/5
GoogleMark, the Building Manager at Vantage Quay is incredible!! Really friendly and helpful and always quick to respond and resolve any issues!! We had a problem with our door we had been trying to fix (without much success) and within ten minutes of asking him if he knew anything about the mechanism, he had come up and fixed it!! Great member of the team and so glad we have him on site!!
Thanks so much Matthew, Mark will be delighted!
1/5
GoogleRating only, no written review.
Thank you for your review. I was concerned to see a low rating, and would like to look into the reasons behind this. Please could you send an email to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
1/5
GoogleRating only, no written review.
Thank you for leaving a review. I would like to look into the reason for your rating. If possible, could you please email some details to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank so much Stephen!
5/5
GoogleExcellent Service from Mark at Vantage Quay Manchester. Always very helpful, friendly….he is an asset to Urban Bubble
Thank you Mike, we really appreciate you taking the time to leave feedback
5/5
GoogleMark from Vantage Quay in Manchester was very helpful and helped me get back into my apartment (-the fire-door before my entrance wouldn’t open as the lock had jammed) Nice to see that someone is working and helpful even though it’s outside normal hours.
Thank you for the review Peter, I'm so pleased to read that Mark was able to help you
5/5
GoogleJhon from UrbanBubble is great. He is amazing , always ensure that the building is maintained very well,that too regularly. He is very interactive and smile full, that gives feeling of someone is there like a go guy for building related issues. He hears , and importantly responds as soon as possible. Thanks for his support and care. I would like to give 10 of 10 if I could rate his service. Regards Yuvaraj
Thank you so much for leaving a review. It's great to see John's hardworking is being noticed!
5/5
GoogleJohn at Ingenta is great, friendly and does a good job of keeping the building in shape (despite the best efforts of some of the other people living here). Always asks if everything is ok or needs doing. 👌 …
Thank you so much Tom, so glad John is doing such a great job!
5/5
GoogleJust left an apartment with Urban Bubble and can’t thank Mark - Vantage Quay, enough. Couldn’t of been more accommodating. Since he took over things have really improved and the dialogue between tenants and site management has been brilliant
Thank you James, it's always great to receive such wonderful feedback for one of our team members!
5/5
GoogleJohn came to our flat and was professional, helpful and efficient at solving our problems. He also always responds to our queries and goes above and beyond to help us out. Excellent service!
Thank you Matthew, really appreciate the great feedback.
5/5
GoogleJohn and his team are doing great job in Radcliffe house. They respond promptly to the request of residents. I'm really enjoying my stay. The building is super clean.
So glad to read that John and his team are doing such a good job at Radcliffe House. Thank you for leaving a review!
5/5
GoogleJohn is managing our Radcliffe Apartment very effectively. He is very responsive and very helpful for all the tenants. Jonn is very hardworking person and always give respect to others. We are fortunate to have John.
Thank you for much for leaving a review. John will be over the moon to read your great feedback!
5/5
GoogleThe caretaker of Vantage Quay, Mark is amazing. He is super responsive and has gone above and beyond to help me out. When I fractured my ankle he has helped me out bringing in parcels and even offered to help get me small thing from the shops. Truly above and beyond and doing a fantastic job.
Thank you so much for the review Noor. I hope your ankle is all healed now. So glad Mark was able to help you!
1/5
Google**PLEASE READ** Do not go with Urban Bubble Manchester. They are quite possibly one of the worst companies to ever exist. Even if you have found your perfect home in Manchester, if the property management is by urban bubble, do not go with them. They do not respond to complaints, they do not fix problems in time (it took them over 3 months to fix a washing machine in my flat). They don't care about you or your issues. Please be careful with this company, they have made my first few months of renting awful. TRUST ME, IT IS NOT WORTH IT.
1/5
Google-100 stars if it were an option, don’t bother with these idiots! We recently moved into a property managed by them and the fire alarms blare off at random times each day for the past 5 days. All they say is we are looking into it to no change. The man on the out of hours phone was incredibly rude and even hung up after getting an attitude. When there actually is a fire, have a drink for me whilst I burn to a crisp 👍😑
5/5
GoogleA big thank you to all the Building Services Assistants we have encountered at Parkside over the past decade. They have always been professional, courteous and knowledgeable. More recently we'd like to mention the customer service that John Adams has provided. He has responded to our email requests in a consistently timely and friendly manner. Keep up the good work John.
Thank you Fiona!
1/5
GoogleRating only, no written review.
Thank you for your review. I was concerned to see a low rating, and would like to look into the reasons behind this. Please could you send an email to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
1/5
GoogleRating only, no written review.
Thank you for leaving a review. I would like to look into the reason for your rating. If possible, could you please email some details to complaints@urbanbubble.co.uk to allow me to investigate further. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleI would like to give my thanks to the conceirge Mark who is so helpful and quick response. Much appreciate !
Thank you Benedict, will be sure to pass on your comments!
5/5
GoogleAwesome. Thank you Mr John of urban bubble for always helping out at REGENTS COURT. You're very reliable and offer exceptional services!
Thank you, Olotu!
5/5
GoogleWould highly recommend John who looks after my building Radcliffe house. He is always friendly and willing to help!
Thank you Niall!
5/5
GoogleVery grateful for the help and advice from Mark, managing Vantage Quay. Great service
Thanks so much Naomi!
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London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 797.
The five Urban Bubble offices, by town:
