5/5
GoogleRating only, no written review.
Trusted Agent profile
Urban Bubble estate agents in London, Wandsworth, Hove and 1 more
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
Our offices
Urban Bubble's five offices, most reviewed first. Each has its own page.
- Urban Bubble London (Patcham Terrace)Patcham Terrace, Nine Elms, SW8 4EX1,109 reviews · 789 on Google (3.5)80 in the last 90 days
- Urban Bubble London (Smugglers Way)Smugglers Way, SW18 1EW796 reviews · 475 on Google (3.4)29 in the last 90 days
- Urban Bubble Wandsworth45 London, SW11 3SH767 reviews · 767 on Google (3.6)60 in the last 90 days
- Urban Bubble Hove5 Ethel Street, BN3 3GW338 reviews · 0 on Google19 in the last 90 days
- Urban Bubble Coventry8-10 Gulson Road, CV1 2NF305 reviews · 0 on Google20 in the last 90 days
Reviews on Google
Showing 1,735 reviews on Google only. Show every review
Google1/5
GoogleOnly rent with these if you don't mind awful communication and not getting your deposit back for over 3 months
1/5
Googleone of the worst property management companies I have ever worked with, very unprofessional, worst communication ever, No customer satisfaction at all,, they are not honest and try to rob you at any chance with NO one cares to set records straight. Avoid dealing with them at all costs!!
1/5
GoogleBad company. I am waiting for my apartment rental fund about two weeks. They ignore a lot of my calls and emails. When they finally answer the phone, they just tell the fund is pending and they don’t make any efforts for this delay. I really plan to change this company once soon.
1/5
GoogleWorst agency I have ever dealt with. From the start to end of tenancy they act like no one works in the office, meanwhile there seems like over 100 of people working in the office. You will get no reply over any issues for months.
1/5
GoogleIf I could rate it less than 0 , I would. There is Flat online. I contacted them via email and phone calls, but unfortunately there was no response. After 3 or 4 days, I visited them at the company. They sent me an employee named Muhammad, who was very rude and disrespectful . After that, he simply told us a higher price than the price offered online. Finally, I do not recommend dealing with them at all, especially this young man Muhammad. They do not have any kind of respect.
1/5
GoogleWould rate 0 stars if I could! DO NOT RENT A PROPERTY FROM THEM!! They have held our deposit for 2 months as well as additional monies owed to us due to a bathroom leak (no fault of ours) as we had to put dehumidifiers on morning and night at their request and they then tried to get out of paying us the increase in electricity as ‘we couldn’t prove it was because of the dehumidifiers’. Absolute clowns!! We’ve raised a formal complaint, requested manager call backs, asked for updates from our property ‘manager’ Megan and simply get ignored. They’re all incompetent and none of them care. We’ve had issues since we moved in- broken, unclean furniture provided, additional charges of payment taken which were unexplained and then the amount just reduced off our next rent. They are scammers and the landlord is no better!! Give us our deposit back you cowboys!
5/5
GoogleVery reliable agent, my property manager is Adeeb Ahmed, who is absolutely responsible and trustworthy. He update me on the flat situation regularly. If the tenant has any concerns he will proactively communicate with him. To manage the late rent payment or arrears, he will communicate swiftly with tenant to find out the details of any late payment and give me good advice to manage the situation. Very happy with the service so far
1/5
GoogleI would truly give this company no stars if I could. DO NOT RENT AN APARTMENT WITH THEM, they’re incompetent and just thieves at this point! We had to vacate the property early due to a leak in the bathroom (caused by faulty fixtures under the bath) that spread black mould all in the bedroom. This leak wasn’t identified properly for weeks due to the useless companies they hired to fix it and it took over 2 months for them to organise anything, advising there is nothing they can do for us and we had to stay in the apartment which was severely affecting our health. After months of negotiations they confirmed the landlord would pay back monies to us for a (very small) reduction in rent and pay for the increase in electricity bill (as they provided dehumidifiers for us to use night and day to dry out the room and originally tried to say they wouldn’t pay for the increase in electricity as we couldn’t prove it was due to the industrial dehumidifiers 🤯). We still haven’t had this money paid back to us and we left the property over 2 months ago. Happy to name and shame the landlord too as she is just as much at fault for not sending us the funds. At this stage we are still waiting for our deposit back, we handed our keys back 8 weeks ago. They claim they are waiting on costings for a bit of cleaning of a skirt board etc… this was their last contact nearly 3 weeks ago. Our emails and call back requests go ignored. Megan who is our ‘manager’ of the property acts like she’s ghosting us from a bad date, just truly incompetent and doesn’t care. We’ve submitted a formal complaint which again has gone completely ignored and we have waited over and above the 15 days requested. We didn’t want to get to this stage but we are at a loss of what to do?! How do you get your money owed back from these cowboys?!
5/5
GoogleExcellent Service, Quick Turnaround and Clear Communication I recently worked with the letting team of Urbanbubble and was thoroughly impressed with their efficiency and transparency. From the moment the previous tenants moved out, they managed to find new tenants and complete the entire process in under a month, a remarkable turnaround! Throughout the process, their communication was clear and timely, keeping me updated on every step without any confusion. I truly appreciate the professionalism and effort they put into ensuring everything went smoothly. Keep up the good work!
1/5
GoogleIf you're dealing with Xavier - just don't take the property. He genuinely has 0 clue what he is doing. He was 30 minutes late to our viewing and I saw him outside on the phone and he tried saying he only just got there. He laughed at us down the phone because we stated the property is not in a good condition. It's clear hes never worked in property before and hasn't received any form of training. As for UrbanBubbles apartments - they are nothing like the videos they send. They are awful. Avoid at all cost.
1/5
GoogleIf you're dealing with Xavier - just don't take the property. He genuinely has 0 clue what he is doing. He was 30 minutes late to our viewing and I saw him outside on the phone and he tried saying he only just got there. He laughed at us down the phone because we stated the property is not in a good condition. It's clear hes never worked in property before and hasn't received any form of training. As for UrbanBubbles apartments - they are nothing like the videos they send. They are awful. Avoid at all cost.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery reliable agent, my property manager is Adeeb Ahmed, who is absolutely responsible and trustworthy. He update me on the flat situation regularly. If the tenant has any concerns he will proactively communicate with him. To manage the late rent payment or arrears, he will communicate swiftly with tenant to find out the details of any late payment and give me good advice to manage the situation. Very happy with the service so far
5/5
GoogleAdeeb is great at corresponding
5/5
GoogleRating only, no written review.
5/5
Googleit is professional management firm
5/5
GoogleManaged properties very orderly and swiftly responds to solve problems
5/5
GoogleI never have to worry about my property. Very trustworthy team.
5/5
GoogleUrban bubble have been letting my property for 3 years and have been responsive whenever I have needed them. I believe they are responsible letting agents and I would recommend them to others.
5/5
GoogleRating only, no written review.
5/5
GoogleI never have to worry about my property. Very trustworthy team.
5/5
GoogleBrilliant service, reasonable fees. Highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Urban Bubble
Which Urban Bubble office has the most reviews?
London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
Where are the Urban Bubble offices?
The five Urban Bubble offices, by town:
- Coventry: 8-10 Gulson Road, Coventry, CV1 2NF
- Hove: 5 Ethel Street, Hove, BN3 3GW
- London (Patcham Terrace): Patcham Terrace, Nine Elms, London, SW8 4EX
- London (Smugglers Way): Smugglers Way, London, SW18 1EW
- Wandsworth: 45 London, Wandsworth, SW11 3SH
